• Ensure GMP compliance in development, production and/or quality processes • Create, review and release SOPs, batch records, deviation reports, as well as CAPA and change-control documents • Support audits, inspections and qualification activities • Perform process validations (CQV, CSV) and deliver trainings in a GxP environment • Collaborate in interdisciplinary projects focused on process optimization, data integrity and digitalization • Work closely with Production, QC, Regulatory Affairs and Engineering

• Lead marketing execution for new solutions, features, and service rollouts across global markets—translating go-to-market direction into launch plans, timelines, and deliverables. • Coordinate cross-functional stakeholders (Product Strategy, Sales, Clinical Affairs, Regulatory, Legal, Support) to ensure launch readiness, accuracy, and compliant customer-facing materials. • Maintain launch checklists and go-to-market playbooks to ensure consistent execution across accounts and regions. • Develop and refine messaging frameworks aligned to Product direction; tailor narratives by customer segment and stakeholder (clinical, operational, financial, IT). • Work with the marketing team to create segment-based enablement packs and customer-facing materials to support account-specific engagement and sales cycles. • Own the creation and upkeep of sales enablement tools—including decks, one-pagers, talk tracks, FAQs, objection handling, competitive battlecards, and training materials. • Partner with North America Sales and distributor teams to roll out enablement, support training, and drive consistent adoption in the field. • Support ongoing competitive analysis and maintain up-to-date battlecards and positioning guidance. • Gather voice-of-customer insights and feedback from the field (Sales, Product Specialists, Support) and incorporate learnings into messaging and materials. • Produce internal briefs and launch-ready “what’s changing” updates to keep teams aligned. • Track usage and effectiveness of assets and learning programs (e.g., LMS completion, enablement usage, demo performance feedback). • Monitor launch and campaign performance metrics; recommend improvements and iterate materials based on data. • Partner with Customer Success and Support to continuously improve onboarding and time-to-value.

• Transform data market intelligence and business performance metrics into actionable strategic recommendations to guide executive decision-making. • Lead long-term planning portfolio prioritization and investment decisions to support organizational growth and competitive advantage. • Collaborate with cross-functional leaders to identify size and prioritize new markets pricing strategies customer segments and other business opportunities. • Ensure strategic priorities are measurable data-driven and aligned with business outcomes. • Conduct market competitive and operational analyses; assess business performance against strategic goals; identify gaps; and lead structured problem-solving initiatives to enhance efficiency scalability and profitability. • Facilitate strategic planning sessions and cross-functional alignment. • Craft executive- and board-level presentations that synthesize complex insights into clear actionable narratives. • Serve as a strategic advisor to senior leadership providing guidance on complex business issues transformation programs or special projects such as M&A assessments or new business models. • Identify emerging trends industry shifts and competitive dynamics to anticipate opportunities and risks. • Drive cross-functional initiatives to implement strategic changes improve organizational agility and strengthen the company’s market position. • Orchestrates the budgeting process including strategy allocation and reconciliation • Set vision and collaborate with senior management to define and ensure success of departmental strategy • Provide managerial direction and oversee all aspects of performance management for direct reports and teams. • Measure and hold all direct reports accountable for meeting defined goals and operational standards; ensure management teams are defining and holding teams accountable for all aspects of performance management of direct reports • Oversee and hold management accountable for all Human Resources-related managerial functions and responsibilities associated with hiring compensation management employment relations and termination of employees. • Oversee the identification and hiring of new management and strategic roles • Develop future leaders and assist identifying leadership potential within the team that aligns with the people strategy. • Build a management team bench capable of meeting the demands of rapid growth • Provide strategic influence to internal and external peer industry groups and/or customers • Serve as an escalation point for complex and high-level issues; provide direction and guidance to assist with resolution of issues and removing obstacles for team • Work with the leadership to plan the strategic vision organizational structure operating policies and procedures and management practices to ensure department delivers operational excellence • Work closely with appropriate stakeholders and business leaders to ensure success to drive collaborative work across departments

• Support Sales Reps and Commercial Leadership in opportunity management, pipeline hygiene, and inspection cadences. • Partner on FY26 account planning and capacity planning, including Pod and Primary Industry alignment. • Support Sales Enablement refreshes across core opportunity management processes and quoting & contracting enablement. • Contribute to Quote-to-Cash and Billing improvement initiatives by identifying process gaps and partnering with RevOps and FinOps teams. • Support Sales Compensation (SIP) operations, including compensation plan administration, quarterly commission calculations, and supporting annual planning, partnering with Accounting, Finance, Legal, People, and Revenue Leadership teams. • Support Clari platform adoption and execution, including: Joint Execution Plan (JEP) development and utilization. • Quarterly, Monthly, and Weekly dashboarding and meeting cadences built within Clari. • Adoption and optimization of Clari capabilities such as MEDDPICC scoring, Opportunity Score, and emerging Agentic AI features. • Build scalable content, documentation, and repeatable processes to increase sales funnel effectiveness. • Assist with automation and efficiency initiatives by identifying manual processes and bottlenecks across the GTM funnel and helping implement scalable solutions using existing and new tools. • Serve as a cross-functional partner by translating business needs into operational and technical requirements and supporting rollout of new GTM capabilities.