• Lead lifecycle strategy for assigned accounts, ensuring sustained engagement, measurable outcomes, and strong renewal performance. • Rapidly onboard and lead a portfolio of enterprise client relationships, applying senior-level insight to align solutions with customer business objectives. • Identify, negotiate, and close renewal and expansion opportunities, ensuring long-term partnership value and sustained account growth. • Cultivate authentic, high-trust relationships with enterprise customers to drive loyalty, satisfaction, and results. • Achieve or exceed monthly and quarterly targets. • Build and maintain trusted, strategic relationships with executive stakeholders and key decision-makers across assigned enterprise accounts. • Drive engagement, high participation, and increase feature adoption across accounts. • Leverage your knowledge of Swoogo to advise on best practices around product usage with end users. • Ensure swift resolution of account issues by leveraging resources from cross-functional teams, as needed, mainly Support and Product. • Demonstrate deep expertise in customer business drivers and industry context, proactively shaping solutions that position Swoogo as an essential long-term partner. • Act as an influencer, connector, and coordinator to make sure that we are pulling together the right team, at the right time, and delivering services in such a way that our customers come to trust and rely on Swoogo even more. • Represent the voice of the customer to provide actionable customer feedback to our product team. • Proactively assess, clarify, and validate customer needs on an ongoing basis.

• Serves as a trusted adviser to the Partner. • Drives end-to-end revenue, HPE profitability and pipeline. • Articulates both HPE global and local business strategies. • Develops knowledge of Partner priorities, industry trends, and IT landscape. • Coordinates and executes HPE activities with the Partner.

• Serve as the end-to-end account owner, managing sales for a broad portfolio including services, software, and consultative assessments establishing a trusted partnership with the customer • Develop and execute strategic account plans to ensure sustainable growth to meet and exceed revenue targets • Gain a comprehensive understanding of each customer’s technology landscape, strategic goals, investment priorities, and competitive environment • Build and maintain a robust pipeline, ensuring a healthy and growing sales funnel • Leverage internal resources, including marketing, practice leads, delivery consultants, and partners, to drive demand, manage opportunities, and close deals • Utilize IndX’s comprehensive solution portfolio, including industry-specific and line-of-business solutions, to effectively address customer needs • Maintain accurate customer and pipeline information within CRM systems • Conduct White Space analyses identifying new business opportunities to address shortfalls across the customer’s digital supply chain reach • Orchestrate and engage appropriate internal support to ensure successful sales outcomes, embracing a “team” sales mindset • Stay informed about IndX’s competition and that of our valued partners, to position IndX solutions effectively against them • Be a trusted customer advisor by staying ahead of industry trends and technologies • Lead and orchestrate remote and cross-functional teams to align with the customer’s strategic objectives • Ensure that account teams and partners are well-prepared and strategically positioned for all customer interactions • Take ownership of the customer as the main point of contact throughout the sales cycle • Maximize IndX’s extensive sales support network

• Establish and manage relationships with current customers by demonstrating in-depth knowledge of their business and challenges and therefore their specific business needs as well as an in-depth understanding of the 8x8 solutions and the respective business impact • Maximise existing relationships to contact new business leads within the customer to maximise on cross sell and upsell opportunities • Pursue, negotiate, and close cross-sell opportunities maximising the customers use of the product and our opportunity with the customer • Work with internal teams, especially Professional Services, to ensure the customers are maximising the use of the solutions and services • Work closely with direct and channel sales teams throughout the sales processes