8x8

• Identify and generate sales opportunities through inbound and outbound calling activities • Meet/exceed Sales Accepted and Sales Qualified Leads (SAL&SQL) goals on a monthly basis • Meet/exceed Key Performance Indicator (KPI) Metrics for Weekly Prospecting Activities • Qualify inbound prospects to the correct agreed upon criteria with the sales organization • Outbound prospecting to drive opportunities with named accounts • Host Hand-off calls/video meetings involving prospects, Account Executives, Solution Consultants

• Collaborate with cross-functional teams (product, design, operations, infrastructure) to build innovative application experiences • Develop reusable software components for interfacing with other back-end platforms • Analyze and optimize code for quality, efficiency, and performance • Lead complex technical or product efforts and provide technical guidance to peers • Architect efficient and scalable systems that drive complex applications • Identify and resolve performance and scalability issues • Establish ownership of components, features, or systems with expert end-to-end understanding

• Discover and manage sales opportunities with all designated Partners in region • Manage and execution of Partner planning document • Meet with Partners, participate in joint sales calls to customers • Assist Partners in broadening their product expertise and sales opportunities • Train partners on product, processes, and effective sales techniques

• Collaborate with sales managers and reseller partners to scope PS opportunities • Collect project requirements through remote interviews • Create and manage SOWs based on customer requirements • Implement customized solutions and services based on SOW utilizing 8x8 products • Design and prototype software development projects as required

• Collaborate with cross-functional teams (product, design, operations, infrastructure) to design and deliver reliable billing platform experiences • Architect and develop scalable backend services and APIs across the billing ecosystem including subscription lifecycle management, usage aggregation, and payment processing • Lead complex technical efforts end-to-end from requirements decomposition through design, implementation, and production rollout with minimal oversight • Provide technical guidance and architectural direction to engineers across the team; establish and uphold engineering standards for code quality, testing, and observability • Own the reliability, scalability, and performance of critical billing components; proactively identify and resolve bottlenecks, regressions, and integration failures • Drive technical design decisions for new platform capabilities such as usage-based billing models, and billing reconciliation pipelines • Establish deep end-to-end ownership of one or more core billing domains. You are the person the team turns to when something is unclear or broken

• Lead Revenue Operations at 8x8 • Optimize the go-to-market engine • Champion AI and automation across RevOps • Partner with Sales Leadership on strategy and planning • Evaluate and manage the RevOps tech stack • Build dashboards for sales visibility • Lead sales and channel enablement programs • Collaborate with cross-functional teams for effective planning and strategy • Develop and coach the RevOps team

• Respond to customer queries via phone, email and ticketing system • Troubleshoot problems for first time resolution of issues, wherever possible • Identify and escalate priority issues to supervisor • Maintain the accuracy and completeness of all recorded data • Operate changes and requests on the client environment; carry out screen-sharing to help customers get set up and operational • Capture, structure, reuse, and improve knowledge articles to promote the use of the 8x8 Knowledge Base and self-service • Continuously learn to build and maintain a strong knowledge of 8x8 products, services and processes

• Identify and generate sales opportunities through inbound and outbound calling activities • Meet/exceed Sales Accepted and Sales Qualified Leads (SAL&SQL) goals on a monthly basis • Qualify inbound prospects to the correct agreed upon criteria with the sales organization • Outbound prospecting to drive opportunities with named accounts

• Build and Maintain Data Pipelines • Design and develop reliable, scalable, and secure ETL/ELT pipelines using Matillion(or similar platform), Python, and dbt • Optimize Data Infrastructure • Work on performance tuning of SQL queries, table structures, and warehouse configurations • Collaborate Cross-functionally • Work closely with data analysts, data scientists, product managers, and engineering teams • Data Modeling • Design and maintain scalable dimensional and normalized data models within Snowflake • Implement and Enforce Data Quality Standards • Build data quality checks, logging, monitoring, and alerting systems • Documentation and Best Practices • Maintain comprehensive documentation of systems, processes, and code

• Serve as the primary finance partner to G&A department heads, understanding their specific operations, challenges, and goals—and treating their targets as your own • Act as a co-pilot and navigator, not a spreadsheet reporter: join strategy meetings, contribute to operational planning, and proactively surface opportunities without being asked • Build deep subject matter expertise in each G&A function's key workflows, cost drivers, and efficiency levers (e.g., contract cycle time in Legal, time-to-hire in HR, application rationalization in IT, close cycle time in Finance Operations) • Challenge the status quo and push back on assumptions in a way that feels collaborative—bringing options and recommendations rather than just identifying problems • Identify value-creating initiatives across G&A departments by applying unit-economics thinking: cost per transaction, cycle time per process, cost per hire, license cost per user, and similar operational building blocks • Build financial models from scratch to size opportunities—stating assumptions explicitly, keeping variables minimal, and inviting partners to stress-test the logic • Prioritize competing initiatives using structured frameworks (impact vs. effort, risk-adjusted ROI, payback period) so department leaders can allocate scarce resources to the highest-value work • Anchor analysis in data from Workday, Salesforce, NetSuite, Pigment, and Snowflake; when data is unavailable, communicate clearly what is being assumed and why • Frame financial recommendations in the language of the business partner's goals, not just finance goals—translating data into decisions that resonate with operational leaders • Present analysis effectively to department leadership and cross-functional stakeholders, connecting financial performance to operational actions • Surface cross-functional dependencies early so initiatives don't stall at departmental boundaries; coordinate joint planning when initiatives span multiple C-suite owners • Draft and deliver executive-ready recommendations that enable department heads to make informed decisions on hiring, spending, and strategy • Drive projects that operationalize insights with an execution mindset—get the right things done, not just the right things identified • Champion automation and process improvement to reduce manual effort across G&A workflows (e.g., touchless AP/AR transactions, automated data feeds to Pigment, self-service analytics adoption) • Follow through on commitments and deliver on time; when priorities shift, adapt quickly without losing the thread • Support the broader finance organization through mentorship, skills transfer, and raising the analytical bar across the team