Job Closed

This listing is no longer active.

Digital Platform Manager

ManagerManagerFull TimeRemoteSeniorTeam 10,001+H1B No SponsorCompany SiteLinkedIn

Location

Spain

Posted

136 days ago

Salary

0

Seniority

Senior

5 yrs expEnglishServiceNow

Job Description

Digital Platform Manager

JTI

• Act as the primary Point of Contact for GCC Platforms within the HQ GCC Digital team • Lead and manage digital initiatives, acting as the primary point of contact for HQ, regional teams, and vendors. • Collaborate with stakeholders to define requirements, oversee implementation, and ensure alignment with business goals. • Serve as the GCC Digital expert for all developments related to or impacting the GCC Platform, working across GCC, D&IT, Ploom BG, and markets/regions throughout the lifecycle of new features and market launches. • Identify, monitor, and advocate for the resolution of recurring system issues, acting as a key liaison between GCC (HQ and Regions) and D&IT stakeholders. • Engage and coordinate with cross‑functional teams (GCC, BTS M&S, Ploom BG, Data & Analytics, and market teams) to deliver agreed objectives. • Build business cases to secure investment for potential developments and contribute to GCC HQ Digital team annual planning.

Job Requirements

  • 5+ years of experience as a Digital Manager or Product Owner/Manager in the FMCG industry.
  • Experience delivering consumer‑facing or CX projects, ideally within consumer care or contact centers.
  • Strong track record of managing global stakeholders, with excellent communication skills.
  • Experience with case management/ticketing CRM tools; previous ServiceNow & Amazon Connect experience is highly preferred.
  • Strong “consumer first” mindset.
  • Excellent organizational skills and ability to prioritize and manage multiple initiatives.
  • Strong communication skills to engage with stakeholders at all levels, present updates, and manage expectations.
  • Strong problem‑solving skills to identify and resolve issues while minimizing disruption.
  • Flexibility to support broader GCC business programs beyond technology.
  • Understanding of digital trends and emerging technologies to support informed decision‑making with the focus on use of Gen(AI).
  • Knowledge of project management methodologies and experience in full project lifecycle delivery from requirements gathering to hypercare utilizing variety of best practice techniques; Agile and/or Waterfall preferred.
  • Fluency in English; additional languages considered an asset.
  • Willingness and availability to travel internationally.

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible working hours
  • Paid time off
  • Remote work options

Related Categories

Related Job Pages

More Manager Jobs

OtherRemoteTeam 10,001+Since 1982H1B No Sponsor

• Prioritizing and negotiating nonpar single case agreements • Ensuring compliance with policies, procedures, and regulatory requirements • Suggesting process improvements and fostering innovation • Managing multiple priorities in a fast-paced environment • Communicating and collaborating effectively with internal and external partners

United States
$58.1K - $96.9K / year
Job Closed

IT Manager

Adoreal

Adoreal is a health and beauty center offering personalized treatments designed to help clients further their self-care journeys. Adoreal offers an array of aes

Manager136 days ago

• Own and execute the organization’s security strategy, including incident response, vulnerability management, and threat detection • Lead HIPAA compliance initiatives by conducting risk assessments and implementing required security controls • Develop and maintain security policies, procedures, and documentation, including the Security Incident Response Plan • Conduct breach risk assessments and manage notification procedures in compliance with HIPAA requirements • Maintain the Security Incident Register and ensure proper documentation of all security events • Oversee IT infrastructure including MDM, identity management, endpoint protection, and network security • Manage the transition from BYOD to company-owned devices, implementing secure device lifecycle management • Implement and manage SSO, MFA, and privileged access management across the organization • Ensure business continuity through disaster recovery planning and regular testing • Develop and enforce contractor security policies and vendor security assessment frameworks • Manage vendor relationships for security tools, MDM platforms, and IT services • Conduct Business Associate Agreement reviews and ensure vendor HIPAA compliance • Hire, mentor, and manage the IT Systems Administrator and IT Security Administrator • Report on security posture, incidents, and compliance status to executive leadership and the board • Lead security awareness training programs for all employees • Coordinate with engineering leadership on secure development practices and DevSecOps integration

Illinois
FORM │ Virtual obesity medicine clinic logo

Patient Registration Manager

FORM │ Virtual obesity medicine clinic

FORM provides clinical obesity care and partners with employers to expand treatment access while managing costs.

Manager136 days ago
OtherRemoteTeam 11-50H1B No Sponsor

• Team Leadership & Mentorship • Workflow Architecture • Telephony & Tech Management • AI Agent and CRM Management • Data-Driven Oversight • Training & Quality Assurance • Cross-Functional Collaboration

United States
$80K - $100K / year
Job Closed
4D Molecular Therapeutics logo

Senior Manager, Data Management

4D Molecular Therapeutics

Powering the Future of Genetic Medicines

Manager136 days ago
OtherRemoteTeam 51-200H1B Sponsor

• Manage end‑to‑end Data Management activities for one or more clinical studies with moderate guidance from line manager. • Oversee daily study‑level data management operations, ensuring compliance to timelines, quality standards, and SOPs. • Support vendor oversight activities, including reviewing timelines, deliverables, and quality metrics. • Contribute to risk identification and mitigation strategies for data‑related issues. • Review study protocols to ensure appropriate data capture elements and eCRF design. • Support the development of eCRF specifications and contribute to review of data requirements. • Assist in coordinating EDC system design, testing, and UAT, ensuring adherence to company standards. • Contribute and/or author Data Management Plans, Data Transfer Plans, and other study‑related documents. • Support review of clinical monitoring plans, SAPs, and vendor specifications. • Monitor data quality and cleaning activities, including management of data listings and reconciliation efforts. • Partner with CROs and external vendors to ensure timely and high‑quality data deliverables. • Participate in study team meetings, providing updates on Data Management metrics and timelines. • Escalate issues appropriately to line manager, data management leadership or other functional leads. • Oversee reconciliation activities (e.g., header data, SAE reconciliation) performed by CROs. • Support database upgrades and migrations, including contribution to UAT. • Participate in database snapshot, lock, and freeze activities. • Provide day‑to‑day guidance and mentorship to Data Managers. • Deliver training to internal and external team members on EDC systems or eCRF completion guidelines as needed. • Maintain Data Management documentation and eTMF files. • Other duties assigned.

United States
$178K - $208K / year
Job Closed