Role Description The Infrastructure and Enterprise Systems practice group (IES) at Kraft Kennedy provides strategic guidance, technology planning, and systems design and integration services for organizations of all sizes. Within Kraft Kennedy, the IES is responsible for all cloud and on-premises infrastructure, data center technologies, enterprise applications (e.g. messaging systems, unified communications, etc.), identity services, cloud security and compliance, and more. We are looking for an experienced technology professional with strong experience in Microsoft’s cloud infrastructure, security, and collaboration technologies to provide the highest degree of service to our clients. You must live in one of these locations to be considered for this remote position: Connecticut, Delaware, Florida, Georgia, Illinois, Maryland, Massachusetts, New York, South Carolina, North Carolina, Tennessee, Texas, Utah, Virginia, Vermont, DC, Kentucky, Pennsylvania, Ohio, or Washington. Qualifications - Bachelor’s degree - 5 plus years of experience in IT - Excellent verbal and written communication skills - Very organized and detail oriented, with a high degree of accuracy and follow-up - Strong problem solving and technical troubleshooting skills Requirements - Implement and support infrastructure technologies such as Microsoft Azure, VMware, and networking technologies - Execute migrations of on-premises platforms to cloud infrastructure - Manage enterprise support requests from clients subscribing to Kraft Kennedy’s enterprise managed services - Execute planned evening and weekend maintenance tasks in support of Kraft Kennedy’s enterprise managed services clients, when necessary - Participate in weekly on-call rotation for evening and weekend support assistance, as requested by enterprise managed services clients - Escalate to internal and, when necessary, external resources in an appropriate time frame to manage the resolution of complex client issues - Provide on-site support, as necessary Benefits - Medical, dental, life and disability insurance - 401k with company match - Holidays/vacation/sick days - Cutting edge training on the latest technologies - Employee referral bonus program - Phone reimbursement Compensation The base pay for this position has a salary range of $85,000 to $140,000. The actual salary offer will take into account a wide range of factors including the individual’s qualifications, experience as well as location. In addition, certain positions are eligible for bonuses or commissions. Physical Requirements - Prolonged periods of sitting at a desk and working on a computer. - Periodic after hours work

• Create and utilize tools to monitor applications and services in the cloud, including system health indicators, trend identification, and anomaly detection. • Participate in on-call escalation to troubleshoot customer-facing issues regarding the cloud environments. • Develop and maintain cloud-based systems architecture following Infrastructure as Code (IaC) principles • Automate code builds and deployments based on DevOps/Agile and Continuous Integration/Continuous Delivery principles. • Install, Configure, and Support Oracle and MS SQL Enterprise level database systems and infrastructure • Establish and manage operational and security policies to mitigate risk in cloud-hosted environments. • Manage application, middleware, and infrastructure updates across all environments to ensure compliance with security policies and remediation of exposed vulnerabilities. • Collaborate with and provide support for development teams to help provision scalable and reliable application software running in a cloud environment. • Mentor and train other IT Operations personnel on cloud provisioning and best practices. • Maintain safety, security, and privacy standards throughout all areas of responsibility.

• The Cloud Engineer is responsible for Operations (design, installation and maintenance) of our Development, Testing, and Production environments. • This individual must have a strong ability to integrate cloud principles with application deployment processes and support procedures. • Good system administration, technical operations, and ability to communicate and work with others are critical for success. • Create and utilize tools to monitor applications and services in the cloud, including system health indicators, trend identification, and anomaly detection. • Participate in on-call escalation to troubleshoot customer-facing issues regarding the cloud environments. • Develop and maintain cloud-based systems architecture following Infrastructure as Code (IaC) principles. • Automate code builds and deployments based on DevOps/Agile and Continuous Integration/Continuous Delivery principles. • Install, Configure, and Support Oracle and MS SQL Enterprise level database systems and infrastructure. • Establish and manage operational and security policies to mitigate risk in cloud-hosted environments. • Manage application, middleware, and infrastructure updates across all environments to ensure compliance with security policies and remediation of exposed vulnerabilities. • Collaborate with and provide support for development teams to help provision scalable and reliable application software running in a cloud environment. • Mentor and train other IT Operations personnel on cloud provisioning and best practices. • Maintain safety, security, and privacy standards throughout all areas of responsibility.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a hands-on, technically deep Cloud Architect to serve as the critical technical bridge between our Engineering, Product Management, and Field teams. In this role, you will act as the primary subject matter expert on the cloud services we support, ensuring our product vision translates into technically sound, commercially viable solutions. You thrive at the intersection of technical execution and product strategy. You’ll guide Product Managers during the product development process to ensure first releases of our features meet rigorous enterprise standards, while simultaneously partnering with field teams to ensure post-sale implementations land successfully in complex customer cloud environments. Key Responsibilities - Product Strategy & Design: Serve as the technical SME to help PMs translate complex cloud requirements into actionable product requirements and PRDs. - Architecture Validation: Work closely with PM and Engineering to design and validate architectures and workflows that meet enterprise-grade performance and security standards. - Implementation Excellence: Lead the "last mile" of product success by ensuring field teams have the right documentation, technical enablement, and architectural guides to make post-sale implementations successful. - Hands-on Validation: Conduct hands-on validation of new features in lab and customer environments to ensure they solve real-world challenges before full-scale rollout. - Field Readiness: Support the Sales Engineering and Professional Services organizations by validating field-facing content, including solution briefs, demos, and technical enablement materials. - Trusted Advisor: Act as a technical consultant to key customers and partners, helping them navigate cloud architecture and integration questions. Qualifications - Experience: 10+ years of experience in Cloud Architecture, Sales Engineering, or Technical Product roles within a cybersecurity or enterprise software company. - Technical Depth: Strong expertise in major cloud service providers (AWS, Azure, or GCP) and a deep understanding of cloud infrastructure, APIs, and identity services. - Execution: Proven ability to go "hands-on"—you can perform deep-dive demos, validate complex integrations, and troubleshoot implementation hurdles in real-time. - Communication: Excellent skills in translating technical nuances into business value for both executive stakeholders and technical practitioners. - Collaboration: Comfortable working cross-functionally with engineering, product, and go-to-market teams in a fast-paced environment. Requirements - Specialization: Prior experience in cloud security, data resilience, or hybrid cloud infrastructure. - Persona Knowledge: Experience working directly with Cloud Architects, or Security Engineering teams to solve architectural bottlenecks. Benefits - The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. - US (SF Bay Area, DC Metro, NYC, Seattle) Pay Range: $182,300 — $273,500 USD - US2 (all other US offices/remote) Pay Range: $164,100 — $246,100 USD