• Contribute to the design and evolution of Ossium’s sales and market access strategy by piloting field engagement approaches and incorporating feedback from transplant centers and payer stakeholders • Execute regional market access plans aligned with Ossium’s launch and growth strategy • Engage with transplant center stakeholders including: • Allo-HCT physicians • Transplant coordinators • Hospital reimbursement and billing teams • Transplant program administrators • Pharmacy, finance, and contracting stakeholders • Lead onboarding the new transplant center accounts and oversee commercial contracting, serving as the primary point of contact for each center • Define and finalize field account team sizing and territory structure • Hire, train, and manage the Field Accounts team • Support education around reimbursement pathways, hospital billing considerations, and payer processes related to Ossium’s products • Partner with internal teams (Market Access, Medical Affairs, Commercial, Clinical Ops) to resolve access challenges and escalate issues as needed • Gather field insights on payer policies, hospital reimbursement dynamics, and site-level barriers and communicate learnings back to internal stakeholders • Support preparation for payer discussions, including coverage policies, case examples, and access materials

• Lead and develop a small team of technical support engineers. • Ensure clear, professional, and empathetic communication with customers. • Act as an escalation point for complex technical and network-related issues. • Drive high standards in troubleshooting and root cause analysis. • Continuously improve support processes, documentation, and best practices. • Collaborate closely with Product and Engineering to address recurring issues.

• Du wirst Teil unseres New Business Teams und gestaltest aktiv, wie neue Produkte im Gesundheitswesen entstehen und wachsen. • Du tauchst tief in Markttrends und Kundenbedürfnisse ein und entwickelst daraus konkrete Ideen. • Von der ersten Hypothese bis zur Umsetzung begleitest du den gesamten Go-to-Market-Prozess – strategisch, operativ und immer nah am Kunden. • Du unterstützt bei der Identifikation neuer Marktsegmente, Anwendungsfelder und Wachstumschancen für unsere Produkte im Gesundheitswesen. • Du beobachtest Markt- und Wettbewerbsdynamiken und leitest daraus strategische Handlungsoptionen ab. • Du führst Kundeninterviews und Co-Creation-Workshops mit Kliniken, Pflegeeinrichtungen und weiteren Partnern durch. • Du übersetzt Markt- und Kundenfeedback in Value Propositions und Go-to-Market-Hypothesen. • Du unterstützt bei der Entwicklung von Business Cases und Entscheidungsvorlagen für neue Produkte oder Marktideen. • Du implementierst Go-to-Market-Strategien für neue Features, Produkte oder Marktsegmente. • Du arbeitest eng mit Produkt, Marketing und Sales zusammen, um erfolgreiche Markteinführungen sicherzustellen.

• drives the execution of analytics strategy through the discovery, development, and implementation of leading-edge analytics that answer important business questions • aligns talent and resources to support enterprise and health plan needs by leveraging data to achieve strategic objectives and improve business performance • lead the planning and execution of enterprise-wide analytics projects and strategic initiatives, translating business goals into actionable solutions • manage development efforts as a liaison with business and technical partners, including managing stakeholder expectations, requirements gathering, testing, deployment and user adoption • prioritize team work, manage customer expectations and relationships, and maintain alignment of deliverables with business needs and strategic objectives • support customer engagement and satisfaction by maintaining effective communication and transparency of work and deliverables with core stakeholders • partner cross-functionally at all levels of the organization and communicate findings and insights to non-technical business partners • independently engage with business leaders to understand market-specific levers and constraints • leverage enterprise reporting tools to rapidly deliver data-driven insights and recommendations • facilitate cross-team project collaboration between state-based health plans and business units, including IT, Finance, Network Development, and Payment Integrity • mentor, manage, and ensure the continuous development of team