• Own real-time queue management across multiple lines of business, ensuring SLA protection and operational stability in a dynamic, 24/7 environment. • Monitor live performance, identify anomalies, and conduct root-cause investigations to determine why changes are occurring, not just what is happening. • Distill complex operational signals into clear, concise, and actionable updates for leadership and stakeholders during high-pressure incidents. • Exercise independent judgment to resolve outliers and crisis situations that fall outside established SOPs, particularly during off-hours or low-support periods. • Build and maintain forensic analyses of queue performance using Google Sheets, including large data manipulation, ad-hoc modeling, and automated tracking tools. • Serve as a control function and voice of reason during incidents, coordinating actions, documenting decisions, and ensuring consistent execution of operational levers. • Partner with Operations, and related teams to identify systemic risks, recurring issues, and opportunities for operational improvement. • Support the development of governed, threshold-based alerting and guardrails for queue management, aux swapping, and outbound logic. • Maintain a mission-first mindset with flexibility in working hours to support true 24/7 coverage as part of a small, highly interdependent team.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Senior Compensation Analyst plays a key role in the design, implementation, and administration of compensation programs that support the organization’s mission, talent strategy, and commitment to equity, transparency, and fiscal responsibility. This role serves as a trusted advisor to HR Business Partners (HRBPs) and organizational leaders, providing expert guidance on: - Job architecture - Salary structures - Market competitiveness - Compensation programs - Compensation-related decision-making Responsibilities Will Include: - Keep Christ central in individual and corporate life. - Actively participate in and contribute to the spiritual disciplines of the organization. - Help carry out the organization’s mission, vision, and strategies. - Provide strategic compensation consulting to HR Business Partners and leaders on hiring, promotions, reclassifications, and organizational design. - Support and help manage the annual merit planning cycle, including guideline development, modeling, and budget impact analysis. - Analyze market trends and conduct market pricing, offering insights and recommendations on pay competitiveness for all levels of the organization. - Design, administer, and evaluate compensation programs, including executive and senior leader compensation structures and promotion gates. - Develop and maintain job architecture elements such as salary structures, pay bands, career frameworks, and consistent job descriptions. - Perform job evaluations using established methodologies to recommend job levels and compensation placement. - Conduct advanced compensation modeling and scenario analysis to support workforce and budget planning initiatives. - Prepare reports, dashboards, and leadership presentations, transforming complex data into actionable insights. - Ensure compliance, data accuracy, and governance across compensation systems, policies, regulatory requirements, audits, and pay-equity processes. - Participate in cross-functional projects and continuous improvement efforts, staying current on compensation best practices and collaborating effectively with teams. - Maintain awareness of corporate goals, objectives, organizational announcements, and activities. - Reference and follow organizational policies and procedures, seeking clarity as needed. - Perform other duties as assigned. Qualifications - Experience in a non-profit, healthcare, education, or mission-driven organization. - CCP or other relevant compensation certification. - Experience supporting executive or senior leadership compensation programs. - Familiarity with pay equity analysis and regulatory considerations. Requirements - Bachelor’s degree in Human Resources, Business Administration, Finance, Economics, or a related field. - Five to Eight years of progressive compensation experience, preferably within a large, complex organization. - Strong experience with job evaluation, salary structures, market pricing, and merit planning. - Proven ability to consult with senior leaders and HR partners on compensation matters. - Advanced analytical and modeling skills; strong proficiency in Excel and HRIS/compensation systems. Benefits - WVUS Pay Grade Level: 226 - Estimated hiring range is $81,300 - $112,590. - The posted hiring salary range reflects pay for U.S. locations and is determined using market data and internal compensation guidelines. - Actual compensation may vary depending on the candidate’s geographic location, job-related experience, and applicable laws. Company Description We're a global Christian humanitarian organization. We partner with children, families, and their communities to empower them as they reach their full potential by tackling the causes of poverty and injustice. For 75 years, World Vision has followed Jesus' example to show unconditional love to the poor and oppressed. We serve every child regardless of faith. What Happens Next? Due to the high volume of applications, please note that only short-listed candidates will be contacted for an initial phone conversation with a recruiter. We encourage you to submit a PDF resume and a cover letter. Our goal is to fill this vacancy with the right person in the shortest amount of time.

• We are looking for a Functional Analyst to join a client's team in Lisbon. • If you are eager to develop your career in this field and are seeking a company that invests in your professional growth, come meet us and send your CV.

• Collaborate directly with environmental customers in the industrial/municipal industries during their implementation journey, helping them achieve success with our water data software • Configure both cloud-based and on-premise solutions based on well-documented requirements • Analyze and map customer workflows to standard product features • Use tools like Excel and SQL to ensure accurate data preparation and system setup • Perform quality checks, troubleshoot configurations, and support go-live and post-launch success • Contribute to ongoing process improvements to deliver an even better customer experience