• Own a portfolio of enterprise accounts and leads. • Build and maintain a data-driven pipeline that supports market growth. • Lead sales cycles through discovery, qualification, planning, pricing, contracting, and signature. • Maintain rigorous pipeline hygiene, including stage definitions and forecast accuracy. • Establish multi-threaded relationships with key stakeholders. • Identify and address objections; align stakeholders to a clear buying process. • Close new business and expand within existing accounts.

• This is a highly strategic and intentional hire, the second Account Manager at Cresta. • Reporting directly to the Head of Enterprise Account Management, you will play a central role in driving upsells, renewals, and long-term customer value. • Beyond individual quota ownership, you will be instrumental in shaping and co-building the Account Management function from the ground up. • We’re looking for someone with an entrepreneurial mindset, someone who thrives in ambiguity, enjoys designing new processes, and can help create a scalable motion as the team grows rapidly in the coming years. • While this role begins as an individual contributor position, it comes with a clear path to future leadership for those who demonstrate strong performance, strategic thinking, and a passion for building.

• Own Arch's partner-facing product strategy, treating partners as a core product user • Lead product efforts that enable partners to succeed with their customers through clear value, usability, and outcomes • Define and prioritize deep, high-quality integrations that make Arch feel like a natural extension of partner products • Own pricing and packaging strategy for partner-delivered offerings, ensuring partners can clearly position and sell Arch • Maintain a partner-focused product roadmap, balancing bespoke partner needs with scalable platform investments • Partner closely with Engineering to define clear, prioritized requirements that support partner use cases and integrations

• Develop and execute account-specific business plans for assigned strategic IDNs, with direct accountability for growth targets tied to these accounts. • Target and execution on new account and product approval opportunities to increase market access and drive growth. • Manage contracting needs and pricing negotiations for all IDNs, ASCs, and health systems across the assigned territory, ensuring alignment with regional sales priorities and timely execution of RFPs, purchasing agreements, and amendments. • Leverage support from Contract Analysts to provide accurate data analytics, price files, and assist with amendments and purchasing agreements. • Partner side-by-side with Regional Sales Directors to drive overall territory growth, aligning IDN initiatives with field sales execution. • Build and maintain executive-level relationships within IDNs, ASCs, and health systems to influence access and drive adoption (Supply Chain, C-Suite, Service Line Leaders). • Serve as the primary point of contact for Supply Chain contracting teams, overseeing implementation of local, regional, and GPO agreements while ensuring compliance with pricing, tier qualifications, and volume commitments. • Address and resolve complex pricing and billing issues that may arise within the assigned region. • Identify and pursue opportunities for cross-selling, portfolio expansion, and surgeon champion engagement to support both IDN-specific and territory-wide growth. • Conduct IDN and territory-level business reviews, monitor rebate performance, and maintain pipeline development to support sustained growth. • Lead product submission processes, coordinating closely with Regional Account Coordinators.