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Mid-Level Channel Analyst

AnalystAnalystFull TimeRemoteSeniorTeam 501-1,000Since 1983H1B No SponsorCompany SiteLinkedIn

Location

Brazil

Posted

135 days ago

Salary

0

Seniority

Senior

Bachelor DegreePortuguese

Job Description

Mid-Level Channel Analyst

Bancorbrás

• Develop and implement strategies for integrated operation across digital, physical and corporate channels; • Create action plans that ensure complementarity between channels, avoiding overlaps and commercial conflicts; • Map the customer journey and identify opportunities to improve touchpoints; • Support partner teams in defining campaigns, targets and multichannel guidelines; • Monitor channel performance indicators (ROI, conversion, CAC, engagement, sales and traffic); • Analyze data to identify behaviors, trends and optimization opportunities; • Prepare reports with insights and strategic recommendations; • Oversee channel operational workflows, ensuring standardization of processes and communications; • Collaborate with internal teams to align actions and ensure consistent execution; • Monitor customer experience, feedback and NPS, proposing continuous improvements; • Research market trends, benchmarks and omnichannel best practices.

Job Requirements

  • Bachelor's degree in Business Administration, Marketing, Economics or a related field;
  • Ability to perform critical analysis and solve moderately complex problems;
  • Solid knowledge of channel strategy and management;
  • Strong understanding of omnichannel and the customer journey;
  • Strong analytical skills with experience using performance indicators;
  • Advanced Excel;
  • Experience with BI tools;
  • Experience with CRM systems and digital platforms;
  • Good communication skills and ability to work cross-functionally;
  • Knowledge of project management, benchmarking and market trends.

Benefits

  • Attendance Bonus: Three days off per year for you to use as you wish;
  • Education Allowance: 50% coverage for development-related courses, available after 1 year with the company;
  • Home Office Allowance: a monthly stipend to help with remote work expenses;
  • Childcare Assistance: support for employees with children under 6 years of age;
  • Holiday Gift: a special year-end bonus to celebrate with your family;
  • Health Plan: nationwide coverage with copayment;
  • Dental Plan: comprehensive dental coverage to care for your oral health;
  • Private Pension: the company contributes alongside you to help ensure greater financial security;
  • Life Insurance: protection for today and tomorrow;
  • TRIB PASS – Leisure and Travel Platform: discover great experiences more easily — the company subsidizes 50% of the monthly fee;
  • Meal/Food Allowance (Caju Card): provided per day worked and widely accepted. You choose how to use it for groceries or daily meals;
  • Wellhub (Gympass): movement, health and well-being through access to thousands of gyms via a comprehensive fitness platform.

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