• Driving the intake, evaluation, and commercialization of new Products, Services, and Solutions • Collaborate with Strategic Marketing and Solution Architecture teams for onboarding experience • Evaluate new business cases and determine suitability for the business • Support vendor evaluation and onboarding

• Drive the development and success of healthcare ambulatory software products. • Manage one or more products and lead initiatives to enhance solutions for outpatient care environments. • Lead cross-functional product and engineering teams to deliver high-impact features and drive strategic initiatives. • Help define the product strategy and roadmap for assigned healthcare ambulatory software products. • Define and prioritize product features based on user needs, market trends, client value, anticipated outcomes, and business objectives. • Coordinate with engineering, design, and other teams to ensure timely and successful product delivery. • Analyze market data and user feedback to drive product improvements and innovations. • Collaborate with sales, marketing, and customer support teams to ensure alignment and successful product adoption. • Prepare and present product performance reports and metrics. • Write business cases and refine product roadmaps and strategies in alignment with company goals and customer needs. • Mentor junior product managers and contribute to team development and best practices.

• Own product strategy and prioritisation across Celestia's product portfolio, ensuring decisions are grounded in market needs and deliver measurable outcomes • Lead and develop the Product Team, setting clear direction and accountability • Continuously assess the competitive landscape, and conduct win/loss analysis to understand how we differentiate and why prospects choose us or competitors • Establish rigorous user research practices: define the Ideal Customer Profile (ICP), interview users regularly, build accurate user stories, implement systems to track acquisition stages, and create feedback loops across BD, Sales, DevEx, and Engineering teams • Shift from feature-based to outcome-based roadmaps with clear milestones and KPIs, ensuring rationale and assumptions are well-documented and communicated to current and prospective users • Partner with BD and Marketing on user-specific pitches, one-pagers, and external materials that effectively communicate our product differentiators • Work closely with engineering, research, and go-to-market teams to drive successful execution • Represent product at the executive level and contribute to company-wide strategy

• Define and execute the roadmap for WMS and 3PL integrations within ShipAccel • Lead prioritization and delivery of capabilities enabling distributed and multi-node fulfillment • Translate merchant and partner fulfillment needs into scalable product capabilities • Develop a strong understanding of merchant fulfillment workflows and operational challenges • Enable fulfillment capabilities that unlock mid-market and enterprise merchant growth • Collaborate across product, engineering, partnerships, and GTM teams to deliver integrations successfully • Serve as subject matter expert for fulfillment integrations and workflows