Job Closed

This listing is no longer active.

IT Service Design Manager

Product DesignerProduct DesignerFull TimeRemoteSeniorTeam 10,001+H1B No SponsorCompany SiteLinkedIn

Location

Brazil

Posted

123 days ago

Salary

0

Seniority

Senior

Bachelor Degree5 yrs expExperience acceptedEnglishITSM

Job Description

IT Service Design Manager

Fortrea

• Collaborates with the business and IT peers to understand strategy and needs • Develops and drives a services/support design to meet demand • Reviews and compares offerings with current and future needs, identifying gaps • Prioritizes initiatives based on business need, cost, and impact • Provides cost, feasibility and impact/benefit analysis to support decisions • Engages BU leaders regarding requirements to deliver on strategies • Ensures end to end implementation of service • Partners with internal cross-functional teams for service delivery

Job Requirements

  • Bachelor’s degree in information technology, computer science, or related fields
  • ITIL (Foundation, Practitioner, Service Manager) Certification v3 (v4 preferred)
  • 5+ years of experience in IT service design
  • Strong grasp of ITSM ITIL principles and methodologies (v3 and v4)
  • Proven track record of successful delivery within a managed service provider operating model
  • Proficient in the use of IT service management tools such as Service Now
  • Experience in project management and knowledge of agile methodologies

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

Related Categories

Related Job Pages

More Product Designer Jobs

ArmorCode Inc. logo

UI/UX Designer

ArmorCode Inc.

Reduce Risk with AI-Powered ASPM

Product Designer123 days ago
Full TimeRemoteTeam 51-200Since 2020H1B No Sponsor

• Partner with our design team to tackle the growing volume of design work across our expanding platform • Design user interfaces for new features and improvements, including dashboards, vulnerability management workflows, and security analytics • Create wireframes, prototypes, and high-fidelity designs that balance functionality with visual appeal • Conduct user research and usability testing with security practitioners, developers, and leadership to validate design decisions • Contribute to and evolve our design systems and component libraries to ensure consistency across 325+ integrations • Collaborate with product managers to translate user stories and requirements into design specifications • Work closely with engineering teams to ensure designs are implemented correctly and refine based on technical constraints • Design data visualization and reporting interfaces that surface insights from 200M+ daily security findings • Contribute to our emerging agentic interfaces and exposure management workflows • Leverage AI tools to enhance your design productivity and workflow efficiency • Bring new ideas and design approaches that push our user experience forward.

India
Job Closed
HubSpot logo

Staff Product Designer, Go-to-Market AI

HubSpot

The easy-to-use CRM to scale your business.

Product Designer123 days ago
OtherRemoteTeam 1,001-5,000Since 2006H1B Sponsor

• Define the future: Explore, visualize, and prototype bold concepts that shape where HubSpot’s GTM should go 3–12 months out. • Understand complex systems: Research problems, map incentives, and identify opportunities across customer, GTM, and partner ecosystems. • Prototype to influence: Create high-fidelity prototypes (in Cursor, Lovable, V0, Figma etc) and concept visuals to make abstract ideas tangible and compelling. • Shape the narrative: Craft stories and presentations that inspire alignment and buy-in from product, GTM, and executive leaders. • Raise the bar: Uplevel craft quality across the org by modeling strong design work, offering feedback, and sharing thinking through crits, office hours, or mentoring.

United States
$210K - $336K / year
Job Closed
OpenX logo

Senior UX Designer

OpenX

The most innovative independent supply-side platform.

Product Designer123 days ago
Full TimeRemoteTeam 201-500Since 2008H1B No Sponsor

• Design world-class enterprise UI, product structure and functionalities basing on business strategy and requirements • Architect, create and deliver new features and functionality • Drive the requirements and own the UX process end-to-end • Think long-term and be representing both user, business and production team perspective throughout all product development phases • Identify unnecessary complexity and remove it • Experience in following, applying, teaching and maintaining a company Design Systems

Poland
zł16.8K - zł18.8K / month
Job Closed
Fulcrum logo

UX/UI Designer

Fulcrum

Web \ Mobile \ Software Development

Product Designer123 days ago
Part TimeRemoteTeam 11-50H1B Sponsor

• Conduct online design workshops with clients (client briefing) • Design for web and mobile platforms • Create interface concepts and prototypes • Develop branding elements (logo, visual identity) • Create interface animations and motion graphics using Jitter or After Effects

Ukraine
Job Closed