Circula logo
Circula

For people-centric companies, Circula is the expense platform for any payments done by employees.

Senior Account Manager

Account ManagerSalesFull TimeRemoteSeniorTeam 51-200Since 2017H1B No SponsorCompany SiteLinkedIn

Location

Germany

Posted

81 days ago

Salary

0

Seniority

Senior

Bachelor Degree2 yrs expGermanEnglish

Job Description

Senior Account Manager

Circula

• Build long-term relationships with your customer base and create value in every interaction • Identify and qualify customers for upselling and cross-selling opportunities and independently conduct product demos • Identify customer issues, advise during escalations, and provide solutions to minimize churn • Work on renewing customer contracts, prepare proposals, and negotiate pricing • Track customer issues and needs and provide feedback to improve customer satisfaction (e.g., NPS) • Make a key contribution to the further development of our products and collaborate cross-functionally with teams such as Sales, CSM, Product, and Marketing

Job Requirements

  • You have at least 2–3 years of experience in a sales-oriented role, for example as an Account Manager, Sales Manager, or in Customer Success
  • Strong active listening and empathy skills that enable you to consistently find the best solutions for your customers
  • You enjoy helping customers from a wide range of companies and industries get the most out of Circula’s products
  • You are willing to question existing processes and propose new ideas to optimize the account management process
  • Communication is your passion. You have excellent written and verbal communication skills in German (C2) and English.

Benefits

  • VSOP — Benefit financially from Circula’s success through our virtual share program
  • In-house allowances — Enjoy Circula’s meal, internet, and mobility allowances of up to €200 per month
  • Flexible work — Choose how often you work from home or from one of our offices in Berlin / Leipzig / Düsseldorf. (Or fancy a workation?)
  • Professional development — Use your annual budget of €1,500 for books, conferences, courses and more
  • Free Urban Sports Club membership — Stay fit and healthy with the sports you love
  • Positive, open-minded culture — We love connecting at team and company events

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