Circula

• Build long-term relationships with your customer base and create value in every interaction • Identify and qualify customers for upselling and cross-selling opportunities and independently conduct product demos • Identify customer issues, advise during escalations, and provide solutions to minimize churn • Work on renewing customer contracts, prepare proposals, and negotiate pricing • Track customer issues and needs and provide feedback to improve customer satisfaction (e.g., NPS) • Make a key contribution to the further development of our products and collaborate cross-functionally with teams such as Sales, CSM, Product, and Marketing

• Manage the entire sales cycle for our expense management and benefits solutions • Independently drive the full sales process from prospecting to close • Engage with prospective customers • Conduct discovery calls and deliver tailored product demonstrations • Build strong relationships with key decision-makers

• Convert inbound leads and generate new sales opportunities through strategic outbound activities. • Take ownership of qualifying, engaging, and converting leads using modern tools and sales techniques. • Identify prospects’ challenges, deliver tailored demos, and guide them through the entire sales process to a successful close. • Independently manage and maintain inbound and partner leads. • Build and grow your pipeline proactively through outbound activities such as phone, email, and LinkedIn. • Capture customer requirements, conduct persuasive product presentations, and support customers through the pilot phase. • Own the full buying center and maintain relationships with key decision-makers. • Collaborate closely with Customer Success Managers to ensure a smooth handover and a successful roll-out. • Work hand-in-hand with Partnerships, Marketing, and Product teams to maximize conversion rates and drive long-term success.