• Responsible for serving as the “face of APUS” at locations needed for outreach and recruitment. • Establishes and maintains professional relationships with military and civilian staff & other key personnel within assigned AOR. • Implement strategic outreach plans to build and strengthen partnerships with community colleges and universities to meet institutional goals. • Cultivate and maintain collaborative relationships with academic leaders, administrators, faculty, and staff at partner institutions. • Lead initiatives to recruit students into public safety programs, providing guidance on career pathways in law enforcement, fire safety, and emergency management. • Build and maintain strong relationships with local law enforcement agencies, fire departments, emergency management organizations, and other public safety stakeholders. • Ensures marketing materials displayed in all assigned areas are kept replenished and current. • Maintains confidentiality of all APUS information. • Provides face-to-face and virtual assistance to current and prospective students. • In coordination with the Director, organize tabling events, communicate marketing needs, capture leads, and help establish new relationships with Community College student-facing departments. • Documents all business development, opportunities, and student information using a customer relationship management (CRM) tool. • Presents briefings and information to internal and external stakeholders regarding trends, issues and opportunities. • Attends ceremonies and other events on behalf of APUS and may make presentations of academic awards and other forms of recognition. • Attends community college transfer fairs and public safety events. • Assists the Director in the execution of strategies, plans, and objectives, informing them of potential marketing opportunities in AOR. • Develop innovative ways to market APUS to target audiences. • Provide input to the Director concerning advertising and marketing activities specific to AOR. • Periodically assists other team members with events located outside of assigned AOR. • Provides monthly environmental scan of AOR to include military installations and competitors. • Conducts initial contact and advisement to new and continuing students. • Performs other duties as assigned.

• Work closely with technical teams and clients to build and support software development • Understand customer needs, propose solutions, and implement them • Manage a technical team to deliver quality software and iterative value to end users • Be an experienced agile practitioner who understands and helps the team to maintain relevant agile tools and techniques • Build a healthy team culture, through coaching, facilitating, and preventing distractions • Build and maintain a collaborative relationship with clients • Support the technical growth of the team where appropriate • Define and measure metrics with the team to track progress and areas for improvement • Manage team member objectives, performance, holidays, and sick days • Manage team budget, profitability, and shape where appropriate

• Selbstständige Steuerung und Überwachung des kompletten Projektablaufs bis zur betriebsfertigen Übergabe der Anlage • Weiterbearbeitung von Angebotsunterlagen sowie Freigabe- und CAD-Zeichnungen • Erstellung von Auftragsbestätigungen und Lieferantenbestellungen • Prüfung und Freigabe von Rechnungen • Erstellung und Kontrolle von Terminplänen • Durchführung von Jour-Fixe-Terminen/Baubesprechungen • Aufmaßprüfung / Montagekoordination und -überwachung • Abnahme und Inbetriebnahme der Projekte • Reisebereitschaft (deutschlandweit, 50% der Arbeitszeit)

• Manage a field service team to deliver excellent technical support while growing service business • Provide installation, maintenance, repairs, and customer support for sophisticated analytical and scientific instruments • Implement effective solutions, optimizing team performance, and building strong customer relationships • Support continuous improvement initiatives while maintaining the highest standards of quality and safety • Collaborate with sales, technical support, and other stakeholders to develop and execute service strategies