• Content creation: Draft and design daily/weekly posts for Facebook, Instagram, LinkedIn, and TikTok using Canva or similar tools • Storytelling: Help produce caregiver spotlights and care tips content that builds community trust • Video support: Assist with filming and editing short-form reels and behind-the-scenes clips • Scheduling: Use social media management tools to plan and publish content on a consistent calendar • Community engagement: Monitor comments and messages and flag responses for the team • Research: Track trends, competitor content, and hashtag performance to bring fresh ideas • Analytics: Pull weekly platform reports and help summarize key metrics for the team

Social Factor is looking for a remote, US-based, temporary Social Media Community Moderator with experience in the pharmaceutical industry or medical customer service space. We are hiring from the following states: Arkansas, Arizona, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Nevada, New Mexico, New York, North Carolina, New Jersey, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, and Virginia. Temporary Community Moderator Requirements: - Previous experience in the pharmaceutical industry or medical customer service - Previous social media moderation experience is required - Sprinklr certification, Khoros, and/or Sprout Social experience is also a plus - Exceptional organizational, multitasking abilities, and able to follow clear guidelines and workflows - Excellent verbal and written communication skills, experience engaging with users on behalf of the client (ability to mirror voice/tone of multiple brands) - Excellent spelling and grammar skills (a moderation & skills assessment will be given for final candidates) - Strong willingness to learn and think critically; a proactive approach - High energy with the capability to multitask in a dynamic, rapidly growing organization - Interact with users in real-time, answering questions and appropriately engaging in discussion and troubleshooting efforts - Knowledge of and experience with the major social media platforms: Youtube, FB, X, Instagram, LinkedIn, etc. - Personal computer with minimum of Windows 10 and macOS 12.X - Personal internet speed requirement of a minimum of 150 mbps Social Factor is a social media agency that believes in the power of Human Connection. Our talented teams take the fear out of scale and unleash our clients’ brands to listen, reach, and respond. Now is an exciting time in Social Factor's growth, we have opportunities working with Fortune 100 and Fortune 500 companies. Equal Employment Opportunity We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

• Betreuung der zugewiesenen Kund:innen im Bereich bezahlter Social-Media-Kampagnen. • Entwicklung und Implementierung individueller Performance-Strategien auf Plattformen wie Meta und LinkedIn. • Planung, Erstellung und Optimierung von Kampagnen. • Durchführung von A/B-Tests und Analyse der Ergebnisse. • Vorbereitung detaillierter Reportings und strategische Beratung der Kund:innen. • Datenbasierte Zielgruppen- und Marktanalysen zur optimalen Ausrichtung der Kampagnen. • Auswertung relevanter KPIs zur Kampagnenoptimierung. • Konzeption und Umsetzung maßgeschneiderter Social-Media-Performance-Strategien.

Description This role is based remotely but if you live within a 50-mile radius of [Austin, Detroit, Milford or Mountain View], you are expected to report to that location three times a week, at minimum. The Role As a BI Engineer within the MAS Marketing Insights & Data Democratization team, you will design, develop, and maintain scalable business intelligence solutions that power media performance insights across GM's marketing ecosystem. Your work will directly enable media optimization, campaign measurement, and cross-channel attribution by transforming complex data into actionable intelligence. You will collaborate with Media One, MarTech, EDAI, and external partners (Google, Meta, Amazon) to build and enhance dashboards, reporting frameworks, and data pipelines that support standardized and ad hoc media analytics. What You'll Do - Lead development and automation of Power BI dashboards for media performance across channels (Display, Search, Social, Video) and integrate site engagement metrics for holistic reporting. - Support campaign-level reporting, closed-loop attribution, and ROI analysis for paid media investments. - Connect data from Adobe RTCDP, AAM, ad servers, DSPs, and MarTech platforms to enable real-time analytics and audience segmentation. - Collaborate with internal stakeholders to define taxonomy, enforce naming conventions, and ensure data governance compliance - Partner with MAS Performance Analytics Squads to deliver in-market media insights and inform brand-level investment decisions. - Ensure integrity across media data pipelines, troubleshoot discrepancies, and optimize ETL processes for Azure-based environments. - Support migration efforts (e.g., OnPrem to Azure) and evolve Gold Layer structures for media reporting. - Train business partners on media analytics methodologies, reporting tools, and best practices. - Prepare documentation and analytical reports that summarize media performance trends, assumptions, and recommendations. Your Skills & Abilities (Required Qualifications) - Bachelor's or Master's degree in Computer Science, Data Analytics, Information Systems, or related field. - 3 - 5+ years of experience in BI engineering, preferably in media analytics or digital marketing performance domains. - Expertise in Power BI and advanced Excel; familiarity with Tableau and other BI tools. - Strong SQL skills (Teradata, Oracle PL/SQL) for complex media data queries. - Experience with Adobe Experience Platform (AEP), WebSDK, CJA, RTCDP, and ad tech integrations. - Understanding of media measurement frameworks, attribution modeling, and digital consumer journey analytics. - Familiarity with Azure cloud environments and data governance practices. - Excellent communication and stakeholder management skills. What Can Give You a Competitive Advantage (Preferred Qualifications) - Experience working in agile squads or cross-functional pods. - Ability to synthesize insights across channels and recommend media optimization strategies. - Passion for enabling data democratization in media performance. - Professional certifications are a plus (e.g., Microsoft Certified Business Intelligence, Data analytics tools certifications). This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. Compensation: - The expected base compensation for this role is: $83,800 - $136,200. Actual base compensation within the identified range will vary based on factors relevant to the position. - Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. - Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.) #LI-CC1 About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Total Rewards | Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.