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Administrative Assistant – Virtual Financial Aid
Location
Pakistan
Posted
101 days ago
Salary
0
Seniority
Mid Level
Job Description
Administrative Assistant – Virtual Financial Aid
Contour Software
• Oversee and assist in organizing the Virtual Financial Aid Office operations. • Providing administrative support to Virtual Financial Aid Officers and Director. • Assisting with data entry, weekly reports, and document preparation. • Provide exceptional customer service to schools, students, and families via emails and phone calls. • Promptly responding to inquiries and resolving issues. • Financial counseling to students to explain their financial aid application, deadlines and any other requirements. • Provide documentation to students, parents, and schools. • Reviewing and maintaining student document filing systems and records. • Ensure accuracy and integrity of financial aid data and records. • Adhering to confidentiality and data security guidelines. • Other duties as assigned.
Job Requirements
- 2+ years of professional work experience with general office practices
- Excellent communication skills, both oral and written.
- Exceptional customer service skills with the ability to interact effectively with schools, students, families, and staff.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office applications.
- Basic Excel knowledge.
- Exceptional Attention to Detail and Accuracy
- Well Organized
- Nice to have: Understanding of Financial Aid Process in US
Benefits
- Market-leading Salary
- Medical Coverage – Self & Dependents
- Parents Medical Coverage
- Provident Fund
- Employee Performance-based bonuses
- Home Internet Subsidy
- Conveyance Allowance
- Profit Sharing Plan [Tenured Employees Only]
- Life Benefit
- Child Care Facility
- Company Provided Lunch/Dinner
- Professional Development Budget
- Recreational area for in-house games
- Sporadic On-shore training opportunities
- Friendly work environment
- Leave Encashment
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