• As a Software Engineer you will play a key role in designing, developing and maintaining Cloud Native Java/GraphQL Applications. • You will collaborate with Cross-functional teams to implement best practices in cloud architecture, microservices and containerization. • You will have deep understanding of Java/GraphQL federation development, cloud technologies and proven track record of delivering robust and scalable solutions. • You will join a team that supports to develop digital products on e-commerce platforms or platform engineering or Service Reliability, who in turn supports over 9800 Ford Motor Company Dealerships globally. • You will work on a balanced product team to define, design, develop and deploy Java Spring reactive GraphQL microservices products hosted on GCP cloud. • Additionally, will conduct proof-of-concepts to support new features, ensure quality, timely delivery using Agile XP practices

• Design, build, and maintain backend services and APIs supporting user intake, data validation, persistence, and administrative workflows • Own backend architecture decisions, including data models, service boundaries, and integration patterns • Implement secure application logic for systems handling sensitive data (PII/PHI) • Design and maintain versioned, well-documented APIs with explicit data contracts and validation rules • Support mobile and web clients by providing performant, reliable backend services • Contribute to frontend implementation as needed • Build and maintain CI/CD pipelines, infrastructure-as-code, and automated tests • Instrument backend services for observability, reliability, and performance • Operate effectively within public-sector compliance environments • Provide hands-on technical leadership

• Lead the deployment and configuration of our application in on-premises and cloud environments for enterprise clients. • Perform onsite visits as needed to install, configure, and troubleshoot deployments. • Make real-time code adjustments and customizations onsite to address unique client requirements and ensure optimal performance. • Collaborate closely with clients to understand their workflows, gather requirements, and implement tailored solutions. • Provide technical guidance, training, and support during and post-deployment to maximize adoption and satisfaction. • Identify opportunities for improvements and feed insights back to the core engineering team. • Troubleshoot and resolve complex technical issues in production environments, ensuring high availability and security. • Document deployment processes, customizations, and client-specific configurations.

• Design, develop, and implement customized Salesforce solutions to meet client needs • Analyze issues at the system level and implement effective solutions • Work closely with customers, product owners, scrum masters, and core development teams • Automate and execute all levels of testing (unit, integration, and regression) • Document and lead the implementation of technical features, improvements, and innovations • Embrace a full-stack development mentality, including DevOps, front-end, and back-end development • Participate in architecture discussions and planning • Mentor others in development technologies, tools, and processes