• Oversee the delivery of service offerings to ensure high-quality customer experiences and satisfaction. • Develop and implement service strategies to drive business growth and improve service efficiency. • Manage budgets, resources, and logistics to optimize service delivery. • Lead service improvement initiatives to enhance service quality and reduce costs. • Ensure compliance with industry regulations and company policies in service operations. • Collaborate with other departments to align service offerings with business objectives. • Develop, update and monitor key performance indicators (KPIs) to assess service effectiveness. • Foster a culture of continuous improvement and service excellence within the team while mentoring and developing culture carrying leaders. • Represent the services function at executive meetings, providing insights and updates. • Build and maintain strong relationships with clients, partners, and stakeholders.

• Lead and mentor the engineering team, providing technical guidance and ensuring effective task delivery. • Coordinate daily operations, assign workloads (JIRA), and support in resolving technical blockers. • Ensure alignment between technical execution and project objectives. • Design and implement scalable, secure, and highly available AWS architectures. • Build cloud solutions using core AWS services (EC2, S3, RDS, Lambda, VPC, IAM, EKS/ECS, CloudFormation/CDK/Terraform). • Apply AWS best practices and the Well‑Architected Framework. • Automate cloud infrastructure using Terraform, CloudFormation, CDK, and GitOps practices. • Implement AWS security best practices (IAM governance, KMS, networking). • Manage multi‑account governance and compliance frameworks (Organizations, SCPs, Control Tower). • Participate in regular stakeholder and project follow‑up meetings (Landing Zone, IaC, migration planning).

• Work on one or more projects under the guidance of a mentor. • Present to the engineering team what you worked on, the problems you tackled, and what you learned at the conclusion of the internship.

• Assess infrastructure across Windows, Linux, AIX, and Solaris environments to determine migration readiness and dependencies. • Design and recommend cloud migration strategies (e.g., rehost, replatform, refactor) tailored to business needs and technical constraints. • Plan and execute migrations to cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud (GCP). • Automate deployment and configuration using scripting and Infrastructure as Code tools (Terraform, Bicep, ARM, CloudFormation). • Troubleshoot and optimize performance, security, and cost-efficiency post-migration. • Collaborate with engineering, operations, and security teams to ensure seamless integration and compliance with standards. • Document migration plans, runbooks, and best practices to support continuity and knowledge transfer.