• Provide advanced engineering and operational support for mission-critical contact center technologies • Perform advanced daily health checks and proactive monitoring for Verint platforms • Collaborate with vendors and internal SMEs to resolve complex incidents • Lead and execute system changes, upgrades, patching, and migrations • Architect and implement scalable, resilient Verint solutions

• Identifying vulnerabilities, demonstrating business impact, and articulating the risk of specific vulnerabilities to drive prioritization efforts • Perform penetration testing and design reviews, looking for vulnerabilities and insecure designs, work with engineering and product to design secure product features • Maintain and build internal tools to automate security efforts, perform SAST and DAST testing of the Brex platform, and support secure development practices • Build and contribute to a culture of collaborative security excellence through technical leadership, learning sessions, and mentorship within the team and wider organization

• Integrate security controls and practices into Rubrik’s secure SDLC and collaborate with Engineering to embed security into every phase of the development process. • Perform security assessments of applications, identifying vulnerabilities and weaknesses through both automated and manual testing techniques. • Carry out detailed analysis of identified vulnerabilities to ensure high fidelity findings are provided to Engineering teams. • Assist in identifying and implementing frictionless "shift-left" strategies to seamlessly and proactively prevent vulnerabilities earlier in the SDLC. • Aid in the collection, management and reporting of key Application Security metrics to track progress and identify trends. • Analyze and harden existing applications, automation, and deployment processes • Participate in security design reviews and threat modeling of proposed products and feature releases • Work with development teams, operations, governance, and other stakeholders to document security guidance, processes and standards for Rubrik products and services

• Provide technical sales support & solutioning • Review project specifications and technical requirements • Act as the technical SME, partnering with Sales • Provide pre-sales technical support to sales and tendering teams • Design solutions for diesel generators and power plant projects • Develop and deliver technical proposals for bids and tenders • Participate in customer presentations and negotiations • Ensure compliance with local regulations, standards, and codes