Job Closed

This listing is no longer active.

HYDAC Group logo
HYDAC Group

Your Engineering Partner. Local to Local.

Customer Service Associate

Customer SupportCustomer SupportOtherRemoteMid LevelTeam 5,001-10,000H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

163 days ago

Salary

0

Seniority

Mid Level

High SchoolExperience acceptedEnglishERP

Job Description

Customer Service Associate

HYDAC Group

• Acting as the primary operational point of contact for assigned customers, ensuring accuracy, consistency, and follow-through • Turning customer demand into clear, actionable requirements for Sales, Production, and Supply Chain • Managing orders end to end—from entry through delivery—using ERP and CRM systems • Staying ahead of potential issues related to capacity, lead times, or shifting demand and addressing them early • Keeping internal teams aligned so customers receive exactly what they need, when they need it • Communicating clearly and confidently with customers around status, changes, and expectations • Using Excel, reporting tools, and AI-enabled workflows to identify trends and improve how work gets done • Maintaining clean data, solid documentation, and real visibility into customer activity

Job Requirements

  • Experience That Helps
  • Supporting OEM or distribution customers
  • Strong working knowledge of SAP
  • Experience with Salesforce.com and/or Microsoft Dynamics
  • Exposure to Lean, Continuous Improvement, or Six Sigma environments
  • Bachelor’s degree preferred
  • High School diploma or GED required; equivalent experience considered
  • Reliable high-speed internet required for hybrid or remote work

Benefits

  • comprehensive medical/dental/vision plan
  • paid holidays
  • PTO
  • 401k with company matching
  • FSA account
  • short term disability and life insurance
  • pet insurance

Related Job Pages

More Customer Support Jobs

Crisis Support Specialist

Opportunity Alliance

The Opportunity Alliance is a not-for-profit community action organization based in South Portland, Maine that supports families in need throughout Cumberland C

Customer Support163 days ago

• Work to build rapport with help seekers by showing empathy and creating a safe, non-judgmental space • Complete risk assessments to ensure the safety and well-being of callers experiencing a crisis • Develop crisis stabilization plans with callers, utilizing clinical support to ensure the implementation of the least invasive interventions possible, prioritizing their well-being and autonomy • Work collaboratively with community partners and service providers to ensure comprehensive support and continuity of care for individuals in crisis • You will receive training to become certified as a Mental Health Rehabilitation Technician Crisis Service Provider (MHRT/CSP) from some of the best licensed clinical supervisors and certified in-house trainers in the State of Maine

Maine
$23 / hour
Job Closed
OtherRemoteTeam 11-50

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Are you passionate about travel and skilled at creating extraordinary experiences? As a Worldwide Travel Coordinator, you’ll collaborate with clients to design and book unforgettable, high-end vacations. From serene tropical retreats to immersive cultural explorations, you’ll use your expertise and creativity to craft personalized itineraries that cater to each client’s unique desires. This remote position offers the flexibility to work from anywhere with an internet connection, making it an ideal opportunity for travel enthusiasts seeking a dynamic and fulfilling career. We’re seeking individuals with excellent communication skills, attention to detail, and a dedication to client satisfaction. Whether you have prior experience in travel planning or are eager to grow in the luxury travel industry, we’ll provide the training and support you need to excel in this exciting role. - Engage with clients to understand their travel preferences, needs, and budgets. - Research and recommend upscale destinations, accommodations, and exclusive experiences. - Craft and present personalized, detailed luxury travel itineraries. - Book and coordinate travel arrangements, including flights, hotels, tours, and transportation. - Provide expert advice, insider tips, and destination insights to clients. - Resolve client inquiries and address issues before, during, and after travel. - Stay updated on luxury travel trends, new destinations, and exclusive promotions. - Cultivate lasting relationships with clients to encourage repeat bookings and referrals. Qualifications - Previous experience in travel planning, sales, or luxury customer service (preferred but not required). - Exceptional communication and organizational skills. - Ability to work independently and manage your time effectively in a remote environment. - Passion for travel and deep knowledge of luxury destinations. - Reliable internet access and a commitment to providing exceptional client experiences. Benefits - Remote work with a flexible schedule to fit your lifestyle. - Competitive, commission-based earning potential. - Access to ongoing training and professional development. - Enjoy travel perks, discounts, and exclusive industry opportunities. - Join a supportive and collaborative team of travel professionals.

United States
Job Closed
Full TimeRemoteTeam 11-50H1B No Sponsor

• Assist clients in delivering excellent service to their partner brands by providing product and service information and resolving product and service concerns. • Drive customer satisfaction by receiving queries, resolving issues, and understanding customer goals. • Maintain extensive product knowledge. • Responsible for entering orders and handling the end-to-end process until the order reaches the customer. • Communicate changes in order status and production schedules with manufacturing suppliers, sales representatives, and clients. • Build sustainable relationships and trust with customer accounts through open and interactive communication. • Work with suppliers and the internal team on order issue resolution when needed. • Ensure production proof approvals are received and reviewed, and document proof and production status in internal systems. • Keep up-to-date records of customer interactions, transactions, comments, and complaints.

Philippines
₱30K - ₱35K / month
Protective Life logo

Customer Service Specialist, Bilingual

Protective Life

We are on a mission to help more people achieve the sense of protection and security they deserve.

Customer Support163 days ago
OtherRemoteTeam 1,001-5,000Since 1908H1B Sponsor

• Provide exceptional service to customers primarily over the phone • Address customer inquiries and resolve problems • Ensure overall customer satisfaction • Demonstrate strong multitasking skills • Work with multiple technology systems • Show ownership and a proactive approach to problem-resolution

United States
$41.6K - $45K / year
Job Closed