Dragos is on a relentless mission to defend industrial organizations that provide us with the necessities of modern civilization; running water, functioning electricity, and safe industrial working environments. As the market leader in ICS/OT Cybersecurity, we are dedicated to arming our customers with best-in-class technology, threat intelligence, and services to protect their systems as effectively and efficiently as possible. We’re a remote-first culture with operations in North America, Europe, the Middle East, and APAC. We’re looking for mission-oriented teammates who embody our core values of authenticity, transparency, and trust. Are you ready to make a difference? Come join a mission that can save the world! About the Role We are seeking a dynamic and detail-oriented Senior Order Operations Business Partner to support the end-to-end quote-to-cash process, from deal structuring through order validation and renewals management. In this highly cross-functional role, you’ll partner closely with Sales, Finance, and Legal to create accurate Salesforce CPQ quotes, manage pricing and approvals, audit contracts, and ensure clean order handoffs to Revenue Operations. You’ll play a critical role in protecting revenue integrity, driving deal velocity , and ensuring a seamless customer experience. This is an exciting opportunity to join a fast-paced SaaS environment, influence strategic deals, and optimize processes that directly impact company growth. Responsibilities Deal Review & Analysis Interpret pricing and governance policies to accommodate unique customer needs. Own quote creation in Salesforce CPQ, ensuring accurate product configuration, pricing, and subscription alignment. Manage discounting and pricing governance to ensure consistency, approvals, and financial health. Evaluate competing priorities in deal decisions and recommend strategic solutions. Provide guidance on complex or nonstandard deal structures to balance customer needs with company objectives. Act as liaison between Sales, Finance, and Legal for approvals & e nsure all approvals (discounting, renewals, non-standard terms) are logged and tracked in Salesforce. Renewals Management Support creation and validation of renewal quotes in Salesforce CPQ. Ensure renewal accuracy (ARR, product continuity, term dates) and compliance with uplift/discount policy. Support co-terming, upsells, partial renewals, and amendment scenarios. Proactively flag churn risks or exceptions and collaborate with Sales/Customer Success. Documentation Review Review opportunities for accuracy and completeness, ensuring compliance with pricing, SKUs, and customer agreements. Validate supporting documentation, including contracts, signatures, and approvals. Oversee data integrity in Salesforce, ensuring accurate transfer to NetSuite. Ensure closed-won opportunities and orders are audit-ready before handoff to Billing/RevOps. Confirm opportunity, quote, order, and contract align. Validate renewal language in contracts and ensure correct terms carry forward. Reduce rework and customer friction by catching errors before signature. Revenue Recognition & Compliance Ensure sales orders and renewals align with revenue recognition policies. Identify and resolve revenue-related discrepancies (e.g., contract modifications, refunds, credits). Support the financial audit process by maintaining data integrity and internal controls. Process Optimization & Cross-Functional Collaboration Recommend improvements to the quote-to-cash and renewal management processes. Share insights with Sales, Finance, and Legal to improve deal and renewal structuring. Assist with system integrations, automation initiatives, and special projects. Maintain confidentiality of sensitive financial and customer data. Qualifications Compensation Salary: $108,000 Competitive Equity Package Comprehensive Benefits Plan #LI-NH1 #LI-REMOTE Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment.

• You will partner closely with Hang’s leadership team to identify and solve the most pressing problems at the company. • You will personally manage and drive key operational and strategic initiatives across the business. • You will partner with every function in the business and act as a “hub” who helps drive our strategy by synthesizing insights and setting actionable plans. • You will create and maintain the financial model and track key company-level success metrics. • You will help prepare external presentations (board & investor decks, strategic presentations, etc.)

The Business Operations team at Unified is responsible for the strategy, design, and optimization of Salesforce, used for pre and post sales functions. The Manager, Business Operations will own the end to end workflow, including prioritization of upcoming initiatives and liaising with business and technical resources. Key stakeholders include Advertising Operations, Sales, Sales Operations, Marketing. This role will lead, develop and manage a team of 5 resources, providing direction, prioritization and coaching to ensure consistent execution and delivery. This role will report directly to the SVP, Business Operations. This is a remote position. Process & Workflow Ownership Own the end-to-end design, documentation, and optimization of business processes and campaign workflows within Unified’s order management system Partner with the Product team to build a comprehensive end to end workflow Proactively identify operational gaps, inefficiencies, and scalability risks; design future proof workflows to support business growth Establish and maintain process standards, governance, and best practices across the team Project Management Partner with Advertising Operations, Product, Engineering, and other stakeholders to define business requirements, success metrics, and release priorities About Us Unified stands at the forefront of empowering marketers to make informed and impactful decisions through our industry-exclusive business intelligence platform, purposefully designed for social advertising. With a wealth of experience in collecting and enriching over 3 billion dollars of social investment data, we are fervently committed to providing Fortune 2000 brands and agencies with greater transparency into their diverse teams, tools, and strategies. At the heart of our offerings is the Unified Platform and service teams, meticulously crafted to ensure data quality, optimize investments, and address critical business inquiries. As a leading provider of advertising services, Unified takes a comprehensive approach to paid social advertising, boasting a best-in-class team of digital experts utilizing purpose-built technology to deliver operational excellence and holistic insights across major social platforms. We firmly believe that the best marketing insights drive optimal performance, and at Unified, we seamlessly deliver both. With industry-leading media experts supported by robust data and technology, we have over a decade of experience in managed service partnerships with some of the world's largest brands, maintaining an unwavering focus on digital advertising services and technology. Our proprietary technology provides our internal team and customers with a strategic and holistic real-time view of their digital investments. Pioneering paid social over 11 years ago, Unified holds a unique position as one of the select partners with direct API access to major platforms such as Meta, X, Snapchat, Pinterest, YouTube, LinkedIn, TikTok, and Reddit. Join Unified as we continue to redefine the landscape of digital advertising through innovation, expertise, and cutting-edge technology.

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the Role: Samsara is looking for a Business Operations leader to play a critical role in building and scaling our renewals sales organization. The role includes partnering with Sales, Finance, Operations, and technical leadership to optimize the performance of our renewals cycle by implementing and managing processes for renewals planning, forecasting, and operational excellence. The ideal candidate has experience at a high-growth B2B Saas company, preferably public, with $1B+ in revenue and is passionate about being part of a fast-paced, fast-growing company. This role is open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely. You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time. You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before. You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team. In this role, you will: Partner with fast-growing Global Renewal Sales Organization by providing actionable insights into business drivers, financial performance and risks Develop and evolve key performance metrics to help drive sales productivity. Partner with Finance and technical teams to drive process and reporting enhancements to create “always on” proactive business health monitoring Own reporting on renewal bookings, pipeline, and forecasts on a quarterly and annual basis; analyze team performance and develop recommendations for improving renewal rates, increasing revenue, identifying more upsell opportunities, and reducing sales cycle time Partner with Renewals Sales leadership and other cross-functional partners to create strategic headcount, quota, and incentive plans that maximize efficient and sustainable growth aligned with Samsara’s strategic goals Create clear communications and executive-facing content to keep senior executives updated on health of business and progress on key initiatives Drive operational excellence by establishing highly repeatable and scalable sales processes that can be implemented across regions/segments to maximize renewed dollars Drive renewals strategy through the development of operational playbooks, cross-functional alignment, and execution of change management Partner with Sales Operations and technical teams to prioritize process and system improvements to maximize efficiency and productivity of the Renewals sales team Innovate and accelerate new GTM strategies to expand and grow Renewals Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.