Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. The Account Manager, Advanced Wound Care role is about making an impact on people's health and well-being every single day. As a part of the greater Advanced Wound Management (AWM) team, you will call on hospitals, focusing on wound care/ostomy nurses, materials management and more to provide key brands Allevyn (disposables), LEAF (medical technology) and other products for all types of wound injuries on patients. Are you ambitious and driven, striving to exceed quotas and be at the top of the rankings, year over year? If so, we are looking for someone like you to join our Advance Wound Care team. What will you be doing? Generate territory plan of action to attain and achieve territory sales goals utilizing excellent sales skills, territory management skills and customers relationships Educate end users on the clinical benefits of Smith & Nephew wound care products Deliver sales presentations to key customers and customers groups as well as conduct product lunches and dinners for identified customer groups Build and maintain strong relationships with key customers, decision-makers and thought leaders. What will you need to be successful? Bachelor's degree or equivalent work experience Minimum 2 years B2B, direct selling or medical sales experience in hospital setting Proven track record to effectively present key concepts and recommendations to customers in formal and informal settings Experience in hospital setting as medical device sales, medical IT sales, or medical distribution sales, preferred Strong analytical skills to include pipeline management, territory analysis and territory management. Proven success with complex sales process Experience selling in an environment with multiple call points and decision makers within an account or hospital setting Professional sales training program experience (i.e., Challenger Selling) All field sales professionals who are required to gain entry into healthcare facilities to perform the basic remit of their role must successfully complete the credentialing process and comply with the requirements of those facilities they support, which can include adherence to any established Extra Perks: Discounts on fitness clubs, travel and more! Sales/Commission-based roles: The anticipated base compensation range for this position is $80,000 - $95,000 USD annually. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. It is not typical for an individual to be hired at the high end of the range for their role at Smith + Nephew. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. In addition to base compensation, this position is eligible for sales commission and incentives based on set targets. The commission earned will depend on the candidate’s performance in the role. We provide competitive bonus and benefits, which include medical, dental, and vision coverage, 401k, tuition reimbursement, medical leave programs, parental leave, and generous PTO, paid company holidays annually and 8 hours of Volunteer time and a variety of wellness offerings such as EAP. Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. Stay connected by joining our Talent Community. We're more than just a company - we're a community! Follow us on L inkedIn to see how we support and empower our employees and patients every day. Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You . Unlimited . , life, culture, and benefits at S+N. Explore our website and learn more about our mission, our team, and the opportunities we offer.

• Partner with enterprise and scaling customers to execute on all post-sale functions • Act as a trusted collaborator with the customer to deliver ideal integration outcomes • Collaborate internally to manage customer success plans and escalations • Maintain internal documentation relating to customers and processes • Create collateral for customer to use at scale • Keep up to date with product enhancements • Monitor industry trends and how they impact our customers

• Provide end-to-end guidance for new and existing merchants, including leading new feature calls, optimization discovery sessions, and working collaboratively to understand and resolve merchant issues. • Foster long-term business relationships by ensuring the smooth execution of integration and optimization initiatives with partners and brands. • Project manage and demonstrate a deep understanding of the Extend-merchant partnership, consistently providing internal and external stakeholders updates. • Lead new feature enablement and become an SME for the merchant success and onboarding teams. • Deliver proactive communication and a consultative experience by understanding current merchant priorities. • Work closely with growth strategy and solution architecture on day-to-day operational processes and alert leadership when anything is off-track throughout the implementation or optimization process. • Suggest feature and product enhancements to our product & engineering teams.

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact The Technical Account Manager will own the day-to-day relationship with one of Axon’s key customers to a build long-term, strategic partnership. As the main point of contact for your customer, you will be looked upon to provide best practices and technical expertise to help your stakeholders achieve their operational goals through the use of Axon’s products. You will also work closely with multiple cross-functional teams by providing invaluable insight into your customer’s needs and challenges, helping influence and guide internal product roadmaps and projects. As someone that wears multiple hats, from project management to product expert to consultant, you will continually be focused on making your customer more efficient and more confident within their daily workflows. What You’ll Do Location: Working onsite 5 days a week at North Carolina Department of Corrections Headquarters, Raleigh, NC Reports to: Sr. Director, Embedded Services Achieve mastery of all Axon technologies / products Use exceptional written and oral communication skills to effectively lead business and technical presentations, demonstrations and conversations with VP-level audiences within your account Use leadership skills to independently prioritize and execute project tasks in a methodical and disciplined manner Manage customer expectations, keeping customers satisfied and expectations realistic Provide tier-2 technical support Provide limited redaction support (primarily technical guidance, training, troubleshooting) Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changing circumstances Develop relationships with key partners for growth within their customer base Where possible, improve or develop technical documentation to ease understanding and usage of our products and services Communicate customer feedback across multiple teams and divisions within Axon to drive product development and improvement Maintain customer confidence, especially in high-pressure situations Maintain/develop relationships with other vendors within the agency to coordinate product installations/upgrades and assist with problem resolution when necessary. What You Bring Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com.  Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.