• Lead a high-performing team of enterprise account managers to achieve revenue quotas while driving customer success, retention, and strategic expansion across Fortune 1000 accounts • Build executive relationships and coach your team to multi-thread across customer organizations (CRO, CMO, CDO, CTO, Chief AI Officer), aligning ZoomInfo to VP-level goals and business outcomes • Drive modern selling motions—teaching reps to discover business problems, understand customer strategic initiatives, and position solutions across multiple products (data, software, marketing, talent) vs. leading with features • Expand beyond traditional GTM buyers by coaching teams to sell into marketing ops, data/analytics, talent acquisition, finance, partnerships, and product teams using AI, automation, and ecosystem thinking • Navigate partnership ecosystems and co-sell opportunities with Salesforce, AWS, Google Cloud, Adobe, and strategic technology partners to embed ZoomInfo into customer workflows • Build repeatable playbooks, enablement programs, and QBR frameworks that drive accountability, risk mitigation, mutual action plans, and pipeline velocity across vertical markets and use cases • Leverage AI tools, CRM analytics, intent signals, and customer health metrics to make data-driven decisions on account prioritization, resource allocation, and accurate forecasting

• Lead a significant portion of our product experience and be accountable for business outcomes • Conduct user research and lightweight tests to scope and prioritize product initiatives • Partner with engineers, designers, analysts and data scientists to ideate, prioritize and deliver great solutions for our customers and professionals • Define and analyze key metrics to inform decision-making and measure success • Work closely with key Thumbtack partners to ensure strategic alignment and strong execution • Coordinate within your team and among teams at Thumbtack to ensure understanding of and alignment around projects • Wear many hats and be key organizational glue

• Manage and grow existing Commercial Customer relationships in a defined, US-based territory. • Identify target opportunity and stakeholders. • Facilitate outreach and background information collection with new opportunity. • Conduct customer needs assessment and qualify target opportunity. • Build effective sales pipelines and prepare activity and forecast reports. • Meet and exceed monthly, quarterly and yearly revenue targets through complete ownership of assigned book of business. • Collaborate with marketing in account communications planning and marketing campaigns. • Build lasting customer relationships to retain and grow existing commercial customer base.

The Area Manager serves as the operational leader for a designated TEiC area, responsible for establishing and maintaining area customers, preparing estimates and proposals, and providing cradle-to-grave project leadership. This position plays a pivotal role in driving business growth and ensuring project success through strategic decision-making, effective communication, and leadership. Essential Roles and Responsibilities: Technical Acumen - Utilize estimating templates to prepare estimates and review all area estimates for accuracy. - Approve and facilitate the transition of estimates to proposals, ensuring alignment with company standards and strategies.   Project Execution - Submit proposals through internal TEiC commercial processes, ensuring compliance and accuracy. - Monitor TEiC project activities to ensure adherence to company procedures and policies. - Lead internal and external reviews of area projects from sales identification through project closeout. Collaboration - Collaborate with stakeholders to align bid decisions with short and long-term business objectives. - Cultivate and maintain relationships with new and existing customers, in alignment with sales strategy and partnering with BPI sales staff.   Customer Focus - Lead internal RFQ evaluation process, recommending bid or no-bid decisions based on area, region, and company strategies. - Provide project status updates to senior leadership, communicating challenges and recommending timely corrective actions.   Critical Thinking - Lead risk analysis for project issues, recommending solutions that align with TEiC's short-term and long-term strategies. - Proactively identify and address project risks to mitigate potential impacts on project outcomes. -   Organizational Leadership - Evaluate the effectiveness of TEiC project leadership, providing coaching and mentorship to facilitate positive change and recommending personnel changes when necessary. - Effectively communicate project status, challenges, and recommendations to senior leadership, fostering transparency and accountability.   Continuous Improvement - Complete all commercial, operational, and company reporting requirements within assigned deadlines.