Clinical Triage Nurse - Work at Home Medellin Colombia Application Deadline: 13 April 2026 Department: Operations Employment Type: Full Time Location: Medellin, CO Compensation: $1,300 / two weeks Description The Telephone Triage Nurse (RN) will be responsible for monitoring, answering, and responding to calls received through our emergency line outside of office hours. This individual will provide timely and appropriate guidance to patients in the critical postoperative period and, when necessary, escalate cases to the appropriate surgeon. Key Responsibilities - Answer and respond to all incoming calls to our after-hours emergency line. - Listen to the patient's concerns, gather relevant information to provide guidance on proper care, and determine when to escalate the case to the surgeon. - Respond to incoming emails related to postoperative cases and create cases in Salesforce. - Create, manage, and close patient cases in Salesforce. Skills, Knowledge & Expertise - Advanced knowledge of medical terminology. - Excellent verbal and written communication skills with diverse audiences (patients, family members, and physicians). - Superior listening skills with the ability to quickly comprehend instructions in emergency situations. - Ability to frequently synthesize patient data and implement an appropriate action plan based on the situation (strong critical thinking skills and good judgment).

We are seeking a Clinical Nurse in the department of Gastroenterology who will serve as a patient advocate and is part of a team of nurses, doctors, medical office coordinators, and other clinical support staff. The Clinical Nurse demonstrates responsibility and accountability with patients, family members, other providers and support personnel regarding patient care and unit operations. Specific Duties and Responsibilities - Provide clinical support to Gastroenterology and Hepatology physicians. - Provide direct patient care based on the nursing process; work collaboratively with a multidisciplinary health care team to optimize team performance. - Ensure patient and physician calls are returned in a timely manner, and all patient interactions are documented appropriately in EPIC. - Utilize assessment skills and critical thinking to triage patient calls and complaints, respond as needed, or forward a detailed message to the appropriate physician. - Answer questions from patients regarding physician instructions, medications, prescription refills, non-critical biopsy and testing results, and other aspects of clinical care. - Retrieve diagnostic results, coordinate physician review of results, and call patients with physician recommendations. - Assist physicians in conducting comprehensive, age appropriate and episodic health assessment of patients/families with real, potential, acute and/or chronic health problems, which may include the psychosocial, cognitive and personal assets and limitations of the patient/family with an emphasis on wellness. - Communicate to the patient the plan of care, pre-procedural education, post-procedural education, additional follow-up within the department of GI/Hepatology and any necessary referrals outside of the department. - Assess and/or manage follow-up plans, specific to the age of patient. - Regularly give effective, complete, and accurate instructions regarding good health maintenance including disease prevention and home health care according to department guidelines and under the supervision of a physician. - Record and document health assessment data necessary to maintain, coordinate and/or expedite required services. - Act as a resource to health care staff and implement educational programs to improve health status of patients/families taking the developmental needs of the patients and families into consideration. - Maintain electronic equipment provided by the division and communicate with the IT department to discuss any necessary updates and maintenance. - Maintain needed supplies and equipment. - Address operational issues as needed to ensure clinic is functioning efficiently. - Triage patient calls and assess patients with urgent problems and/or health concerns that cannot be handled by scheduling/administrative staff and determine appropriate and timely disposition. - Communicate with providers and patients as needed. - Contact patients to obtain clarification on medication dosing and/or to discuss clinical problems; discuss recommendations with physicians and ensure appropriate follow-up with patients. - Assist with prior authorization requests for testing/treatments and medications as needed. - Participate and be flexible within the division of GI/Hepatology to meet clinical needs, e.g. willingness to cross-train to cover infusion and/or motility testing - Request consultations with appropriate departments when necessary, i.e. email patient referrals, call other departments outside of GI/Hepatology to facilitate patient care (radiology, pathology). - Adapt to changes in technology and software to ensure efficient office practice. - Attend nursing meetings and any additional mandatory meetings as required. - Assume responsibility for own professional development and remain current in clinical practice by attending relevant continuing education. - Assume responsibility and accountability for time management, professional relationships and interpersonal interactions. - Other duties as assigned by the clinic nurse manager. Minimum Qualifications - Individual must be a registered nurse, licensed in the State of Maryland - Completion of the JHH credentialing process to include verification of CPR (BLS) certification prior to start date. - Maintain current licensure and certification during duration of employment. - Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications - BSN Degree - Two years of direct patient care experience. - Two years of specialized experience in Clinical Gastroenterology Classified Title: Clinical Nurse Role/Level/Range: ACRP/03/ME Starting Salary Range: $64,600 - $113,300 Annually ($83,000 target; Commensurate w/exp.) Employee group: Full Time Schedule: M-F 8:30a - 5p FLSA Status: Exempt Location: Remote Department name: SOM DOM Gastroenterology Personnel area: School of Medicine

• The Clinical Scientist supports the design, execution, analysis, and dissemination of real-world evidence and implementation research studies. • Lead & support development of scientific manuscripts, white papers, & reports based on HRCRS registry data and partner-sponsored studies • Draft abstracts, posters, and oral presentations for national and international scientific meetings • Translate technical findings into usable outputs for sponsors, investigators, and health system leaders • Contribute to multi-stakeholder research initiatives, including coordination with clinicians, statisticians, project managers, and device sponsors • Facilitate and synthesize outputs from collaborative workshops, clinical roundtables, and working groups • Support and co-lead implementation planning sessions with external research and clinical teams • Assist with protocol development, study design, and implementation strategies for real-world studies • Apply implementation science frameworks to analyze procedural workflows, clinical adoption, and stakeholder feedback • Generate synthesis reports and decision memos to inform product launches or technology deployment strategies • Review and interpret results from statistical analyses in collaboration with data teams • Conduct qualitative or mixed-methods synthesis of clinician interviews or surveys • Communicate findings clearly to internal and external stakeholders for actionability and uptake • Contribute to internal initiatives to improve scientific deliverables, project workflows, and knowledge translation • Stay current on trends in implementation research, registry science, and medical device evaluation.

• Plan and manage all aspects of clinical trials, ensuring adherence to timelines, budget, and quality standards. • Collaborate with cross-functional teams to establish and implement clinical trial protocols and procedures. • Build and manage strong relationships with trial investigators and stakeholders. • Ensure all trials are conducted in compliance with local, national, and international regulations and ethical guidelines. • Problem-solve and make critical decisions regarding trial design, vendor selection, and risk management