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Quantcast

Empowering brands, agencies, publishers to know and grow their audiences with an intelligent audience platform.

Vendor Management – Operations Manager

ProcurementProcurementFull TimeRemoteLeadTeam 501-1,000Since 2006H1B SponsorCompany SiteLinkedIn

Location

India

Posted

107 days ago

Salary

0

Seniority

Lead

Postgraduate Degree8 yrs expEnglish

Job Description

Vendor Management – Operations Manager

Quantcast

• Own end-to-end service delivery for a portfolio of 800+ vendors supporting advertising and technology operations • Define and govern vendor management frameworks and performance standards • Oversee vendor onboarding, renewals and ongoing compliance activities • E-mail and correspondence management which includes communication across all business and reviewer groups • Monitor and guide team for platform enhancements for better user experience and system efficiency • Coordinate with senior leaders across Business, Legal, Finance and InfoSec, in order to understand and communicate areas of process inefficiencies and enhancements • Facilitate vendor continuous performance improvement through effective and efficient vendor governance frameworks • Manage high-impact escalations and operate effectively in complex, time-sensitive situations • Establish and monitor key performance indicators, and drive improvements in such KPI’s • Establish and monitor SLA’s with Key business stakeholders, and communicate performance against SLA’s accordingly

Job Requirements

  • Graduate/Postgraduate
  • 8–10 years of experience in Operations Management, Vendor Management, or Project Management
  • Strong understanding of Advertising industry operations and vendor ecosystems
  • Hands-on experience with Certa platform is required.
  • Advanced Excel skills (Pivot Tables, Lookups, Macros, Charts)
  • Experience with Concur or similar financial systems is a plus
  • Excellent executive communication and leadership skills

Benefits

  • Performance bonus
  • Equity
  • Comprehensive benefits package

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