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Empowering brands, agencies, publishers to know and grow their audiences with an intelligent audience platform.
Vendor Management – Operations Manager
Location
India
Posted
107 days ago
Salary
0
Seniority
Lead
Job Description
Vendor Management – Operations Manager
Quantcast
• Own end-to-end service delivery for a portfolio of 800+ vendors supporting advertising and technology operations • Define and govern vendor management frameworks and performance standards • Oversee vendor onboarding, renewals and ongoing compliance activities • E-mail and correspondence management which includes communication across all business and reviewer groups • Monitor and guide team for platform enhancements for better user experience and system efficiency • Coordinate with senior leaders across Business, Legal, Finance and InfoSec, in order to understand and communicate areas of process inefficiencies and enhancements • Facilitate vendor continuous performance improvement through effective and efficient vendor governance frameworks • Manage high-impact escalations and operate effectively in complex, time-sensitive situations • Establish and monitor key performance indicators, and drive improvements in such KPI’s • Establish and monitor SLA’s with Key business stakeholders, and communicate performance against SLA’s accordingly
Job Requirements
- Graduate/Postgraduate
- 8–10 years of experience in Operations Management, Vendor Management, or Project Management
- Strong understanding of Advertising industry operations and vendor ecosystems
- Hands-on experience with Certa platform is required.
- Advanced Excel skills (Pivot Tables, Lookups, Macros, Charts)
- Experience with Concur or similar financial systems is a plus
- Excellent executive communication and leadership skills
Benefits
- Performance bonus
- Equity
- Comprehensive benefits package
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