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All-in-one barbershop management platform
Principal Product Manager, Payments – B2B2C Vertical SaaS
Location
New York
Posted
178 days ago
Salary
$200K - $220K / year
Seniority
Lead
Job Description
Principal Product Manager, Payments – B2B2C Vertical SaaS
SQUIRE
• Define and own the payments product vision and multi-year roadmap for a B2B2C vertical SaaS platform. • Lead strategy across embedded payments, onboarding, pricing, settlement, payouts, refunds, disputes, and reconciliation. • Ensure payments are tightly integrated into core SaaS workflows, driving merchant adoption, retention, and ARPU. • Evaluate and launch new capabilities such as industry-specific payment flows, financing, subscriptions, and value-added services. • Deeply understand the needs of platform customers (businesses) and their end users (consumers). • Design intuitive experiences for merchant onboarding, configuration, reporting, and cash flow visibility. • Optimize checkout and payment flows to maximize conversion, authorization rates, and customer satisfaction. • Partner with engineering to deliver highly reliable, scalable payment systems that support peak volumes and growth. • Translate complex platform requirements into clear PRDs, APIs, and success metrics. • Coordinate across risk, compliance, finance, operations, sales, and customer success to deliver end-to-end solutions. • Own the product partnership with Risk, Compliance, and Legal to meet requirements including PCI, AML, KYC/KYB, and card network rules. • Balance friction and fraud prevention across merchant onboarding and end-customer payment flows. • Define and track KPIs including payment adoption, take rate, authorization rate, payment success rate, fraud loss, and settlement SLAs. • Use data, experimentation, and customer insights to prioritize roadmap decisions. • Serve as the payments domain expert within the product organization. • Mentor PMs and raise the bar for platform thinking and execution. • Influence senior leaders with clear narratives around tradeoffs, risk, and opportunity.
Job Requirements
- 8+ years of product management experience, including significant ownership of embedded or platform payments.
- Proven experience building products in a B2B2C, marketplace, or vertical SaaS environment.
- Hands-on experience with merchant onboarding, settlement, and reconciliation at scale.
- Strong understanding of the payments ecosystem (processors, networks, acquiring, issuing).
- Comfort operating in regulated environments and partnering closely with compliance and risk teams.
- Ability to balance long-term platform investments with near-term revenue and customer needs.
- Nice to Have**
- Experience monetizing payments within vertical software.
- Familiarity with small business payment workflows
- Experience expanding payments into new verticals or geographies.
Benefits
- Base Salary ($200,000 - $220,000)
- New hire stock grant
- 100% employer paid medical, dental, and vision insurance for you and your dependents
- 401K plan with company contribution
- Generous PTO and Parental Leave policies
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