• The DevOps Engineer will be responsible for development, management and maintenance of enterprise infrastructure and applications. • Working across teams in a collaborative (DevOps) formation, Engineer will be responsible for team mentorship, technology advances and direction. • Supporting project managers and various business towers as a consultant and subject matter expert for the end-point compute environment. • Applies company policies and procedures to resolve a variety of issues. • Works on problems of moderate scope. • Receives general instructions on routine work and detailed instructions on new projects. • Work with data analysts, product owners and data scientists, to better understand requirements, finding bottlenecks and resolutions. • Build batch/real time analytical solutions leveraging transformational technologies. • Provide technical engineering working on various technologies. • Design and implement solutions to improve existing support processes and tools. • Support our development and management infrastructure and integrate all systems to work as one. • Write automation code and build tools for provisioning and operating our Development infrastructure on multi OS virtualized environments. • Improve scalability, service reliability, capacity, and performance of Cloud and Hadoop Infrastructure. • Preparing root cause analysis for network and server outages. • Introduce innovations, track and follow up on planning and execution of quality initiatives. • Document and follow defined RMA processes and procedures for all relevant vendors. • Triage all incoming requests through the ticketing systems and apply first attempt troubleshooting steps (escalate trouble tickets when required). • Record, track, and document the tasks request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.

• Leads and/or advises on site, regional and or cross-organizational network and systems-related infrastructure initiatives • Contributes to planning and implementing new releases, updates or corrections to hardware, software, applications or connectivity • Participates in strategic planning and development associated with future design, performance and capacity management • Effectively translates, communicates and relays technical subject matter content to non-technical audiences • Evaluates, recommends and maintains hardware and software management and monitoring tools to meet current and future organizational needs • Defines and develops comprehensive user and related training and information • Contribute in different stages of projects, evaluates architecture, implementation of projects and post-implementation support, follow up on best practices and frameworks for management of new and existing resources • Participates in the creation, maintenance and improvement of the strategy of governance, policies, guidelines of public and hybrid cloud following industry-standards and customizing those for specific needs • Contributes to the strategy of security posture and internal and external audits • Contributes to the development of cybersecurity strategies, cost optimization, platform stability, performance maintenance • Contributes to develop new strategies to adopt, implement and manage new technologies like: Containers / OpenShift / Observability / APM, etc.

• Design, provision, and manage cloud infrastructure using Infrastructure as Code • Operate and support Kubernetes clusters in production environments • Build and maintain GitOps-based deployment and configuration workflows • Support cloud database platforms and platform services in production • Contribute to environment setup, upgrades, migrations, and reliability initiatives • Develop automation and tooling to improve operational efficiency • Troubleshoot infrastructure and platform issues across environments • Collaborate with Cloud Operations and Engineering teams to ensure stable, scalable systems

• Lead the optimisation of cloud costs • Drive cost-effective strategies • Collaborate with finance, IT, engineering, and business teams • Foster cost reduction initiatives • Ensure precise resource allocation • Manage incident response and root cause analysis • Make technical decisions for high availability • Ensure compliance with cloud governance standards • Build effective working relationships