SchooLinks is seeking an Solutions Manager to join our Solutions Team. This role will focus on implementing our Course Planner solutions to allow students on SchooLinks to plan their path forward after graduation. In this role, you’ll be responsible for overseeing the implementation of this product from start to finish, working alongside each customer’s Customer Success Manager. You’ll manage a diverse book of business, including school districts of different sizes and in different regions. This role requires the ability to learn and apply technical configurations, as well as the ability to understand various concepts and terminology related to academic planning. You’ll be coming up with creative solutions to customer needs and explaining complex concepts to customers in a way they can understand. Your Responsibilities Will Include... - Serve as the main point of contact for those complex implementation projects with our larger clients - Understand data dependencies and help resolve data issues - Problem solve and coordinate data integration with our clients and CSMs - Work with customers to understand their specific needs, special situations, and use cases, then identify and implement solutions - Continuously engage with customers to maintain project velocity, generate buy-in, and drive adoption - Discover and document challenges faced and areas for improvement within our process and product - Continuously define, document problems and challenges faced by our partners - Assist the product team with quality assurance and improvement of the product - Help drive adoption and usage throughout implementation period

• Present Streamline solutions to potential and current customers • Attend trade shows and be part of the product demonstration team • Assist with new business sales via product demonstration • Work closely with other functional areas including Product Management, Engineering, Implementation, and Support • Interact with potential customers to provide optimal solutions for healthcare technology automation requirements • Actively participate in the completion of RFP’s and RFI’s • Demonstrate SmartCare solution to prospective customers • Maintain active relationships with Streamline Product Management and Engineering leaders • Conduct needs assessments to identify organizational EHR requirements

• Lead technical discovery sessions with federal customers and government stakeholders to scope requirements, define success criteria, and translate mission needs into actionable solution architectures. • Design scalable, secure, and high-performance architectures that align with federal compliance standards, security requirements, and customer-specific needs. • Build and deliver Proof of Concepts (POCs) and Minimum Viable Products (MVPs) to validate technical approaches and demonstrate solution value in government environments. • Own end-to-end technical documentation, including architecture diagrams, technical specifications, integration guides, and deployment runbooks tailored for federal deployments. • Drive technical alignment across sales, engineering, and product teams throughout the solution lifecycle. • Guide solution implementation from initial design through deployment, ensuring smooth handoff to customer success and support teams. • Evaluate and integrate third-party tools, APIs, and platforms into customer solutions to meet functional, non-functional, and security requirements. • Contribute to internal knowledge bases, reference architectures, and reusable solution patterns for federal engagements.

Forward Deployed Engineer We’re building a universal API that lets brokers, TMSs, fintechs, and fleets connect to truck and trailer data through a single integration. As a Forward Deployed Engineer (FDE) at Catena, you’ll work at the intersection of customers, product, and engineering. You'll own the technical side of the sales process end-to-end, helping customers plan and execute on pilots, ensuring that their integrations are running and receiving accurate data, and working with our Engineering team to prioritize fast follows and incorporate customer feedback into our product strategy. This is not a back-office tech role. Externally, you’ll be embedded with customers, shaping the product in the field and feeding real-world insights directly back into the platform. Internally, you'll work with our GTM team to make sure deals are moving fast and delighting customers and with our CTO to influence our product roadmap and our approach to data quality. When something looks off or breaks, you’ll be the one who figures out why and fixes it - and how to keep it from breaking again in the future. Key Responsibilities - Customer & Field Execution - Work directly with customers during onboarding, pilots, and early production, diving in to fix integration issues on their end or ours - Validate real-world data (location, HOS, assets, trailers) - Integration Implementation & Debugging - Implement and test ingestion pipelines, mappings and transformations, and webhooks end to end - Identify edge cases and provider-specific quirks - Validate new integrations before and after launch - Product Feedback Loop - Surface recurring patterns and gaps from the field - Drive roadmap decisions with real production insight - Partner Coordination & Docs - Work with telematics providers on APIs, sandboxes, and issues - Improve internal and customer-facing documentation Skills & Qualifications - Strong attention to detail and ownership mindset - Experience working with structured data (JSON, SQL, CSV) - Familiarity with APIs, webhooks, and technical documentation - Ability to reason through messy, real-world systems - Clear communicator with technical and non-technical teams - Comfortable juggling multiple customers and integrations - Effective in a remote-first environment Ideal Candidate Profile - 2+ years in a software engineering role; experience with integrations, solution engineering, and/or data ops a strong plus - Logistics, freight, or telematics experience is a strong plus - Enjoys ambiguity and working directly with customers to solve real problems, with no job too big or too small - Cares deeply about data correctness and trust Why Join Us? - Real Impact: Your work ships to production fast with major freight platforms - Product Influence: FDE insights directly shape the roadmap - Real Scale: Hundreds of thousands of trucks, 130+ telematics providers - High Ownership: No ego, execution-driven culture - Remote-First: Flexible work with optional travel and team meetups - Momentum: Customers use us in production and many are investors - Compensation: Competitive salary + meaningful equity, full benefits, 401k match Company Description Catena builds the connectivity infrastructure freight has been missing. We unify telematics, sensors, and operational data into a single API so logistics platforms can automate workflows, reduce fraud, improve safety, and build better products. We’re operators who’ve lived these problems inside carriers, brokerages, TMSs, and financial institutions. We care about accuracy, coverage, and real outcomes, not hype. Catena has raised $8.25M from Shaper Capital, Floating Point, Plug and Play, Liquid 2, and leading industry angels.