• Reviewing client leave and disability policies, documenting client requirements, and translating needs into the business requirements documents. • Writing clear and concise business requirements ensuring that requirement statements are complete, consistent, comprehensible, feasible, unambiguous, traceable, and verifiable • Identifying process gaps or risks and providing Alight best practices, and data-driven solutions to the client. • Leading the client through the Alight claims system including workflows and system demonstrations. • Discussing employee and employer communications and obtaining redlines and client approval; implementing and configuring agreed upon versions. • Conducting and improving test matrices, executing test scenarios, addressing configuration gaps, resolving issues, and securing client approval for user acceptance testing. • Managing development tickets, client standups, and defect fix support. • Maintaining accurate and timely delivery commitments in project tracking tools approved by management. • Aligning custom configurations and development to the Alight development release schedule. • Improving existing internal processes by studying current practices, identifying bottlenecks, and recommending efficient solutions. • Collaborating with all internal and external stakeholders. • Supporting enterprise-level analysis responsibilities including planning and scoping interdependent activities and leading senior business stakeholders to make informed decisions. • Demonstrating a deep understanding of the business and business process, including building great partner relationships with key business stakeholders. • Leading and supporting the efforts of other business analysts including coordination and oversight of the work of other business analysts. • Providing strategic consultative leadership to drive solution design decisions, prioritization tradeoffs, and stakeholder alignment. • Influencing feature-level vision and shapes deliverables through successful backlog partnership with Product/Technology. • Serving as a functional escalation point and ensures timely resolution of issues requiring senior functional engagement.

• Analyzing, designing, and implementing data integration solutions • Defining and governing data mapping standards • Documenting and maintaining end-to-end data flows • Translating business and data strategy into implementation-ready requirements • Partnering with technical teams on integration patterns • Ensuring secure data exchange practices • Identifying data risks and defining mitigation strategies • Collaborating with business, IT, and compliance teams • Driving data quality outcomes • Establishing operational readiness for file feeds and integrations • Leading complex troubleshooting and root-cause analysis efforts • Analyzing recurring issues and implementing continuous improvement • Providing leadership and oversight into other business analysts’ work • Mentoring junior and mid-level business analysts • Contributing to the evolution of business analysis and data integration best practices

• Collaborate with stakeholders to gather requirements, clarify business processes, identify inefficiencies, and recommend automation or workflow improvements • Design and configure scalable and secure Power Platform solutions aligned with established architecture standards • Develop applications, automated workflows, data structures, and integrations following established best practices and governance • Perform internal testing and coordinate user acceptance testing to validate solution quality • Create clear documentation, including solution designs, process maps, and user support materials • Help deploy solutions, gather user feedback, and make iterative enhancements • Plan and execute data modernization activities—such as migrating SharePoint lists to Dataverse (or other data sources) and performing data modeling, mapping, cleanup, and validation—to ensure scalable, reliable application foundations • Help configure and administer SharePoint Online sites, libraries, lists, permissions, and content structures • Evaluate the organization of current file storage sites and design improved information architecture to enhance their usability, searchability, and governance • Provide user support, training, and documentation to help teams adopt improved SharePoint structures and best practices • Deliver assistance and guidance to end users as needed • Provide excellent customer service and engagement with a diverse set of stakeholders

• The Quality resource will be responsible in supporting for gathering and understanding requirements from various Business Units (BUs) to go with an approach of standardized functionalities across the organization. • Collaborate with BUs to align quality processes and promote standardization across systems. • Possess deep expertise in SAP QM functionalities, including inspection types, plans, MIC's quality notifications, certificates... • Demonstrate strong experience in SAP module integration, particularly with Logistics, Production Execution, and Order-to-Cash (O2C) processes, especially in the context of certification handling. • Configure and manage SAP systems to support quality processes effectively. • Assist both the data team and process teams in data mapping, validation, and testing activities. • Provide dedicated support to supplier quality processes and work closely with Source-to-Pay (S2P), plant maintenance integrated teams. • Collaborate with cross-functional stakeholders including BU teams, vendors, and SAP consultants to ensure seamless support and implementation. • Responsible for delivering functional specifications for enhancements, integrations, data conversion programs, reports, and workflows as needed. • Support the creation of new and innovative solutions to support digital and business strategies and common design aspirations. • Assist data team and process teams in data mapping activities and testing. • Document common solutions, including configuration documents, process flows and data policies. • Deliver functional specifications for any forms, reports, enhancements, conversion programs, integrations and workflows deemed in scope for Plan to Sustain as part of the program. • Mentor less experienced team members in specific areas of the Plan to Sustain business process hierarchy. • Ensure that RTX is positioned for future success within all functional areas of Plan to Sustain. • Travel 25-35%