• Executive Technical Leadership: Serve as the external "CTO" face to Physical AI customers, partners, and ecosystem stakeholders, building trust with executive peers • Lighthouse Deal Support: Partner with Sales leadership to close strategic deals by leading architectural workshops and aligning technical roadmaps with customer goals • Technical Product Strategy: Translate bespoke customer needs into clear, scalable requirements for product, engineering, and infrastructure teams • Field Enablement: Act as a force multiplier for the sales organization by developing technical narratives, reference architectures, and training materials to upskill Field SAs and Sellers • Cross-Functional Alignment: Drive alignment across Product, Engineering, Infrastructure, and GTM teams so the internal roadmap reflects real market needs • Architectural Guidance: Help customers maximize value from platform services while identifying the core "primitives" needed to support end-to-end robotics workflows • Pattern Recognition: Identify recurring customer pain points across robotics, simulation, and data pipelines to surface product gaps and influence roadmap direction • Ecosystem & M&A: Partner with simulation platforms and robotics framework vendors to identify integration opportunities and evaluate potential M&A targets • Feedback Loops: Maintain structured internal feedback mechanisms to ensure customer learnings are tracked and acted upon by R&D

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Job Summary: The CRM Technology Manager will be responsible for overseeing the implementation, management, and optimisation of Salesforce and related technology solutions. This role requires a strategic leader with a deep understanding of Salesforce functionalities and the ability to drive efficiency and effectiveness across the organization. Reports to: Head of Enterprise Applications Key Responsibilities: Manage Salesforce Systems: Oversee the implementation, configuration, and maintenance of Salesforce EcoSystem (Including Xactly/Pardot) ensuring they meet the organisation's needs. Team Leadership: Lead a team of CRM specialists, providing guidance, support, and development opportunities. Process Improvement: Partner with various departments to identify and implement process improvements, leveraging Salesforce capabilities. Project Management: Manage Salesforce-related projects, including system upgrades, new module implementations, and integrations with other systems. Stakeholder Engagement: Collaborate with key stakeholders to understand their needs and ensure Salesforce solutions align with business objectives. Compliance/Audit and Security: Ensure Salesforce system comply with regulatory/Audit requirements and maintain high standards of data security and privacy. Qualifications: Experience: Proven experience in managing Salesforce systems and associated plaforms including implementation and optimisation. Leadership: Strong leadership skills with experience in managing and developing a team. Technical Skills: Proficiency in Salesforce and related technologies. Project Management: Demonstrated ability to manage complex projects and deliver results on time and within budget. Communication: Excellent communication skills, with the ability to engage and influence stakeholders at all levels. Problem-Solving: Strong analytical and problem-solving skills, with a focus on continuous improvement. Education: Bachelor's degree in Human Resources, Information Technology, or a related field. Salesforce certification is a plus. About You: You have a deep understanding of Salesforce processes and how they can be optimised You are a strategic thinker with the ability to translate business needs into effective Salesforce configuration. You are passionate about leveraging technology to drive efficiency and improve employee experiences. You are a collaborative leader who can build strong relationships with stakeholders and inspire your team to achieve their best. Strong knowledge of Salesforce. Having led or been part of an implementation of Salesforce and managed the system once live is a must. Experience with Integrations, Reporting, Projects and Security is a must. Experience with reviewing system configuration before moving changes to production. Able to manage and prioritise the work of a team across multiple systems. Experienced in Salesforce transformation projects/ programmes where you're implementing systems and improving processes through process re-engineering. Good experience in educating stakeholders regarding Salesforce related processes and how they translate to wider business impacts. Able to identify problems, define the root cause, determine the solution and propose the solution. Able to translate technical expertise into solutions and process guidance to implement improvements or address user issues. Able to map processes, outlining risks and controls. Experienced in data analysis, data manipulation and reporting. Experience in managing system budgets and exercising cost containment/ cost reduction Excellent analytical, quantitative, problem-solving, critical thinking skills with a keen attention to detail Disclaimer : Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

• Serve as a trusted advisor to C-level executives, aligning their long-term strategic goals with the Celonis technical vision. • Lead the overarching data, cloud, and innovation strategy for our largest global accounts, utilizing methodologies like Capability Mapping to identify high-value opportunities. • Architect "first-of-a-kind" solutions using emergent technologies like Agentic AI to solve complex enterprise challenges. • Partner with Sales and Value Engineering driving revenue through new customer acquisition and strategic up-selling. • Act as a critical feedback loop between our Product & Engineering teams and the market, ensuring the voice of the customer shapes our future offerings. • Develop and deliver customer-facing position papers, assets, and presentations that establish our brand as a leader in architecture and innovation.

• Contribuer à positionner Wavestone comme le partenaire conseil de confiance des CTO • Adresser des enjeux de transformation des Applications et Socles IT • Aider à refondre les applications pour tirer parti des infrastructures Cloud • Organiser les achats de la filière IT pour permettre la transformation • Assurer une continuité dans l'agilité entre les infrastructures et les équipes • Optimiser la consommation de services pour maîtriser les coûts • Créer de la valeur de façon durable