• Lead the design and architecture of Dynamics 365 solutions—Field Service experience preferred • Collaborate with clients to understand business needs and translate them into effective technical solutions • Deliver CRM platforms that are reliable, intuitive, and built for long-term value • Navigate ambiguous client environments with evolving requirements—all about enabling client success • Push boundaries by recommending modern tools, approaches, and innovations • Ask the right questions to uncover root causes and deliver solutions that solve the real problem • Architect maintainable, scalable solutions that uphold security, data governance, and best practices • Work collaboratively across teams, combining diverse skills and perspectives to drive outcomes

• Lead architectural decisions for high-scale products. • Design, evolve, and ensure the quality of the system architecture. • Collaborate closely with product teams, engineering, and technical leadership. • Define and evolve the architecture of distributed systems and integrations. • Design scalable, secure, and highly available solutions. • Guide development teams on best practices and architectural patterns. • Conduct technical design reviews and strategic code reviews. • Identify technical risks and propose mitigation plans. • Document architectural decisions and reference models. • Serve as a technical point of reference in stakeholder discussions.

• Lead the evolution of our platforms, ensuring scalability, security, and high availability. • Work closely with product, development, and infrastructure teams, helping to define the future of our stack. • Design and evolve system architecture (microservices, APIs, integrations). • Define standards, guidelines, and engineering best practices. • Support development teams in critical technical decisions. • Conduct performance, security, and resilience assessments. • Participate in technology and tooling selection decisions. • Identify technical risks and propose scalable solutions. • Serve as the technical architecture reference for the team.

• Support architectural design for large scale hyperscale cloud data center and colocation projects, from early concept through construction administration and closeout. • Collaborate with internal engineering disciplines, construction teams, and external stakeholders to develop fully coordinated and integrated design solutions. • Develop and review drawings, specifications, and technical documentation, ensuring compliance with codes, standards, and client design guidelines. • Assist in coordination with consultants, contractors, and permitting authorities to support project delivery and regulatory compliance. • Serve as an architectural subject matter expert for hyperscale and colocation clients, ensuring operational efficiency, scalability, and reliability in facility design. • Maintain and apply knowledge of industry best practices and data center design trends. • Assist with business development, proposal writing, and conceptual architectural designs for new pursuits.