WATI logo
WATI

Multi-Agent WhatsApp Customer Support Tool & No Code Chatbot Builder

Sales Development Representative

Sales Development RepSales Development RepFull TimeRemoteMid LevelTeam 11-50Since 2021H1B No SponsorCompany SiteLinkedIn

Location

Brazil

Posted

108 days ago

Salary

0

Seniority

Mid Level

2 yrs expPortugueseSpanishEnglish

Job Description

Sales Development Representative

WATI

• Lead Generation & Qualification: Identify and research potential customers through inbound channels. Qualify leads to ensure alignment with our ideal customer profile. • Market Expansion: Execute region-specific strategies to grow Wati’s footprint in LATAM, contributing directly to sales pipeline and revenue growth. • Customer Engagement: Communicate with prospects via email, phone, WhatsApp, and virtual meetings to understand their needs and educate them on Wati’s value proposition. • Sales Collaboration: Work closely with Account Executives and Marketing to hand off qualified leads, provide market insights, and optimize campaigns. • CRM & Reporting: Maintain accurate lead and opportunity records in the CRM system and share regular updates with the regional team. • Experimentation & Feedback: Test new outreach tactics, gather market feedback, and help shape go-to-market messaging for the region.

Job Requirements

  • 2–4 years of experience in business development, sales, or a customer-facing role—preferably in SaaS or tech.
  • Deep understanding of the LATAM market and experience working with businesses in the region.
  • Strong communication, relationship-building, and negotiation skills.
  • Self-starter with the ability to work independently and manage time effectively in a remote environment.
  • Fluent in Portuguese and Spanish (Comfortable with intermediate-level English for internal communication)
  • Comfortable using tools like HubSpot, Salesforce, Zoho or other CRMs.
  • Background as a SDR/AE in SaaS with a focus on conversational marketing is a bonus.
  • Consultative sales mindset, resilience in handling objections, and curiosity to constantly learn and adapt.
  • Passion for showing how automation and conversational experiences via WhatsApp can transform customer engagement for SMBs and enterprises.

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