• Lead Strategic Account Planning: develop and execute comprehensive account strategies to align content supply chain solutions with client needs and organizational objectives. • Lead Digital Transformation: spearhead digital transformation initiatives by leveraging cutting-edge technologies and process improvements to optimize the content supply chain. • Develop Roadmaps: work with the delivery team and client to create and maintain detailed program roadmaps, outlining account objectives, milestones, timelines, and resource requirements. • Strategy & Impact: create, define, and implement program strategies to achieve measurable impact, including cost savings, improved delivery timelines, and enhanced content quality. • Team Leadership & Collaboration: provide delivery oversight and escalation pathways for the program teams and client; provide senior leadership to the account team. • Risk Management: identify potential risks to program delivery and implement mitigation strategies. • Client Engagement: expand relationships and points of contact within the client.

• Build, manage, and grow long-term relationships with clients, serving as the primary point of contact to ensure satisfaction, alignment, and successful outcomes • Develop and oversee detailed program plans, timelines, and milestones to ensure timely delivery of content supply chain solutions, while proactively identifying and mitigating risks • Spearhead digital transformation initiatives and develop strategic business plans that drive revenue growth, cost reductions, and increase profitability • Partner with internal teams (e.g., Strategy, Sales, Workfront, AEM) and external stakeholders to align on goals, scope, and milestones, resolve roadblocks, and ensure successful delivery of content supply chain solutions tailored to client needs • Develop, manage, and report on project budgets, ensuring cost-effective delivery, while maintaining quality and client expectations • Allocate and schedule internal resources, balance workloads to prevent bottlenecks, and adjust plans to ensure optimal productivity and project success • Track program progress, measure key performance indicators (KPIs), and provide regular updates to leadership and clients on milestones, challenges, and successes • Identify opportunities to improve delivery processes, enhance client experiences, and scale program efficiency

We are recruiting a **Program Manager** for a private, forward-thinking philanthropic foundation dedicated to backing under-explored solutions with the potential for **100x social returns**. This is a high-impact, remote role for a strategic generalist who thrives at the intersection of **philanthropy, policy, and systems design**. You will report directly to the CEO, moving fluidly between researching grant opportunities and building complex operational programs from the ground up. **What You’ll Do** - **Strategic Execution:** Design and lead 2-3 operational programs per year, managing everything from initial scoping to final deliverables. - **Data-Driven Analysis:** Build and maintain **Social Return on Investment (SROI)** models to provide quantitative support for program and grant decisions. - **Grant Management:** Identify and evaluate 3-5 high-potential grant opportunities annually, performing deep-dive research and due diligence. - **Portfolio Oversight:** Manage a diverse initiative portfolio across areas such as **AI Interpretability, Climate Solutions, Housing, Healthcare, Education, and Big Art**. - **Stakeholder Coordination:** Act as the primary point of contact for internal teams, external partners, and domain expert advisors.

• Own and operate the BOOST RCM Compliance Program, ensuring it is fully documented, auditable, and scalable. • Establish and maintain compliance controls, monitoring activities, and escalation protocols across RCM workflows. • Ensure audit readiness by partnering closely with internal audit to support reviews, testing, and remediation activities. • Continuously assess the RCM regulatory landscape (e.g., coding, billing, reimbursement, payer requirements, federal and state regulations) to identify compliance risks. • Define the organization’s risk tolerance in partnership with executive leadership across RCM, Compliance and Legal. • Translate regulatory requirements into a clear compliance framework, including: What the organization will monitor and scan for; How violations or risks are identified; Defined “then what” response guidelines, remediation steps, and corrective action plans. • Partner closely with Legal, Compliance, RCM Operations, Product, and Customer Success to ensure alignment on compliance expectations and execution. • Provide subject-matter expertise to support legal interpretation, policy development, and customer-facing compliance discussions. • Act as a trusted advisor to senior leadership on compliance risks, tradeoffs, and mitigation strategies. • Execute the compliance program end-to-end, including monitoring, reporting, issue resolution, and documentation. • Enhance and evolve the program as the business, regulatory environment, and customer needs change. • Develop metrics and reporting to track compliance trends, risk areas, and program effectiveness. • Serve as a compliance subject-matter expert in customer conversations, audits, or regulatory inquiries as needed.