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Making businesses better through IT
L2 Cloud Native Support Engineer
Location
Italy
Posted
109 days ago
Salary
0
Seniority
Mid Level
Job Description
L2 Cloud Native Support Engineer
Kiratech
• Supportare le attività di gestione ed evoluzione dei sistemi di monitoraggio di Kiratech, compresa la definizione e implementazione di sistemi automatici di risposta agli eventi del monitoraggio. • Supporto tecnico di secondo livello (L2), effettuato sia in orario d’ufficio che su turni di reperibilità, per i clienti Kiratech. • Partecipare alle attività di troubleshooting e di gestione degli incidenti sui perimetri tecnologici Cloud Native. • Proposta e l’eventuale implementazione di ottimizzazioni per garantire un continuo miglioramento del servizio al cliente.
Job Requirements
- Competenze sistemistiche Linux (preferibilmente con almeno una certificazione correlata, come LPIC o RHCE)
- Conoscenza di almeno un linguaggio di scripting, in particolare Python o Bash
- Esperienza di almeno 2-3 anni nel troubleshooting/incident management, preferibilmente in un ambiente operativo 24x7 e con clienti Enterprise organizzativamente complessi
- Esperienza di almeno 1 anno con strumenti di containerizzazione come Docker, Kubernetes o Podman (preferibilmente con almeno una certificazione correlata, come CKA)
- Buona conoscenza dei principali tool di infrastructure-as-code, ad esempio Terraform o Ansible
- Esperienza su almeno uno dei seguenti ambiti/strumenti:
- Tool di monitoring:
- Icinga, Zabbix, Grafana o SCOM
- Stack ELK (Elasticsearch, Logstash, Kibana)
- Kafka
- Cyphon
- Suite OpenText (NA, NNMi, OBM, OO, Sitescope)
- Italiano madrelingua
- Buona conoscenza della lingua inglese dal punto di vista professionale
- Costituiscono titolo preferenziale certificazione o esperienza dimostrabile in:
- Certificazioni di Cloud Provider: certificazioni AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, Google Cloud Professional Cloud Architect.
- Certificazioni Kubernetes: Come la certificazione Certified Kubernetes Administrator (CKA) o Certified Kubernetes Application Developer (CKAD).
- Esperienza con Strumenti di Continuous Integration/Continuous Deployment (CI/CD): Jenkins, GitLab CI/CD.
- Certificazioni su tool di monitoring: Icinga Certified Professional o Zabbix Certified Specialist/Professional
- Elastic Certified Observability Engineer
- Confluent Certified Administrator for Apache Kafka (CCAAK)
- Esperienza con Dynatrace e/o con Splunk
- Processi di Service Management (ITIL)
Benefits
- Formazione continua: 1 giorno al mese dedicato alla formazione tramite l'ausilio di piattaforme dedicate per sviluppare competenze tecnologiche, manageriali, gestionali e comunicative
- Piano di carriera definito e supportato da certificazioni
- Working from anywhere (1 mese all’anno o 4 settimane)
- Recharging Friday (1 venerdì a trimestre retribuito)
- Voce amica
- Ticket Restaurant elettronici
- Lavoro remoto
- Welfare aziendale
- Lavoro in un contesto aziendale giovane, dinamico, tecnologicamente innovativo: organizziamo meeting ricorrenti per condividere competenze ed esperienza facilitando la comunicazione aperta all’interno dell’azienda
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Principal Cloud Platform Engineer
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Principal Software Engineer – Cloud Networking
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