Role Description We are seeking a highly skilled Salesforce Administrator with strong security expertise to own the configuration, governance, and overall security posture of our Salesforce platform. This role is responsible for ensuring secure, scalable, and compliant Salesforce operations while supporting business teams with automation, reporting, and process optimization. Key Responsibilities - Salesforce Security & Governance - Own Salesforce security architecture and access control model - Design and enforce least-privilege access controls - Conduct periodic user access reviews and entitlement audits - Monitor login history, audit trails, and suspicious activities - Support SSO integrations (SAML, OAuth, Okta, Azure AD, etc.) - Manage MFA enforcement and identity verification policies - Ensure compliance with internal policies and regulatory frameworks (SOC 2, ISO 27001, HIPAA as applicable) - Support data retention, backup, and recovery processes - Partner with IT Security and Compliance teams on risk assessments - Data & Integration Oversight - Maintain data integrity and quality controls - Support secure API integrations with internal and third-party systems - Assist in data migration and cleansing initiatives - Review and approve third-party AppExchange packages for security impact Qualifications - A Middle Salesforce Administrator with 2+ years of experience and certifications in Salesforce Administrator, App Builder, or Sales Cloud - Skilled in managing custom objects, complex data relationships, and advanced field types - Proficient in configuring Lightning pages, validation rules, and process automation - Experienced in managing Salesforce's security and sharing settings, including role hierarchies - Knowledgeable in designing and managing reports, dashboards, and data visualization tools Requirements - Manage advanced Salesforce configurations and resolve system issues independently - Design intuitive user interfaces using Lightning App Builder and page layouts - Optimize and maintain system security through SSO, MFA, and advanced sharing settings - Create detailed documentation for configurations and train end-users effectively - Contribute to complex projects while collaborating with senior team members Benefits - Build your expertise in Salesforce's advanced features and capabilities - Provide structured development plans and access to professional growth resources - Create opportunities for leadership and advanced certifications - Foster a collaborative environment where you can excel and progress into senior roles Work Details - Contract job (Freelance Contract) - Rate: 15 - 19 USD per hour - Full-time involvement (160-168 hours) - Remote Recruitment Process - CV Screening: Applications are reviewed within 24 hours. - Pre-Screening Interview: A brief Q/A session (Automated or with a Recruiter) designed to learn more about your experience related to the required job position. - Shortlisting: Qualified candidates are presented to the hiring manager for review. - Formal Interviews: On-site discussions with the hiring manager or project team, with feedback provided within 1-2 weeks. - Offer and Onboarding: Successful candidates receive a formal offer and begin a structured onboarding process.

Description Sprout Social is looking to hire a Salesforce Administrator for the Salesforce team in Corporate IT. This individual will be joining a group of high-performing Salesforce admins and engineers with a primary focus on front line production support triage. Secondary responsibilities will include user access management, data maintenance, and enhancements and solution delivery. This role will work with teams across the organization to ensure our Salesforce platform is configured, managed, and running efficiently. You will be a dedicated partner for our Sales and Success teams with a focus on scalability and collaboration with the larger Corporate IT team. Why join Sprout’s IT team? Sprout’s Corporate IT team is a combination of adjacent squads working on projects under one umbrella. This unique structure is an exciting opportunity to grow your career in technology with exposure to projects across multiple disciplines—something you don’t often see in other organizations. It allows us to move quickly and collaborate with minimal friction or red tape. As a part of this team, you’re also given the space and expected to stretch beyond your core function, and make a deeper impact on the broader organization. In short, the work you do here matters, and you feel that day in and day out. What you’ll do Provide front line production support for our partners in Sales and Success teams, with a focus on resolving problems and answering questions. Work closely with the Salesforce Team to refine and escalate incoming requests that require engineering support. Provide User Access and Permission management and maintain data and reporting Build custom solutions using Salesforce’s declarative tools including CPQ, Salesforce Billing, and other integrated systems Act as a liaison with stakeholders at all levels, with the ability to translate technical information into layman’s terms, clearly explaining system behavior, design options, and the potential impact of both Be comfortable with change management and governance, and become familiar with our company specific projects and tools. What you’ll bring Our Benefits Program We’re proud to regularly be recognized for our team, product, and culture. We invest in our team with a comprehensive, competitive benefits program: Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents. Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources. Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match). Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind. Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year. Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family. Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being. Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet. Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations. Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line . * This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits. Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. Individual base pay is based on various factors, including whether you’re located in Zone 1 or Zone 2, as well as relevant experience and skills. In the United States, we have two geographic pay zones. For this role, the expected base pay ranges for new hires are: Zone 1 (New York, California, Washington): $ 93,300 - $ 128,260 USD annually Zone 2 (All other US states): $ 84,800 - $ 116,600 USD annually The listed ranges represent earning potential in this position. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit).  Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package here to help you to understand our total rewards package. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity - race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest DEI Report . If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at accommodations@sproutsocial.com. Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation). For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster and (2) Sprout Social's Affirmative Action Statement . Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review Sprout's Global Applicant Privacy Notice.

• Configure and maintain Salesforce components including objects, fields, page layouts, record types • Manage Salesforce roles, profiles/permissions, sharing rules, automations, and groups • Prioritize, design, and facilitate the successful implementation and adoption of new processes • Participate in final acceptance testing, verifying with stakeholders and deploying new functionality to production • Make recommendations for enhancements and modifications to improve system performance

Strata Information Group (SIG) is a trusted leader in higher ‑ education technology consulting, supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, cybersecurity, and strategic advisory services. As a long ‑ standing and deeply embedded partner within the higher ‑ education sector, SIG brings together technical depth, operational insight, and a culture rooted in integrity, collaboration, and exceptional client service. Our heritage is built on hands ‑ on expertise, genuine relationships, and a commitment to delivering value with humility and excellence—values that continue to define us as we scale. Senior Salesforce Consultant We are seeking a Senior Salesforce Consultant who will operate in a hybrid capacity — serving as both our internal Salesforce Administrator (50%) and a billable client-facing Salesforce consultant (50%) . Key Responsibilities Internal Salesforce Admin: Design, build, and maintain Salesforce reports and dashboards to deliver actionable insights for leadership and sales teams. Maintain accurate and clean data across Salesforce and reporting tools through regular audits and data quality improvements. Manage Salesforce configuration, including user setup, security, data management, and enhancements as needed. Implement and manage workflow automation, validation rules, custom objects, and Salesforce Flows to streamline processes and increase efficiency. Collaborate with sales and delivery leadership, including the Chief Sales Officer, to identify and implement process improvements, automation opportunities, and best practices that enhance overall performance. Manage and execute marketing campaigns using Marketing Cloud Account Engagement, optimizing lead scoring, segmentation, and engagement programs to drive pipeline growth. Provide recommendations on Salesforce and Pardot/MCAE best practices to maximize ROI. Provide training and ongoing support to new and existing sales team members on Salesforce functionality, ensuring effective system usage and resolving inquiries promptly. Monitor Salesforce updates and industry trends, recommending enhancements and new features to continuously improve platform effectiveness. Salesforce Consultant: Lead client discovery sessions to gather and document business requirements Qualifications Required: 5-8 years of experience in Salesforce administration within a professional services environment . Bachelor's degree or equivalent experience. Proficiency in Salesforce Sales Cloud and/or Education Cloud Hands-on experience with Marketing Cloud Account Engagement (formerly Pardot) for marketing automation and campaign management. Ability to gather and document business requirements for Salesforce and marketing automation solutions. Strong analytical skills and ability to translate business needs into technical solutions. Proficiency in Salesforce reporting and dashboard creation. Excellent communication and collaboration skills. Must be able to advise and challenge requests and think critically for best practice solutions. Ability to manage multiple priorities and meet deadlines. Experience managing Products and Price Books within Salesforce. Skilled in creating and maintaining Flows for process automation. Ability to manage integrations between Salesforce and third-party applications. Knowledge of Case Management processes and best practices in Salesforce. Preferred: Experience working in higher education. Salesforce Consultant Certification. Salesforce Certified Marketing Cloud Account Engagement Specialist Certification. Familiarity with AgentForce (or similar service tools) for agent productivity. Pay and Benefits The salary range is $100,000 - 120,000 + bonus. Health, Vision, Dental & Life Insurance Short & Long Term Disability Paid Parental Leave 3 Weeks Vacation, Sick Leave & Paid Holidays 401(K) with a 5% Employer Contribution Pet Insurance The listed salary range for this position is indicative and subject to adjustment based on the candidate's unique skills and location. Final compensation will be determined through mutual agreement between the successful candidate and SIG. SIG is an Equal Employment Opportunity employer California Consumer Privacy Act Notice