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IT Specialist

IT SupportIT SupportFull TimeRemoteJuniorTeam 201-500H1B No SponsorCompany SiteLinkedIn

Location

Europe

Posted

110 days ago

Salary

0

Seniority

Junior

1 yr expEnglishLinuxmacOS

Job Description

IT Specialist

JustMarkets

• Providing user support via chat and remote access, resolving browser and application issues, password resets, and system shutdowns • Managing support tickets, prioritizing requests, and handling escalations • Joining calls to troubleshoot and resolve complex or high-priority issues • Conducting technical onboarding sessions for new employees (approximately one per day) • Preparing, configuring, dispatching, and repairing company equipment • Participating in daily team syncs and cross-team communication

Job Requirements

  • 1–2 years of experience as a IT Specialist or in a similar technical support role
  • Proficiency in macOS, Linux, and/or Windows operating systems
  • Understanding of basic network troubleshooting
  • Knowledge of antivirus solutions and email systems
  • Understanding of network security principles
  • Experience with communication and collaboration tools such as Mattermost, Slack, or similar platforms
  • Intermediate English proficiency (B1) in speaking and writing

Benefits

  • 20 paid vacation days per year
  • 10 paid sick leave days per year
  • Public holidays as per the company's approved Public holiday list
  • Medical insurance
  • Opportunity to work remotely
  • Professional education budget
  • Language learning budget
  • Wellness budget (gym membership, sports gear and related expenses)

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