• Lead and execute Sage Intacct implementations following established implementation methodologies • Conduct discovery sessions to analyze and document business and system requirements • Configure Sage Intacct modules to align with client processes and accounting structures • Develop and execute test plans and support client testing phases • Deliver end-user training and knowledge transfer • Recommend best-practice processes and system optimizations • Design and build financial reports and dashboards within Sage Intacct • Configure and support third-party integrations and marketplace solutions • Collaborate with internal teams to ensure project milestones are met • Provide regular project status updates to internal stakeholders and clients • Manage multiple implementations simultaneously while maintaining quality and timelines • Identify system limitations, risks, and enhancement opportunities • Contribute to internal documentation, templates, and implementation best practices • Escalate complex issues as needed and collaborate with technical resources to resolve them

• Lead and execute Sage Intacct implementations following established implementation methodologies • Conduct discovery sessions to analyze and document buisness and system requirements • Configure Sage Intacct modules to align with client processes and accounting structures • Develop and execute test plans and supporrt client testing phases • Deliver end-user training knowledge transfer • Recommend best-practice processes and system optimizations • Design and build financial reports and dashboards within Sage Intacct • Configure and support third-party integrations and marketplace solutions • Collaborate with internal teams to ensure project milestones are met • Provide regular project status updates to internal stakeholders and clients • Manage multiple implementations simultaneously while maintaining quality and timelines • Identify system limitations, risks, and enhancement opportunities • Provide first class support post go live within stated SLA’s • Escalate complex issues as needed and collaborate with technical resources to resolve them

• Serve as the primary technical point of contact for trialing, new, and existing customers—offering guidance as they adopt and scale our platform. • Troubleshoot, investigate, and resolve complex issues with build systems, integrations, and environments. • Help customers optimize their use of EngFlow’s products and ensure smooth adoption within their developer workflows. • Partner with Engineering to surface and track product bugs, performance regressions, and feature feedback from the field. • Create and maintain internal and external documentation to improve future support and empower developers. • Engage with the broader community via forums, Slack, GitHub, and conferences—representing EngFlow’s voice with empathy and technical clarity. • Contribute to a culture of operational excellence through metrics, tooling improvements, and automation.

• Serve as the primary technical point of contact for trialing, new, and existing customers—offering guidance as they adopt and scale our platform. • Troubleshoot, investigate, and resolve complex issues with build systems, integrations, and environments. • Help customers optimize their use of EngFlow’s products and ensure smooth adoption within their developer workflows. • Partner with Engineering to surface and track product bugs, performance regressions, and feature feedback from the field. • Create and maintain internal and external documentation to improve future support and empower developers. • Engage with the broader community via forums, Slack, GitHub, and conferences—representing EngFlow’s voice with empathy and technical clarity. • Contribute to a culture of operational excellence through metrics, tooling improvements, and automation.