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Market Development Manager
Location
United States
Posted
81 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Market Development Manager
Exagen
Role Description Exagen is a patient-focused and discovery-driven life sciences company dedicated to transforming the care continuum for patients suffering from debilitating and chronic autoimmune diseases. Our goal is to enable rheumatologists to improve care for patients through the differential diagnosis, prognosis, and monitoring of complex autoimmune and autoimmune-related diseases, including lupus and rheumatoid arthritis. We are seeking dynamic, award-winning, high-performing sales professionals to join our commercial sales organization. As an MDM, you are the face of Exagen to our customers. You ensure that customers understand Exagen’s Autoimmune Diagnostic/Therapeutic (DxRx) Vision and value by professionally promoting our products and services to Health Care Providers (HCPs), staff, and other decision-makers. This position supports our Kansas City territory and candidates must live within commuting distance. The role’s main objectives: - Drive consistent top-line unit growth - Align to corporate objectives and utilize all available resources - Exceed customer expectations Responsibilities - Ensures that the territory meets or exceeds all quarterly sales targets and goals - Designs and executes territory business plan to exceed growth expectations by effectively impacting targeted HCPs and prospective HCPs in a defined geography - Analyzes and monitors territory activity to ensure reach and frequency metrics are adequate to drive business needs, maximize sales and ensure key HCPs and practices receive at least the minimum number of visits determined to service and grow the practice - Educates HCPs and staff on Exagen’s Autoimmune Diagnostic/Therapeutic (DxRx) vision and the value of Exagen’s products and services for appropriate patient care - Efficiently routes travel throughout assigned territory geography to access, engage and impact identified and prospective customers - Determines, analyzes, and executes the coordination of territory resource needs for speaker programs, in-office educational budget, samples, and other promotional resources and activities in alignment with the corporate, region, and territory objectives - Reviews sample test results with HCPs to enhance their understanding of Exagen's diagnostic technology and value - Provides appropriate compliant guidance surrounding billing, insurance, and reimbursement procedures to customer’s staff using knowledge of coding, place of service, and product pricing - Collaborates with the Regional Sales Director, Managed Markets team, and other stakeholders as needed, in the analysis and development of Laboratory Pricing Agreements e.g., Client Bill and other logistics important for customer access to our diagnostic products - Collaborates with internal Provider Relations (PR) Representatives to support accounts, keep account of activities, update client database, follow-up, provide literature and supplies - Performs all administrative functions required of the position, including, but not limited to, reporting call activity and customer information into Exagen’s call reporting system in a timely manner, submitting expenses accurately, completing training assignments, etc. Qualifications - Bachelor's BA or BS degree with an emphasis in the life sciences, or equivalent experience - A minimum of 4 years of top sales performance in Diagnostic, Pharmaceutical, and/or other related healthcare markets - Proven and consistent track record of exceeding sales objectives, preferably in Diagnostics and/or Specialty markets - Possess superior selling skills developed in highly competitive markets - Sets high goals and standards of performance and is self-motivated and able to work with a general level of autonomy - Proven expertise in building strong relationships, influencing and changing customer behavior - Aptitude for rapid learning and retention of technical and scientific product-related information - Prior business-to-business sales experience - Some overnight and weekends may be required
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Global Partner Seller, Americas
ServiceNowServiceNow provides cloud-based services that automate enterprise information technology operations. As an employer, ServiceNow offers a challenging, collaborat
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description This role is part of ServiceNow's Global Partner and Channels (GPC) organization, dedicated to enabling & accelerating rapid growth through NOW's partner ecosystem. As a Global Partner Seller you will play a key role growing business in the AMS region. This position is a sales role that demands a highly motivated individual with strong sales, communications, and organizational skills. The Global Partner Seller will manage an existing sell-through revenue base with a designated/dedicated partner to ensure healthy growth in those accounts while also driving new opportunities that are led by the partner. This will be achieved by account planning, forecasting, using business development techniques, and field-based sales activities. Critical to this role: - Achieve Net New Sell-through (service provider and resell) sales quotas for allocated partner on a quarterly and annual basis - Interface with end customer account team and partner stakeholders across time zones to drive deal execution including executing contracts renewal and managing de-bookings. - Pipeline management, sales process management including effective forecasting and opportunity closures. - Driving end to end deal execution from order form creation, pricing, negotiation (supported by leadership) to signing the deal and proactively following up on any account receivable with respect to sell-through business with the partner. - Arranging and conducting initial product demonstrations, EBCs, and presentations by collaborating with cross-functional teams (partner and field account) to drive prospecting and focusing on customers' business drivers and use cases along with the partner. - Educate Field AEs on differentiation of partnership so they can provide more informed decisions to customers. Qualify, develop, and execute new sales opportunities and ongoing revenue streams. - Ongoing account management to ensure partner satisfaction and to drive additional revenue streams underpinned by defined governance and QBR model. - Become the trusted advisor to the partner by understanding their existing and future partner road map in IT managed services space with ServiceNow - Building and maintaining relationships with key partner executives and decision makers - Cross-sell and upsell in existing accounts and help expand Platform adoption. - Manage potential field conflicts and develop aligned approaches and resolutions at Executive levels. - Proactively manage renewals and true ups by working closely with the end customer account team and the partner with an objective to drive upsell and cross-sell into the account. Qualifications To be successful in this role you have: - The ideal candidate will have 10+ years of prior global alliances and partner sales experience including business development in Enterprise Software and/or Cloud Services (including Enterprise SaaS) driving partner revenue & accelerated growth with & through SI-SP partners in collaboration with an enterprise sales force. - Demonstrable track record of achieving and exceeding sales targets in sell-through motion (service provider/resell) - Commercially astute, experience in developing business case and ROI together with partner. - Ability to understand the "bigger picture" and the partners business drivers - Ability to build strong relationships at all levels of both the partners organizations and internal ServiceNow Sales teams - Is goal-oriented and confident, with aptitude and desire to work with high-performing teams. This individual must demonstrate an ability to operate in a highly collaborative environment and fosters a "win as a team" environment. - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - Diligent at measuring and communicating progress to achieve targeted business results, identifying obstacles and associated remediation plans - Past experience and relationships with major SI's, ISV's, Managed Service Providers, Value Added Resellers and experience with leading software, Cloud & SaaS organizations required - Bachelor's degree. MBA degree is a strong plus - Experience working with Indian GSIs (Infosys, TCS, Cognizant, Wipro, HCL) is a strong plus; familiarity with their operating models, procurement cycles, and stakeholder structures accelerates time to impact in this role Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
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