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Solutions Engineer – Customer Deployments, AI Automation
Location
India
Posted
102 days ago
Salary
0
Seniority
Senior
Job Description
Solutions Engineer – Customer Deployments, AI Automation
Statisfy
• Build AI agents within Statisfy’s Agent Studio to handle onboarding flows, account health monitoring, risk detection, and proactive recommendations. • Configure and customize workflow automations using Statisfy’s Workflow Agent Studio to match customer business processes. • Lead the technical onboarding process for new enterprise customers, including integration of CRM, support, product usage, and communication systems. • Design and deliver dashboards, KPIs, and BI reports that surface customer insights, adoption trends, and ROI metrics. • Serve as the technical expert during onboarding and beyond, helping customers understand best practices and ensuring they achieve measurable success with Statisfy. • Collaborate closely with Product and Engineering teams by bringing back insights from the field to shape roadmap priorities.
Job Requirements
- 3+ years of experience in a customer-facing technical role (Forward Deployed Engineer, Solutions Engineer, Customer Success Engineer, or similar).
- Hands-on coding experience is mandatory. You should be comfortable writing scripts, working with APIs, debugging issues, and building technical solutions independently.
- Strong knowledge of SaaS systems and integrations (CRM, support platforms, BI tools, data pipelines).
- Experience with workflow automation platforms, scripting, or low-code/no-code environments.
- Comfort working with SQL and BI tools (e.g., Looker, Tableau, Superset, Cube.js).
- Bonus: familiarity with LLM agents, LangChain/LlamaIndex, or similar frameworks.
- Excellent communication skills—you’re as comfortable leading a customer workshop as you are writing a technical guide.
- Problem-solving mindset: you thrive in dynamic environments and can adapt quickly to enterprise customer needs.
Benefits
- Competitive compensation
- Benefits
- Equity
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JobgetherWe use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
This role involves transforming educational organizations through innovative strategies and solutions, making significant impacts on student outcomes and institutional effectiveness. Lead complex, multidisciplinary clinical research consulting engagements from scoping through delivery and measurable impact. Set strategic direction across client engagements and portfolios by prioritizing initiatives, aligning work to institutional goals, and guiding enterprise-scale transformation within academic medical centers and research enterprises. Serve as a trusted advisor to university and hospital leadership on research strategy, governance, and regulatory compliance. Build and manage a portfolio of client relationships to drive repeat work, expansion opportunities, and sustained client advocacy. Develop, mentor, and retain high-performing teams by defining roles, providing coaching and feedback, and fostering a strong culture of collaboration. Contribute to firm-wide initiatives by shaping offerings, sharing expertise, and advancing strategic priorities.
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