• Define key metrics and methodologies for Marketing and CRM analytics, align them with overall business goals, and assist in efficient decision-making; • Identify opportunities and issues through data analysis, bring insights, and present them in an easy, actionable way; • Work independently and autonomously, collaborating closely across Marketing, Finance, and Product to provide regular updates on the effectiveness of all marketing channels on the acquisition pipeline; • Maintain data integrity from various sources, actively challenge and improve existing data flows; • Contribute to the enhancement of accuracy, reliability, and overall data quality; • Develop user-friendly Tableau dashboards to monitor primary Marketing and CRM KPIs, both existing and new; • Recommend innovative ideas for optimizing marketing performance and efficiency; • Lead automated reporting for timely and accurate information delivery.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Product Analyst owns the quantitative visibility layer of the product. This role analyzes user behavior, product performance metrics, feature adoption, and retention signals to inform product strategy and roadmap decisions. The Product Analyst ensures product decisions are grounded in evidence, not intuition. Core Mandate - Measuring and interpreting user behavior across the SaaS platform - Tracking feature adoption, engagement, and retention metrics - Identifying friction points and drop-offs - Translating behavioral data into actionable product insights - Providing structured recommendations to VP of Product Key Responsibilities - User Behavior Analysis - Track user journeys across dashboards, workflows, and modules - Identify usage frequency patterns across accounts - Analyze session depth, repeat usage, and expansion signals - Detect behavioral differences across verticals and enterprise segments - Feature Performance & Adoption - Monitor new feature launch performance - Track adoption velocity and engagement rates - Identify underutilized features and diagnose causes - Support A/B testing and experiment analysis - Retention & Expansion Metrics - Measure account-level retention and churn indicators - Identify signals predictive of expansion or contraction - Build cohort analyses across industries and client tiers - Product KPI Governance - Define and maintain core product metrics - Ensure data accuracy and consistency across dashboards - Maintain product performance reporting cadence (weekly/monthly) - Insight Generation & Strategic Input - Translate data into clear, structured insights - Provide recommendations to VP of Product and cross-functional teams - Surface early warning signals affecting product health Role Impact - Data-driven roadmap decisions - Faster detection of product friction - Improved feature adoption rates - Higher retention and expansion metrics - Reduced reliance on anecdotal product feedback What This Role Is Not - This is not a passive reporting role - This is not general business analytics disconnected from product - This is not ad-hoc dashboard building only Qualifications - 3–6+ years in product analytics or SaaS analytics roles - Strong fluency in SQL, data modeling, and analytics tooling - Experience working closely with Product teams - Ability to conduct cohort analysis, funnel analysis, and retention modeling - Strong quantitative reasoning and pattern recognition - Comfort translating data into executive-level insights - Candidates may come from high-growth B2B SaaS, marketplace platforms, or data-intensive environments. Cultural Fit - We value analysts who: - Think in systems and causal relationships - Question assumptions and validate with data - Prefer clarity over complexity - Move quickly and iterate - Are comfortable operating with executive visibility How Candidates Are Evaluated - Their ability to interpret behavioral product data - Clarity and rigor of their analytical reasoning - Experience building actionable product insights - Comfort working with ambiguity and incomplete signals - Their ability to influence product decisions through evidence Summary The Product Analyst ensures Rwazi’s product evolves based on measurable user behavior and performance signals. This role strengthens the product intelligence layer and enables disciplined, data-driven product growth.

It’s a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Exempt/Non Exempt: Job Description: This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy. Product Management Analyst I - Fremont Insurance What you will do: Under supervision and guidance provide product management support to assigned region on pricing, statistical, regulatory and marketing aspects of a given product or state. Responsible for gathering, monitoring, analyzing and interpreting data for assigned product, pricing and marketing areas/business units. Perform a range of straightforward assignments while continuing to build knowledge of the organization and skills to improve job functions. Identify issues and opportunities for enhancements. Use prescribed guidelines or policies to analyze and resolve problems. Participate in the implementation of new products, programs, standards and/or procedures, as well as the development and implementation of rate, rule and policy revisions. Research industry legislation and maintain up-to-date knowledge of current on new trends and developments that affect property/casualty insurance products/programs. May participate on projects and/or represent the company with vendors, insurance companies, insurance regulatory bodies/club. Create mock-ups of policyholder documents using examples of current and “sister” documents, business direction, and ancillary information Track, manage and report status of all mock-ups being delivered. This includes packaging up batches (groups) of documents each week. Ensure updates are made based on feedback which may include facilitating decisions when feedback is not straightforward or conflicting Send back any necessary revisions and update commentary to reviewers Gather appropriate sign-off communication Research industry legislation and maintain up-to-date knowledge of current on new trends and developments that affect telematics products/programs. Research other telematics provider solutions, OEM offerings and come up with analysis on their capabilities. Supervisory Responsibilities: None How you will benefit: A competitive annual salary between $59,000 - $82,000 with annual bonus potential based on performance ACG offers excellent and comprehensive benefits packages, including: Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more Required Qualifications (these are the minimum requirements to qualify) Education (include minimum education and any licensing/certifications): Bachelor’s degree in Marketing, Finance, Mathematics, Statistics, Actuarial Science, Business Administration or a related field OR a combination of college coursework and equivalent work experience. Experience: Demonstrated competency in the following: problem-solving using statistical/analytical skills or knowledge of product/contract language terminology using PC software applications: Word, Adobe Professional, Excel, Access, or SAS Knowledge and Skills: Knowledge of: techniques, practices, and theories in product, pricing, statistics or marketing Ability to: demonstrate analytical and problem solving skills plan, organize, gather, analyze and convert data from numerous sources to satisfy reporting requirements and deadlines conduct and coordinate quantitative and qualitative market research assist in developing strategies for market penetration communicate effectively with others in a work environment develop and deliver oral and written presentations to other departments represent the department on inter-departmental teams serve as a liaison with operations, information systems, claims, corporate functions, underwriting and product managers regarding product, pricing, or marketing responsibilities participate in or lead initiatives within projects that have multi-functional, multi-divisional, or company-wide impact Take initiative to seek answers if not readily available Collaborate with other areas on policy forms review, modification and approval participate in rate making or policy language analysis and decision-making discussions with product manager assist Product Manager in gathering customer feedback and data gathering to make recommendations complete data driven analysis based on Web analytics, CRM, A/B testing and CI tools Knowledge of SQL Preferred Qualifications Education: CPCU, CRM, CIC, IIA, LOMA, CAS or other insurance-related coursework analyzing/developing/enhancing personal and/or commercial-farm lines property/casualty/club products, including policy contract working as an analyst in a product management or product development environment Work Environment Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit www.aaa.com Important Note: ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

• Delivering regular and ad-hoc product analyses to support growth, retention, and monetization initiatives • Conducting competitor research and benchmarking across local and international sportsbook products, features, and user experiences • Analyzing user behavior, funnels, cohorts, and conversion metrics to identify opportunities and risks • Monitoring market trends, regulatory changes, and local sports dynamics relevant to the Mexican market • Translating data and research into clear insights, dashboards, and recommendations for the Product Manager • Supporting product discovery by validating hypotheses through data, experiments, and market insight • Partnering closely with the Mexico Product Manager to inform roadmap priorities and trade-offs • Collaborating with data, marketing, and operations teams to ensure consistent metrics and shared understanding • Ensuring analysis and insights reflect local compliance and regulatory constraints