Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Supervisor to join our amazing culture on the Strategic Enterprise Solutions (SES) Team. As an Operations Supervisor, you are a part of a dynamic team that allows you to grow as Convergint grows. Supports and drives operational excellence in the company’s core strategies for the Vertical Market and Global and Enterprise Accounts. Manage, oversee and coordinate designated team under the Integrated Project Management Team responsible for: Purchasing Project coordination/logistics Project scheduling Project management Project close out for VM/G&E customers Support the Operations Lead to ensure the team is managing the financial execution of projects. Responsible for maximizing customer satisfaction by effectively executing all assigned projects. Responsible for manpower assessment support to understand specific customer needs. Performs other duties and responsibilities as requested or required.

RKON is seeking a full-time, permanent IT Project Manager. In this role, the individual will be a self-motivated, results oriented, experienced Project Manager to manage and organize key IT infrastructure migration engagements. Project management responsibilities include delivering complex infrastructure advisory and operations projects on time within budget and scope. The Project Manager must have a background in security technology infrastructure skills, business acumen, team management, budgeting, and analysis. Lead complex security technology projects/programs from design and development to production Develop project scopes, objectives, deliverables, and milestones involving all relevant stakeholders and ensuring security technical feasibility Define requirements and plan project lifecycle deployment according to client agreed upon Master Service Agreements, Statement of Works, Service Orders, and Change Authorizations Identify required resources and schedule for project/program implementation Coordinate internal resources and third parties/vendors for the on-time execution of projects Ensure that all Security projects are delivered on-time, within scope and within budget Ensure resource availability and allocation while developing a detailed project plan to track progress Measure project performance using appropriate systems, tools and techniques Create and maintain comprehensive project documentation such as project plan Deliver regular project status updates to key internal and client project sponsors and stakeholders Perform risk management to minimize project risks including creating strategy for risk mitigation and contingency planning Efficiently identify and solve project issues Report and escalate project risks, actions, issues, and decisions to management as needed Strong organizational, presentation, and customer service skills

This role involves supervising a team of analysts supporting the Epic Hospital Billing application, ensuring reliable operations and timely issue resolution. Your leadership will drive strong collaboration with vendors and internal departments. Supervise a team of 4 analysts providing support for the Epic Hospital Billing application. Ensure support procedures are clearly documented and up to date. Develop practices that maximize system capabilities and availability. Provide on-call support as needed. Identify, triage, and resolve issues proactively. Coordinate system maintenance and manage vendor relationships. Facilitate the resolution of user concerns and production issues. Lead troubleshooting efforts to address production problems. Manage communication between technical teams and departmental owners. Oversee project management activities from planning to post-implementation support.

• Provide program and project management support for IT initiatives, including planning, execution, monitoring, and closeout. • Apply agile frameworks and practices, including sprint planning, backlog management, daily standups, reviews, and retrospectives. • Develop and maintain program and project management documentation such as project plans, schedules, risk registers, work breakdown structures, meeting agendas, and meeting minutes. • Support governance activities, including preparation of briefing materials, meeting coordination, note taking, and reporting. • Analyze information from multiple sources to develop recommendations and communicate findings to senior leadership and stakeholders. • Execute duties in accordance with DoD acquisition policies and guidance. • Support IT initiatives leveraging ServiceNow and related enterprise platforms as required.