This role is for someone who has hands-on experience building and optimizing email campaigns inside major ESPs and understands how email drives revenue. You will not just design emails — you will help execute strategy, improve performance, and proactively contribute ideas that impact client results. This role requires both creative execution and practical marketing judgment. This is a fully remote job. Key Responsibilities Campaign Execution & Design Design and build on-brand, conversion-focused email campaigns inside platforms such as Klaviyo, Mailchimp, HubSpot, etc. QA and test emails across devices and inboxes Ensure all emails are mobile-responsive and optimized for performance Maintain design consistency across campaigns and automation flows Design and build on-brand, conversion-focused email campaigns inside platforms such as Klaviyo, Mailchimp, HubSpot, etc. QA and test emails across devices and inboxes Ensure all emails are mobile-responsive and optimized for performance Maintain design consistency across campaigns and automation flows Strategic Contribution Collaborate with strategists to align email campaigns with broader marketing goals Contribute ideas for segmentation, personalization, and automation improvements Recommend layout and design improvements based on performance data Support A/B testing initiatives Collaborate with strategists to align email campaigns with broader marketing goals Contribute ideas for segmentation, personalization, and automation improvements Recommend layout and design improvements based on performance data Support A/B testing initiatives Performance & Optimization Understand core metrics (open rate, CTR, CVR, revenue per send) Apply best practices related to deliverability and engagement Make data-informed design adjustments to improve results Understand core metrics (open rate, CTR, CVR, revenue per send) Apply best practices related to deliverability and engagement Make data-informed design adjustments to improve results Cross-Channel Support Create supporting digital assets for landing pages, pop-ups, and promotional campaigns Maintain brand standards across client touchpoints Create supporting digital assets for landing pages, pop-ups, and promotional campaigns Maintain brand standards across client touchpoints

KITSCH is currently looking for a proactive and results-driven TikTok Shop Catalog Specialist to own and elevate our social commerce presence. In this role, you won’t just maintain listings; you’ll actively maximize conversion and sales through strategic catalog curation and visual asset optimization, ensuring our product offerings align perfectly with the platform's viral trends to directly impact our growth. Are you a self-starter with a sharp eye for detail and a passion for the fast-paced world of TikTok eCommerce? This position is for you! Catalog Management (Digital Shelf): Uploading, updating, and optimizing SKUs in the Seller Center. Ensure titles, descriptions, and tags (SEO) are optimized for the TikTok algorithm. Uploading, updating, and optimizing SKUs in the Seller Center. Ensure titles, descriptions, and tags (SEO) are optimized for the TikTok algorithm. Catalog compliance and troubleshooting: Troubleshoot suppressed listings, attribute errors, pricing inconsistencies, and compliance flags. Troubleshoot suppressed listings, attribute errors, pricing inconsistencies, and compliance flags. Cross-functional collaboration: Working with creative, marketing, ops, and compliance teams. Working with creative, marketing, ops, and compliance teams. Digital Visual Merchandising: Select and organize thumbnails and product videos to be visually engaging and consistent with the app's native language (UGC - User Generated Content aesthetic). Select and organize thumbnails and product videos to be visually engaging and consistent with the app's native language (UGC - User Generated Content aesthetic). Campaign and Live Stream Sync: Prepare the catalog before Live Shopping events, ensuring featured products have sufficient stock and active coupons or discounts. Prepare the catalog before Live Shopping events, ensuring featured products have sufficient stock and active coupons or discounts. Trend Analysis (Trend Jacking): Monitor TikTok trends to push relevant products to the storefront or create themed collections (e.g., "TikTok made me buy it"). Monitor TikTok trends to push relevant products to the storefront or create themed collections (e.g., "TikTok made me buy it"). Promotion Management: Set up and execute flash sales, bundles, and specific discount coupons for the TikTok audience. Set up and execute flash sales, bundles, and specific discount coupons for the TikTok audience. Performance Analysis: Monitor the in-app sales funnel: from product views to "add to cart" clicks and final conversion. Monitor the in-app sales funnel: from product views to "add to cart" clicks and final conversion.

• Develop and implement a holistic B2C marketing strategy aligned with company goals, including brand awareness, customer acquisition, and revenue growth. • Lead, mentor, and grow a team of marketing professionals, fostering a culture of collaboration, innovation, and performance. • Oversee all end-user acquisition channels, including but not limited to collaborative co-marketing, email, SMS, in-app notifications, paid media, and affiliates or partnerships. • Act as a brand steward, ensuring all B2C marketing communications are consistent with the company's voice, values, and visual identity. • Understand client objectives, craft value propositions and messaging frameworks, develop co-marketing campaigns, and execute campaigns in partnership with the customer to drive worker sign-ups. • Develop and manage a lifecycle marketing strategy, including loyalty programs, re-engagement campaigns, and personalized communications to increase end-user lifetime value (LTV). • Own and manage the B2C marketing budget, allocating resources effectively to maximize ROI and achieve key performance indicators (KPIs). • Establish and monitor key metrics, providing regular reports on marketing performance to the leadership team. Use data and insights to optimize campaigns and inform future strategies. • Stay informed about industry trends, consumer behavior, and competitor activities to identify new opportunities and maintain a competitive edge. • Partner closely with Product, Data, Professional Services, and Support teams to ensure a seamless and positive customer and end-user experience from initial contact through post-purchase support.

The Marketing Operations Specialist is a key contributor responsible for maintaining, optimizing, and integrating marketing and technology platforms to support cross-functional business objectives. This position combines strategic thinking with technical execution, focusing on data integration, project management, and platform optimization across ERP, CRM, and other key systems. Serve as a technical and functional resource across departments Develop and manage project plans, timelines, and deliverables for software integration and process improvement projects Identify and recommend tech solutions that enhance business efficiency or customer experience Oversee integrations with APIs, including field mapping and vendor coordination Maintain data hygiene across platforms; ensure database integrity and standardization Use data analysis tools (e.g., BI platforms) to generate actionable insights and reports Act as a liaison between departments, external vendors, and customers for technology implementations Drive internal adoption and create SOPs, documentation, and training materials Support and assist customer-facing technology initiatives Provide timely support and troubleshooting for tech stack issues Lead end-user training and promote technology best practices Identify gaps in adoption/utilization and lead improvement strategies Exhibit superior project management across departments Enforce and abide by all cooperative policies Enforce and uphold the cooperative’s credit policy Assist with recordkeeping and filing needs Maintain good communication with all employees and customers