• Lead quality and test automation strategy for our web and Salesforce applications. • Design and maintain automated tests within our CMS platforms for content workflows, templates, modules/plugins, roles, permissions, and publishing states. • Perform and automate QA testing within Salesforce, including validation of custom objects, workflows, permissions, and releases. • Build end-to-end and API tests covering connected services. • Integrate automated tests into CI/CD pipelines to support frequent, reliable deployments. • Partner with engineering teams to define quality standards, acceptance criteria, and release readiness. • Mentor QA engineers and promote quality-first practices across content and platform teams. • Drive root-cause analysis of defects and improve test coverage over time.

• Design, develop, and implement highly scalable, reliable, and maintainable test automation frameworks • Serve as the technical authority on testing methodologies, tools, and best practices • Drive high standards for test code quality, structure, and maintainability • Design and execute advanced non-functional tests • Partner with development and product teams to integrate testing practices early in the development lifecycle • Advocate for and implement robust quality gates and coverage metrics • Own and optimize the integration of automated tests into the CI/CD pipeline • Coach and mentor junior and mid-level SDETs

• Plan, analyze, design, develop, execute, and maintain manual and automated test scenarios, with a strong emphasis on mobile automation. • Review and analyze technical and functional specifications to ensure comprehensive coverage for mobile, web, and API applications. • Design, implement, and execute automated tests for mobile (iOS & Android), web, and API applications. • Define and evolve mobile automation strategies, ensuring scalability, stability, and cross-platform compatibility. • Configure and execute customer-focused test scenarios aligned with business and mobile user experience requirements. • Identify, document, track, and report defects clearly and effectively, partnering with development teams for resolution. • Ensure overall product stability, reliability, and performance, particularly in mobile environments. • Collaborate closely with Product Managers, Developers, and QA team members throughout the SDLC. • Actively support and lead test automation initiatives, including mentoring and technical guidance for other QA engineers. • Monitor test execution progress, results, and exit criteria (Definition of Done). • Support mobile automation execution in CI/CD pipelines, with and without device farms. • Automate the generation and delivery of test progress, quality metrics, and summary reports. • Define, track, and analyze quality metrics to continuously improve testing effectiveness. • Contribute to the continuous improvement of QA processes, standards, and best practices, with a strong focus on mobile quality.

• Enhance the team’s capacity to deliver assigned stories by end of sprint • Cultivate Camaraderie: Ensure that Core Values are living and breathing throughout the project team and that these values are reflected within the QA assurance team and department. • Increase Velocity: Perform automated testing and API testing for complex applications and scenarios; locate and document edge cases by understanding the depth and intricacies of a project; assess possible risks and propose modifications to the acceptance criteria. • Expand Frameworks: Demonstrate proficiency at automation, API testing, or accessibility testing principles and solutions. • Increase Velocity: Enhance the team's capacity by documenting plans to anticipated risks/blockers, advancing best practices, and mentoring peers and more junior team members. • Guide Development: Serve as a technical SME in the sprint, ensuring successful delivery of the sprint commitment by prioritizing testing efforts, enhancing acceptance criteria, etc. • Evaluate Skills: Conduct recruiting interviews and analyze candidates to ensure successful hiring/contracting. • Demonstrate Expertise: Present robust testing plans, metrics, and other valuable insight and direction during sprint review meetings; propose solutions and improvements to clients that improve our ability to deliver value.