• Partner directly with the CEO on company-level priorities and quarterly planning • Convert high-level strategy into clear execution plans with owners and timelines • Drive cross-functional alignment across GTM, Product, and Engineering • Ensure key initiatives actually ship, not just get discussed • Build and maintain internal dashboards for revenue, pipeline, product velocity, and cost discipline • Identify execution gaps and implement process improvements • Support pricing strategy, forecasting, and unit economics modeling • Help institutionalize planning and accountability rhythms • Prepare board materials and investor updates • Support fundraising preparation and diligence workflows • Assist with enterprise deal coordination and strategic partnerships • Evaluate new markets, expansion opportunities, and potential M&A • Act as a force multiplier for the CEO • Improve internal communication clarity and decision documentation • Help shape company narrative and strategic positioning • Ensure strategic decisions turn into measurable outcomes

Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to gifted people, regardless of location. Role Overview Our client is a U.S.-based e-commerce that specializes in haircare and beauty products, particularly focusing on hair extensions, wigs, and related hair products. They offer a variety of textures, styles, and colors, catering mostly to consumers looking for premium or high-quality hair products. We are hiring a Chief of Staff to the CEO to drive company-wide execution, enforce operational rigor, and ensure strategic initiatives deliver flawless results. This is not a task-tracking role — it’s an enterprise execution role. As the CEO’s execution partner, the Chief of Staff ensures alignment across Growth, Brand, Product, and Operations, while proactively removing bottlenecks that hinder scale. Your mandate is clear and demanding: - Launch initiatives on time, every time. - Assign clear ownership for every project. - Ensure nothing falls through the cracks. This role is ideal for a high-potential operator who aspires to take on broader P&L responsibility in the future. This role is open to all United States residents. Your Responsibilities Core Responsibilities CEO Execution Partner - Translate CEO priorities into structured execution plans - Ensure strategic initiatives move from idea to implementation seamlessly - Maintain alignment across executive leadership - Surface risks early and drive solutions quickly Company-Wide Execution Discipline - Architect and enforce execution frameworks across departments - Ensure every initiative has clear ownership, timelines, and measurable outcomes - Hold teams accountable to deadlines and commitments - Escalate issues that threaten execution velocity Expansion & Launch Infrastructure - Oversee execution of growth initiatives, product launches, campaigns, and new channel expansion - Build repeatable launch frameworks - Tighten timelines and eliminate friction across cross-functional efforts - Improve launch velocity without sacrificing quality Systems & Process Optimization - Audit workflows across departments - Standardize documentation and operational processes - Increase transparency into project status, risk, and resource allocation - Continuously improve systems for speed and clarity Organizational Alignment - Identify communication gaps and structural inefficiencies - Improve interdepartmental coordination - Strengthen accountability structures across leadership

• Provide strategic advice and counsel on strategic priorities • Translate strategy into clear, sequenced initiatives • Lead change management initiatives for smooth transitions during periods of rapid growth • Craft and coordinate executive-level communications • Act as a delegate to the COO as needed • Directly oversee and manage the Support Staff Branch • Provide leadership, mentorship, and guidance to support staff directors • Develop and implement Support Staff Branch strategies • Responsible for the Support Staff Branch annual budget • Oversee and coordinate cross-functional initiatives to optimize processes • Develop and execute scalable processes and organizational structures • Partner with executives to integrate risk management practices • Develop and maintain comprehensive documentation for organizational processes • Oversee and manage the implementation of organizational projects and associated KPIs • Manage and optimize company's presence on government contracting platforms • Stay informed about industry trends and regulations

• You are responsible for developing and implementing strategic planning in close cooperation with executive management to achieve long-term company objectives. • You ensure smooth coordination between departments to improve overall company efficiency. • You manage and coordinate projects, ensuring they are completed on time and within budget. • You prepare regular reports for executive management. • You develop a deep understanding of end-to-end business processes to continuously optimize them and make the organization more efficient.