• The Channel Sales Manager is responsible for managing and growing strategic accounts, developing and implementing sales strategies, and achieving sales targets. • Identify new business opportunities, build and maintain relationships with key clients, and provide excellent aftersales service to retain customers. • Conduct market research, analyze industry trends, and provide strategic recommendations to senior management. • Generate new leads and prospects. • Build and maintain relationships with clients. • Conduct sales meetings and presentations. • Negotiate and close deals. • Meet or exceed sales targets. • Provide regular sales forecasts and reports. • Identify and capitalize on market trends and opportunities. • Manage and grow existing client accounts. • Conduct regular check-ins with clients to ensure satisfaction. • Address and resolve any client concerns or issues. • Identify and pursue upselling and cross selling opportunities. • Collaborate with internal teams to ensure timely and successful delivery of products/services to clients. • Develop and execute a strategic sales plan for assigned territory. • Identify and prioritize key accounts and prospects in territory. • Monitor and analyze market trends and competitor activities in territory. • Plan and manage travel to visit clients and prospects within territory. • Maintain a thorough understanding of the company's products and services. • Stay updated on industry trends and developments. • Effectively communicate product features and benefits to clients. • Provide feedback and suggestions for product improvements. • Keep accurate and up-to-date records of sales activities and client interactions. • Submit necessary paperwork and reports in a timely manner. • Manage and track expenses related to sales activities. • Participate in regular team meetings and training sessions.

• Lead configuration, customization, and functional support for our global Salesforce platform. • Troubleshoot issues and coordinate system upgrades and integrations (Oracle, Workday Adaptive, etc.). • Ensure seamless user experience while collaborating with IT to strengthen data architecture. • Drive continuous improvements to maximize the value and impact of Salesforce. • Implement automation, integration and enhanced functionalities. • Keep up to date with new Salesforce features and translate them into practical solutions. • Collect, record, prioritize, and execute both functional and technical business requirements. • Streamline CRM-related processes for efficiency and better user experience. • Apply agile methodologies (Kanban, Scrum) to deliver high-quality outcomes on time. • Develop and deliver training documentation for global users. • Act as a key point of contact for CRM-related queries and feedback. • Support user adoption and continuous improvement based on practical insights. • Build dashboards and reports to track performance, engagement, and CRM effectiveness.

• Manage the operational and direct auto purchase sales processes of a specific metropolitan region • Responsible for inquiring, signing, and setting up new direct auto dealers • Manage and maintain dealer relationships • Responsible for the training of dealer personnel • Responsible for updating senior leaders on industry trends • Responsible for addressing dealer service issues • Other duties as assigned • Manages risk relative to position

• Provide leadership, guidance, and strategic direction to a team of 10 or more Area Sales Managers • Develop regional sales strategies to achieve company DAP plan and ensure consistency in execution across all territories • Subject matter expert with the CRM and the ability to train new ASMs on effectively using the CRM • Monitor team performance, provide coaching and development, and drive accountability through regular performance reviews and goal setting • Cultivate, manage, and expand relationships with key direct auto dealers within assigned personal territory • Actively seek new dealer partnerships to grow Lendmark’s network and support Area Sales Managers in doing the same across their regions • Monitor, analyze and produce various reports to assist VP/SVP in identifying trends to improve results • Lead team training initiatives, including sales techniques, compliance standards, and dealer servicing best practices • Stay informed on industry trends and competitive insights; communicate relevant findings to senior leadership to shape organizational strategy • Address and resolve dealer service issues in collaboration with internal departments • Ensure adherence to risk management practices in all sales activities • Conduct monthly training calls with new recruits • Report regularly to senior leadership on team results, market insights, and operational needs • Travel as required • Other duties as assigned