• Lead planning, execution, and monitoring of projects • Define scope, objectives, and deliverables • Build detailed project plans • Communicate goals, progress, and challenges • Manage risks, issues, and action items • Conduct post-project evaluations

• Intake and translate project requests into clear scope, timelines, milestones, dependencies, and communication plans across cross-functional teams. • Build and maintain detailed project plans that reflect sequencing, resource allocation, and downstream handoffs across funnel stages. • Lead project update meetings and convert discussions into assigned, trackable action items to drive accountability and momentum. • Partner cross-functionally with Revenue Marketing, Marketing, Sales, and RevOps to ensure project plans reflect cross-functional handoffs, funnel alignment, and downstream dependencies across full-funnel initiatives. • Partner with Brand and Creative teams to translate requirements into actionable tasks across design, copy, video, and animation, ensuring briefs are complete and approved. • Manage review and approval workflows, coordinating feedback, revisions, and sign-offs within established timelines. • Identify risks, blockers, and scope changes early, escalating appropriately and proposing solutions to maintain progress. • Monitor creative team capacity and workloads, recommending prioritization, resourcing adjustments, or timeline shifts as needed. • Maintain accurate project documentation and systems, ensuring assets, decisions, and status updates are organized and accessible.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We're looking for a Program Manager (SDLC) to join our new Business Transformation Office (BTO). In this role, you'll lead end-to-end delivery for high-priority, cross-functional initiatives across Office Ally. This role will implement SDLC governance, requirements readiness, deployment preparedness, and stakeholder alignment across various departments. - Lead planning and execution for multiple concurrent cross-functional programs from kickoff through value realization, maintaining visibility into dependencies, milestones, and risks. - Define and enforce SDLC stage gates, quality checkpoints, and release criteria; partner with Engineering and Product to ensure processes are followed and continuously improved. - Guide discovery and requirements development along with Definition of Ready compliance across all assigned programs, including initiatives without a dedicated Product Owner. - Manage third-party vendors and implementation partners within program scope: establish deliverable agreements, track commitments, and escalate performance risks. - Maintain visibility into team capacity; surface allocation conflicts and over-commitment risks with recommended resolutions; participate in capacity planning forums. - Coordinate change management activities for new tools, processes, and products; track adoption metrics and apply findings to improve rollout approaches. - Provide leadership with clear, data-driven reporting on program health, delivery performance, and value delivered. - Document key decisions, rationale, and lessons learned in accessible, shared repositories. Qualifications - Bachelor’s Degree or equivalent experience - 5+ years of program or project management experience in a SaaS environment. - Demonstrated ownership of SDLC governance: stage gates, quality controls, and release processes. - Experience leading requirements development in ambiguous or shared-ownership environments. - Ability to work concurrently across Engineering, Product, and Business teams. - Strong command of Agile methodologies. - Proficiency in data-driven executive reporting. Requirements - Experience with change management and driving adoption of new ways of working. - Familiarity with healthcare compliance requirements (HIPAA, SOC 2). - Healthcare technology industry experience. - Proficiency with Jira, Confluence, Monday, Microsoft Teams/M365, BI/reporting tools, Miro, or Draw.io. - Project Manager or Scrum Master Certifications. Travel Requirements - This role requires up to 20% travel (potentially 1 trip per month), which may include client meetings, team gatherings, or company events. - Travel will typically be scheduled in advance and supported by the company. Pay Transparency Office Ally is committed to fair and equitable compensation practices in alignment with pay transparency laws. Compensation for this position may vary based on individual skills, experience, and location. In addition to base pay, employees may be eligible for performance-based bonuses and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) with company match, paid time off, and other benefits. Actual compensation will be determined considering the candidate’s qualifications, relevant experience, and internal equity. Office Ally Pay Transparency: $115,000 — $130,000 USD Why You’ll Love Working at Office Ally At Office Ally, your work has a direct impact on healthcare providers and their ability to deliver exceptional care. We’re driven by a mission to simplify healthcare administration, making it easier for providers to focus on what they do best—helping patients. As an Office Ally employee, you’ll be at the heart of our efforts to deliver exceptional service and software solutions to our clients in the healthcare space. EEO Note Office Ally is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As the Operations & Project Coordinator, you will coordinate the projects and workstreams running in parallel. You'll be the person who knows where everything stands, who's blocked, what's at risk, and what needs attention. We work with AI daily – from content development to process automation – and we need someone who already thinks in those terms and is eager to push further. - Own project plans across multiple workstreams, tracking progress and ensuring deadlines are met. - Coordinate with external, internal stakeholders, and team members to keep projects moving. - Run regular status updates with the Head of INFUSE Academy and cross-functional INFUSE stakeholders. - Track and report on KPIs – pull numbers from dashboards, spot trends, and present them clearly. - Keep the project management system clean, updated, and useful for the team. - Actively use AI tools to streamline your own work and help the team adopt them across workflows. - Identify bottlenecks and process gaps – then fix them or propose solutions. - Take ownership of results, continuously seeking ways to improve performance and hit targets. Qualifications - 3+ years of experience in project management or operations coordination in a multi-workstream environment. - Active, hands-on experience with AI tools – you already use ChatGPT / Claude / Gemini, or similar, in your daily work and are excited to learn and implement more. - Strong coordination skills with the ability to manage cross-functional teams and keep multiple stakeholders aligned. - Understanding of web or platform projects – you've been involved in a website redesign, platform migration, or similar initiative and can give meaningful feedback to designers and developers. - Comfort with data – can work with dashboards, track metrics, and present numbers clearly to management. - Tech-savvy and a genuinely fast learner – picks up new platforms and tools quickly. - Excellent communication and relationship-building abilities, both written and verbal. - Ability to work independently, take initiative, and deliver results under minimal supervision. - Upper-intermediate or advanced English. - Experience with n8n or similar automation tools is a strong plus. - Familiarity with LMS platforms, B2B marketing, or edtech is a plus. Benefits - A unique opportunity to shape how a growing B2B learning platform operates and scales. - The chance to develop leadership skills in a fast-paced, results-driven environment. - A multicultural team of passionate professionals and a fully remote work setup (11 AM – 7 PM GMT+2). - Continuous learning and professional development – it's what our team is built on.