• Architect & Build: Own the end-to-end development of the Wonderland Payment Gateway. Integrate tier-1 APIs (Stripe Connect, Airwallex) to manage complex global fund flows. • Escrow & Ledger Logic: Build a robust, milestone-based escrow system to manage long planning cycles, ensuring secure fund holding and automated vendor disbursements. • B2B SaaS Infrastructure: Engineer the financial backend for our Vendor Pro-Suite, enabling thousands of luxury businesses to manage cross-border invoicing and instant FX settlements. • Security & Compliance: Implement and maintain bank-grade security protocols (PCI-DSS, SOC2) and automated KYC/AML workflows that feel "invisible" to the luxury end-user. • Scale & Reliability: Ensure 99.99% uptime for high-value transactions. Optimize system performance for "flash-sale" events (like Wedded Week).

• Project Utilization of 70% billable hours per week, including all dispatch and project work directly involved for the client. • As requested, travel onsite to client offices to provide services supporting the project team. Days not spent travelling will be worked either onsite at the office or in the agreed upon remote location. • Provide superior service to customers and clients. • Work closely with the project team to complete the defined project objectives outlined in the project statement of work. • Collect and analyze project data to create status reports against the established project milestones and recommend future actions. • Review reports of production, malfunction, and maintenance to determine or address issues. • Assess the status of projects against the planned schedule, identify actual or potential problems, and facilitate solutions to ensure projects are completed on time. • Manage and prioritize personal utilization in project work to ensure that hours are being directed towards productive, billable work. • Other related duties as assigned, including dispatch work on client sites, and managing service tickets that are assigned to the project team queue, and responding in an agreed upon timeframe. • Analyzes and troubleshoots ticket logs and tracks the nature and resolution of problems and can perform all levels of routing incident analysis. • Acts as a first level technical escalation point to assist associate engineers with troubleshooting technical challenges and providing solutions, escalating further to senior engineers when necessary. • Interacts and works directly with multiple advanced engineer groups and vendors to escalate technical issues, provide client updates, and drive incidents to resolution often collaborating between more than one group at a time if needed.

• Project Utilization of 70% billable hours per week, including all dispatch and project work directly involved for the client. • As requested, travel onsite to client offices to provide services supporting the project team. Days not spent travelling will be worked either onsite at the office or in the agreed upon remote location. • Provide superior service to customers and clients. • Work closely with the project team to complete the defined project objectives outlined in the project statement of work. • Collect and analyze project data to create status reports against the established project milestones and recommend future actions. • Review reports of production, malfunction, and maintenance to determine or address issues. • Assess the status of projects against the planned schedule, identify actual or potential problems, and facilitate solutions to ensure projects are completed on time. • Manage and prioritize personal utilization in project work to ensure that hours are being directed towards productive, billable work. • Other related duties as assigned, including dispatch work on client sites, and managing service tickets that are assigned to the project team queue, and responding in an agreed upon timeframe. • Analyzes and troubleshoots ticket logs and tracks the nature and resolution of problems and can perform all levels of routing incident analysis. • Acts as a first level technical escalation point to assist associate engineers with troubleshooting technical challenges and providing solutions, escalating further to senior engineers when necessary. • Interacts and works directly with multiple advanced engineer groups and vendors to escalate technical issues, provide client updates, and drive incidents to resolution often collaborating between more than one group at a time if needed.

• Assess the scope of infrastructure damage, determine what can be recovered versus what must be rebuilt. • Orchestrate complex restoration sequences across hybrid and cloud environments. • Make real-time technical decisions that directly determine how quickly a business can resume operations. • Work alongside forensics teams, security analysts, legal counsel, insurance carriers, and client leadership to ensure recovery efforts don't reintroduce threats while moving as quickly as possible.