• Manage complex calendars and schedule appointments • Book travel arrangements (airfare, hotels, transportation) • Coordinate internal and external Zoom meetings • Maintain organized Google Drive folders and documentation • Prepare and maintain spreadsheets for tracking projects and operations • Draft and edit documents using Google Docs • Assist with cross-office coordination as needed • Support course or content management in Kajabi • Assist with training and workflows inside Insync (training provided) • Maintain organized records and systems across platforms • Create and edit simple designs in Canva • Assist with Instagram content scheduling and coordination • Support podcast coordination (guest scheduling, document preparation, tracking) • Maintain content calendars and marketing spreadsheets

General Purpose The primary purpose of your job position is to oversee the facility to ensure assessments are completed per guidelines. A primary focus is the resident assessment process, which includes individual assessment, MDS assessment, and resident plan of care. Essential Duties · Provides oversight on facilities’ weekly PDPM meetings for skilled patients. · Tracks and monitors each building’s effective utilization of PDPM tools (including but not limited to Physician Diagnosis Verification, Admission/Discharge CSR(GG), Weekly CSR, PDPM Weekly Tracking Tool, Point Right). · Creates meaningful and effective clinical reporting systems between RDO and RDCS · Holds Regional MDS workshops monthly on PDPM and other CMS related regulations. · Tracks and monitors QM and QASP performance monthly and quarterly and provides data analysis and clinical recommendations to the facility for optimum outcomes. · Assists RDCS in reviewing MDS/PDPM claims monthly for accuracy and in creating trend analysis of clinical areas for improvement. · Provides PDPM and MDS trainings to new MDS Coordinators. · Develops performance evaluation system for MDS Nurses in coordination with facility Administrators. · Ensures all areas, which are triggered on the resident assessment protocol summary are included on the resident’s plan of care · Assesses and determines the health status and level of care of all new admissions. · Ensures the accurate and timely completion of all MDS Assessments including PPS Medicare, quarterly, annual, significant change. · Communicates level of care for new resident to all disciplines. · Coordinates interdisciplinary participation in completing the Minimum Data Set (MDS) for each new admission to facility according to regulatory time frames. Ensures completeness and thoroughness of documentation as mandated by federal, state and medical standards. · Maintains an accurate schedule of all MDS assessments to include the proper reference dates throughout the resident’s stay. · Responsible for the data entry function to assure accurate data entry and electronic submission of MDS assessments. · Verifies electronic submissions of MDS, performs corrections when necessary and maintains appropriate records. · Coordinates interdisciplinary participation in completing the MDS for each resident according to regulatory time frames. Ensures completeness and thoroughness of documentation as mandated by federal and state standards. · Schedules and conducts resident care conferences in compliance with state and federal regulations and ensures completion of all MDS reviews prior to resident care conference. · Assists disciplines in formulating and revising care plans. Ensures that resident’s present/potential problems are identified and prioritized; realistic goals are established, and nursing intervention is appropriate. · Evaluates resident care plans for comprehensiveness and individuality. · Assesses the achievement or lack of achievement of desired outcomes. Ensures that resident’s care plan is reassessed and revised appropriately. · Responsible for all level of care changes within the facility. Notifies all departments when a level of care change has been made. · Generates appropriate forms to complete level of acuity and changes. Transmits forms to the appropriate agency for processing as required by state law. · Maintain the confidentiality of all resident care information including protected health information. Supervisory Requirements This position has supervision duties. Qualification Education and/or Experience Minimum requirements to perform this position include graduation from an Accredited School of Nursing with a Bachelor of Science Degree in Nursing preferred. Must be in good standing with the State Board of Nursing and maintain all required continuing education/licensing requirements. 3 years of supervisory experience preferred. Long Term Care Experience Preferred. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Prolonged use of a desk top or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand; walk and talk, read or hear. Frequent use of all office related equipment to include; copier/scanner/fax, telephone, and calculator. Travel by auto or airline may be required. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate. Additional Information Note: Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position. Join PACS: Elevate Healthcare with Us! PACS is elevating healthcare by revolutionizing our approach to leadership and quality care. Guided by our core values of love, excellence, trust, accountability, mutual respect, and fun, we strive to foster a culture of compassionate care within our teams and the communities we serve. As we grow rapidly, exciting opportunities await you to engage in impactful projects and contribute valuable insights to stakeholders nationwide. If you're ready to make a difference and embrace our mission of creating real change, we invite you to join us at PACS. Together, let’s shape the future of healthcare! Join Our Team and Thrive! At PACS, we believe our employees are our greatest asset. That’s why we offer an exceptional benefits package designed to enhance your well-being and support your lifestyle. Our Comprehensive Benefits Include - Health Coverage: Enjoy medical, dental, and vision plans to keep you and your family healthy. - PTO and Vacation: Benefit from generous paid time off and holidays to relax and recharge. - Financial Wellness: Take advantage of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) to manage your healthcare expenses effectively. - Retirement Planning: Secure your future with our 401(k) plan, complete with company contributions to help you build your retirement savings. - Support When You Need It: Our Employee Assistance Plan (EAP) provides confidential support for personal and professional challenges. Join us at PACS and take advantage of a workplace that truly values you! PACS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.

Job DetailsLevel: EntryJob Location: Center City 833 Chestnut - Philadelphia, PA 19107Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NoneJob Shift: Day ShiftJob Category: Customer ServiceDue to the high volume of applicants for this position, we are not able to provide individual updates on applications. We will contact you directly if your application is selected for an interview. We appreciate your patience and understanding. Job Summary: The Patient Access Coordinator is a remote position that handles all incoming telephone calls efficiently, and in a timely manner. This individual is responsible for triaging calls throughout the organization. If you are qualified for and interested in this role, please apply. Key Accountabilities: Number of calls per day, average handle time, schedule adherence, quality, and abandon rate. Essential Duties: Answer inbound calls in a fast paced environment. Acts as the first point of contact for patients needing assistance. Creates patient record, triages the call, and sends messages or schedules based on the needs of the patient. Demonstrates professionalism and patience when handling calls. Maintains department productivity levels for customer satisfaction. This includes meeting or exceeding monthly scorecard expectations. Escalates calls to Supervisor or other departments as necessary. Answers questions regarding patient appointments. Performs other duties and assists on additional lines as assigned by manager. Adheres to established policies, procedures, and scripting to consistently achieve call-time and quality standards. Exemplifies the desired culture and philosophies of the organization. Qualifications: High School diploma or GED minimum education requirement Must have 1+ years of high-volume call center experience Intermediate computer skills required Medical terminology knowledge highly preferred, though healthcare experience not required Reliable, high-speed internet access and Wi-Fi connection required Location: fully remote, but candidates must reside in DE, FL, GA, MD, NC, NJ, PA, SC, or TX Pay Range: $18.00/hr - $22.00/hr Our Commitment to Employees: Come work at Rothman Orthopaedics! Our employees are our single greatest asset, as such, we strive to provide a professional, nurturing environment where every member of our team can make a meaningful difference in the lives of others. This commitment to our employees has earned us the distinction as a Top Workplace in Philadelphia by the Philadelphia Inquirer year after year. Our employees enjoy competitive pay, comprehensive health and dental benefits, tuition reimbursement, paid time off, and retirement savings plans. Rothman Orthopaedics is an Equal Opportunity employer committed to providing opportunities to all qualified applicants without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We value developing an inclusive and equitable environment that strengthens our organization and allows us to better attract and retain a diverse workforce that is representative of our patients and our community. We model our values by creating and enacting practices that encourage participation from all backgrounds, perspectives, and experiences. Remote Employment Policy: If you are being hired into a remote-eligible position, please be aware that Rothman Orthopaedics is only registered to support remote employment in a limited number of states. If you relocate to a new state and Rothman Orthopaedics is not registered in that state, you may no longer be eligible for a remote position and continued employment with Rothman Orthopaedics. Please contact HR for any questions or a list of states where remote employment may be authorized.Qualifications

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Virtual Insurance Specialist, you’ll serve as a trusted point of contact for clients, providing guidance, education, and ongoing support. This role combines meaningful client interaction with the flexibility of remote work and the structure needed for long-term success. - Support new and existing clients by answering questions, explaining coverage options, and assisting with policy-related inquiries. - Provide tailored recommendations based on each client’s needs, goals, and eligibility, ensuring clarity and confidence in their decisions. - Stay informed on industry trends, product updates, and compliance standards through regular training and education. - Work alongside a supportive, success-driven remote team that values communication, accountability, and shared goals. - Develop and maintain long-term client relationships through consistent follow-up, professionalism, and service excellence. Qualifications - Strong communication and interpersonal skills - Adaptability and openness to continuous learning - The ability to work independently while collaborating effectively with a team - A goal-oriented mindset with strong self-discipline - Professionalism, reliability, organization, and excellent follow-through - Prior experience is helpful but not required; coachability, work ethic, and a people-first attitude are valued Requirements - 100% Remote – Work from anywhere in the U.S. - Flexible hours to create a schedule that fits your lifestyle - Weekly pay to ensure consistent rewards for effort and performance - Access to ongoing training sessions led by experienced industry leaders - Use of cutting-edge systems, digital platforms, and technology Benefits - Life insurance coverage - Policy renewals - Health insurance reimbursement