• Design and build the orchestration and planning systems that power Dropbox’s agent platform, including task decomposition, scheduling, and error recovery. • Implement real-time execution frameworks that allow multiple agents and tools to coordinate and act reliably at scale. • Develop clean, extensible APIs, data models, and protocols that enable new agent capabilities to plug seamlessly into the platform. • Build and maintain the evaluation platform used to measure agent performance (accuracy, latency, cost, safety, satisfaction) and catch regressions. • Establish and improve observability, testing, and debugging workflows for agentic systems in production. • Collaborate with AI research, infra, and product teams to translate high-level product goals and research insights into robust, production-ready systems. • Contribute to technical roadmaps, design docs, and architecture reviews, helping set direction for agent platform and eval platform evolution.

• Design, develop, and maintain internal web applications responsible for ad campaigns management, e.g. configuration, monitoring, automation • Drive the design and implementation of jobs and processes integrating internal services at scale • Take ownership of complex technical topics end-to-end: explore new domains, clarify requirements, decompose problems, and deliver robust solutions • Identify and eliminate bottlenecks, implement performance optimizations to maximize efficiency, scalability, and reliability • Write and maintain unit/integration tests to ensure code quality and long-term stability • Shape and evolve internal Python libraries and frameworks used across teams • Collaborate with cross-functional teams, providing clear technical guidance and translating complex concepts into simple explanations

• Design, develop, and maintain internal web applications responsible for ad campaigns management, e.g. configuration, monitoring, automation • Implement jobs and processes to integrate internal services • Contribute to the development of internal Python libraries and shared frameworks • Write and maintain unit/integration tests to ensure code quality and reliability • Identify issues and propose improvements to enhance performance, scalability, and stability • Collaborate with cross-functional teams to deliver new features and improve existing workflows • Apply best practices in application design, databases, and APIs

• As a generalist, support the full stack of Public Cloud, Private Cloud, and hosted web-based applications. • Assist with the operations and stability of the environments in accordance with established procedures and best practices, while contributing to continuous improvement within those processes and procedures. • Drive incidents to resolution during scheduled upgrade activities, on-call rotations, and operational tasks. • Implement, monitor, refresh, and perform tasks on select/key Platform solutions. • Lead solution deployments, promotions, patches, and upgrades across environments. • Set up monitoring and alerting, investigate incidents, and drive resolution through structured runbooks and post-mortem practices. • Perform post-upgrade regression testing, performance validation, and sizing. • Provide L2 & L3 support for solution-related OEM components.