Why join Nextech? We are a leader in specialty healthcare technology solutions. We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits. If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you. We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact talent@nextech.com. Job Summary The Senior DevOps Engineer role is focused on continually improving Nextech’s infrastructure, automation and operations. In collaboration with other DevOps Engineers, Software Development Engineers and Cloud Engineers, you will support our efforts to deliver high-quality, high-value, scalable solutions to our customers. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate. Essential Functions - Infrastructure Automation & CI/CD: Design, implement, and maintain scalable infrastructure and automation processes, including Infrastructure as Code (IaC), CI/CD pipelines, configuration management, and monitoring systems. - Cross-Functional Collaboration: Partner with engineering teams to understand their technical needs and develop automated solutions that improve efficiency, scalability, and system reliability. - Monitoring & Optimization: Continuously enhance monitoring, alerting, and observability frameworks to proactively identify system performance and reliability improvements. - Continuous Improvement: Drive ongoing improvements in automation, infrastructure management, and process optimization to ensure high system availability, stability, and performance. - Mentorship & Leadership: Provide technical leadership and mentorship, conduct training sessions, and lead by example in best practices for DevOps, CI/CD, and infrastructure management. - Operational Excellence: Ensure the stability and reliability of production systems through day-to-day operations, incident response, and root cause analysis, including after-hours on-call support as needed. - Strategic Initiative Ownership: Take ownership of key projects, from concept to execution, ensuring alignment with business objectives, timelines, and technical requirements. - Effective Communication: Communicate technical concepts clearly and effectively to stakeholders at all levels, fostering collaboration and transparency across teams. - Carry out additional responsibilities as assigned based on business need. Minimum Requirements - 5+ years of working experience in the tech industry - 4+ years of DevOps experience - Strong understanding of Azure - Proven record of implementing DevOps in a Windows-based environment - Experience using Infrastructure as Code (IaC) tools such as Terraform to automate the creation of infrastructure - Experience implementing configuration management tools such as Ansible, Puppet, or Chef - Experience building secure CI/CD pipelines leveraging tools like Azure DevOps, GitHub Actions, or Jenkins - Experience with at least 1 scripting or programming language such as PowerShell, Python, .NET - Hands-on experience working with APM solutions such as Dynatrace, Datadog or New Relic - Experience working in an Agile method environment Preferred Qualifications - At least one Cloud related certification Working Environment/Physical Demands - 100% Remote - Activities require a significant amount of work in front of a computer monitor Total Rewards Generous annual bonus opportunity 401(k) with Employer Match Flexible Time Off: take time off when you need it without worrying about available hours 11 paid holidays Volunteer Time Off Insurance: Choice of Medical, Dental, and Vision plans Health Savings Account with employer match Flexible Spending Account 100% Company-Paid Parental leave (After 6 months with the company) 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance Nextech Luminary Peer Recognition Program Wellness Program including discounts on medical premiums Employee Assistance Program with free counseling sessions available Corporate Discounts on Retail, Travel, and Entertainment Pet Insurance options

• Define the strategy for Service Level Objectives (SLOs) and Error Budgets. • Design complex telemetry pipelines for full-stack observability. • Design and govern the enterprise Infrastructure as Code (IaC) standards. • Develop custom tooling to automate complex recovery procedures and system scaling. • Act as the Incident Commander for major system outages, leading the technical response and directing the Root Cause Analysis (RCA) process. • Lead the integration of security-as-code within DevSecOps pipelines, ensuring full compliance with RMF and NIST 800-53 standards. • Provide technical guidance and mentorship to Mid-Level SREs and developers, fostering a culture of reliability across the organization.

• Planning • Analyzing customer requirements for software components, system availability, security, and performance • Designing and documenting complete cloud hosting systems, including capacity planning software and instance type selection, allocation, and network design • Estimating the costs of the recommended system design • Building systems by executing installation, configuration, and testing of cloud resources • Using automation and configuration management to ensure repeatability and traceability of changes • Troubleshooting system hardware, software, networks, and operating systems • Protecting the integrity and security of systems through proper use of controls and monitoring tools • Maintaining system performance through system monitoring and analysis, performance tuning, and planning for future growth • Designing and running load and stress tests, documenting outcomes, and debugging infrastructure issues • Maintaining internal systems and customer deployment documentation • Partnering with project managers, technical consultants, software architects, and developers to validate infrastructure deliverables against the requirements • Responding to support tickets and incidents in a timely manner that corresponds to SLA commitments. • Contributing to the definition of best practices, operational policies, and procedures • Establishing, documenting, and testing disaster recovery procedures

• Construir, desplegar y mantener pipelines de ML en modelos de machine learning listos para producción • Procesar enormes flujos de datos para flujos de trabajo de ML escalables • Definir y desarrollar APIs y servidores MCP para apoyar soluciones de ML • Trabajar en colaboración con Científicos de Datos, Ingenieros de Datos, y ML Engineers para coordinar pipelines, mantenimiento y entrenamiento en producción • Procesar y gestionar conjuntos de datos estructurados y no estructurados a gran escala • Aplicar conocimiento empresarial para analizar datos, generar insights y resolver problemas complejos • Realizar análisis de datos ad-hoc basado en necesidades empresariales • Participar en el análisis de problemas y resolución relacionados con el flujo y contenido de datos con partes interesadas • Establecer relaciones sólidas con clientes y equipos internos, asegurando alta satisfacción del cliente • Promover mejores prácticas, innovación y mejora continua en los procesos de MLOps